Sign in with Apple

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Discuss how to provide users the ability to sign in to your apps and websites using their Apple ID.

Sign in with Apple Documentation

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Handling account deletions and revoking tokens for Sign in with Apple
The revoke tokens endpoint (/auth/revoke) is the only way to programmatically invalidate user tokens associated to your developer account without user interaction. This endpoint requires either a valid refresh token or access token for invalidation, as Sign in with Apple expects all apps to securely transmit and store these tokens for validation and user identity verification while managing user sessions. If you don’t have the user’s refresh token, access token, or authorization code, you must still fulfill the user’s account deletion request and meet the account deletion requirement. You'll need to follow this workaround to manually revoke the user credentials: Delete the user’s account data from your systems. Direct the user to manually revoke access for your client. Respond to the credential revoked notification to revert the client to an unauthenticated state Important: If the manual token revocation isn’t completed, the next time the user authenticates with your client using Sign in with Apple, they won’t be presented with the initial authorization flow to enter their full name, email address, or both. This is because the user credential state managed by Sign in with Apple remains unchanged and returns the.authorizedcredential state, which may also result in the system auth UI displaying the “Continue with Apple” button. Respond to the credential revoked notification Once the user’s credentials are revoked by Apple, your client will receive a notification signaling the revocation event:  For apps using the Authentication Services framework to implement Sign in with Apple, register to observe the notification named credentialRevokedNotification. For web services, if an endpoint is registered for server-to-server notifications, Apple broadcasts a notification to the specified endpoint with the consent-revokedevent type. When receiving either notification, ensure you’ve already performed the following operations to meet the requirements of account deletion: Deleted all user-related account data, including: The token used for token revocation; Any user-related data stored in your app servers; and Any user-related data store in the Keychain or securely on disk in the native app or locally on web client. Reverted the client to an unauthenticated state. Securely store user tokens for account creations For all new user account creations, follow the expected authorization flow below: Securely transmit the identity token and authorization code to your app server. Verify the identity token and validate the authorization code using the /auth/token endpoint.  Once the authorization code is validated, securely store the token response — including the identity token, refresh token, and access token. Validate the refresh token up to once per day with Apple servers (to manage the lifetime of your user session and for future token revocation requests), and obtain access tokens (for future token revocation, app transfer, or user migration requests). For information about verifying an identity token and validating tokens, visit Verifying a user and Generate and validate tokens. If you have questions about implementing these flows, including client authorization, token validation, or token revocation, please submit a Technical Support Incident.
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Sep ’24
Gathering required information for troubleshooting Sign in with Apple user migration
Hi, Please see TN3159: Migrating Sign in with Apple users for an app transfer for more information on