On the Developer app, I'd like to enroll into the Apple developer program. Unfortunately the button is disabled with the text underneath of "Please contact Apple developer support at..." I have tried multiple times get into contact with support for assistance, but have not heard back from anyone. Does anyone know what causes the enroll now button to be disabled, and where I can go to get unblocked there?

Around March 25th, the payment function of my app suddenly failed to successfully parse payment information, while the previous functions were normal. The normal logic is that we will send payment information to this address on Apple（ https://buy.itunes.apple.com/verifyReceipt ）We will receive a parsed file in JSON format. But this time we did get an error, which is as follows 2025-03-26 16:46:58.0064 (HttpHelper.cs:78) Exception ex: System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception. ---> System. Security.Authentication.AuthenticationException: Authentication failed because the remote party sent a TLS alert: 'HandshakeFailure'. We have tried many solutions and have not received any improvement. I would like to ask if you have recently upgraded something that has caused some old code to become unusable. Hope you can provide us with some solutions, thank you！

Hello Apple Developer Community, I'm hoping someone can offer advice on a frustrating situation with my company's Developer Program enrollment process. My timeline: Initial application: October 2024 Initial follow-up: October 2024 Requested document submission: February 2025 Multiple follow-up emails: February-March 2025 Current status: No response for months I've been trying to enroll my small startup (LLC) in the Apple Developer Program since October 2024. After initially being asked for documentation, I uploaded everything possible (including company formation documents). Despite multiple follow-up emails over several months, I've received no updates on my application status or confirmation that my documents were even received. My case number is 102426005487 (sharing in case Apple Support monitors these forums) but as I've followed up several times, there may be more different case numbers. Has anyone experienced similar delays or have suggestions on how to get actual human attention on this issue? I've tried emailing to devprograms multiple times without success. Any advice would be greatly appreciated!

So I finally got enrolled after a really long time of trying, everything was working fine I created a new profile, was creating a new app etc then after a few hrs I logged back in and it asked me to enroll again. I received no email from apple with n explanation as to what happened

Does anyone know if App Store Connect (or any subset of Apple's toolsuite) has publicly available SOC 2 report? Or if there's a relevant email we can request that from. I tried security-certifications emails and got no response so it seems decently hard to find (didn't see on any searches/with aid of GPT). Thanks!

Hello, I am an employee of EVN Corporation, the largest energy corporation in Vietnam. Our corporation has been developing mobile applications on the iOS platform since 2017 and has purchased several development accounts, including these two accounts: (developer) and (Enterprise Developer). However, both accounts are experiencing issues and cannot log in to developer.apple.com to continue development. Upon investigation, our accounts may have been flagged for violating certain Apple terms, however, we did not receive any notification via email. We sincerely hope that you can identify our specific issues and help us resolve them to restore these accounts. Thank you very much! Note: For privacy and security reasons, it might be better to mask or remove the actual email addresses when posting publicly. Would you like me to provide information about common reasons for Apple Developer account suspension and steps for resolution?

We are trying to integrate "Device Check" and "Device Check - App attest" services to check device integrity and app integrity. We read apple documentation and could not locate the TTL(time-to live) for "Device Token" and "App Attestation Object". Could you let us what TTL for Device Token" and "App Attestation Object"? We can design our architecture based on your answer

I'm trying to enroll in the Apple Developer Program, but I keep encountering this error message: "Your enrollment in the Apple Developer Program could not be completed at this time." Initially, I tried using a newly created Apple ID, and when that didn’t work, I attempted it with my older Apple ID. Unfortunately, I received the same error both times. Has anyone experienced this issue or knows what might be causing it? Any insights would be greatly appreciated!

So far, we have been using Google Maps to determine distance along a certain route for a MacOS app to register kilometers for a business administration app. But, this is no longer possible, as the login for google maps no longer works. I understand we would have to pay to continue using the Google Maps service as it was and we would have to make changes to the app. That would be ok, but I was just wondering does any developer on this forum have suggestions on how to resolve this issue? Or even maybe have suggestions, to make this work better than before. Three suggestions by chatgpt: use ANWB route planner using google maps, Pro6pp, or to useWisp.Software (something I haven't heard of before. Your suggestions and ideas are welcome. Also, if the Apple Developer team knows of a way how to do this in your app, your advice is more than welcome. Have a nice day!

I put in an Apple developer support email request more than a month ago and was never emailed backed. I put another email request in again and still nothing. What's going on here? Can someone from apple development support please contact me? We have an issue with renewing our dev program.

Apple Developer Support stated that they don’t have any technical support for this and suggested posting in the Forums or Feedback Assistant app. Hoping someone here may have encountered this before and maybe has a fix. On any of my devices (macOS, visionos, watchOS, iPadOS, tvOS, and iOS) Beta Update will not show Developer Beta as an option for my Apple Account/ID. The only option would be Public Beta. As visionOS is only available for Developer Beta, this wouldn’t help with my workflow unfortunately. My question is whether anyone here has seen that Developer Beta did not show up under Beta Update and what they had to do to get that fixed.

I tried twice to enroll on the Apple developer program and on both occasions, my order was cancelled after it was initially marked as completed. I have sent tried to engage the support team but no response from them. I will appreciate any suggestions that i can use to get this resolved. Thank you.

my apple dev membership expired, I can’t change anything so I went to support, case number 102637543521. They said it’s because I moved to a different country. I emailed them my proof of address then they stopped replying. Then I tried to start new support requests but nothing came back, I think I might be flagged by the system. i need the membership to publish apps pls help

Hello, i'm trying to get enroll to apple developer program but no response. I've tried to enroll several times but apple not charging me and no welcome email. always says enroll now again.

Hello, Preparing to use the app attest service documentation suggests we call attestKey(_:clientDataHash:completionHandler:) fewer than 100 requests per second. I had a question - Our app might theoretically hit this limit on launch. Would Apple be able to relax these limits or is this a hard limit?

Hello, I am reaching out to the community because I am facing an issue with my Apple Developer Program enrollment that I cannot resolve. I attempted to enroll in the program through both the Developer app and the website, but my application was denied without any explanation. When I contacted Apple Support, I was told that the decision is final and that no further clarification would be provided. To ensure there were no issues on my end: My Apple ID profile is complete and accurate. All required information was submitted during the enrollment process. (Including my credit card and photos of my passport) I have no prior violations of Apple’s Terms of Service or any history with banned accounts. (And my current account is 10 years old or more) Despite this, my application was rejected outright, and I feel this decision lacks transparency. As a developer who has invested significant time and resources into creating apps for the Apple ecosystem, this situation is both frustrating and disheartening. The lack of explanation also makes it impossible to identify what went wrong or how to address it. I have already tried: Contacting Apple Support directly – they reiterated that the decision is final. Double-checking my account details and region settings – everything matches. Searching for similar cases online – but found no actionable solutions. This experience feels unfair, especially since I have complied with all requirements and have not been given any opportunity to appeal or rectify potential misunderstandings. If anyone has faced a similar situation or has advice on how to proceed, please share your insights. Is there an escalation path within Apple? Should I consider legal action due to the lack of transparency in this process? I am committed to resolving this issue but feel stuck without any clear direction from Apple. Any help or guidance would be greatly appreciated! Thank you in advance for your support. Best regards, Antonio

Hi, I am part of a team working to incorporate vehicle crash detection using SafetyKit. However, I am unable to know more details about this entitlement since the details page (https://developer.apple.com/contact/request/vehicular-crash-events/) is showing an unauthorised message as shown in the image below. All the latest licenses have been reviewed and agreed to. Please let me know what can be done to access this link and know the details of this entitlement.

Hello Support Team! Hello devs! Please do not put me in some kind of shadowban if there is. I enrolled into the program for more than twice longer ago than program claims to be processed within. And still have no answer for my support request. Status just stays “pending“. I understand Support Team high load and respect them for their work but at the same time I see a lot of posts with unresolved issues like mine now. Thank you for your help and time!

Bonjour le temps d’écran de mon enfant dans le partage familial ne fonctionne plus. Quand est ce qu’on aura une correction ?

for over 2 months, I have peen trying to purchase apple developer account, I have submitted duns number, they also requested other verification details which I have submitted over 2 months, and I have tried chatting apple support and they keep telling me it under review for more than 2 months, currently they are not replying my chat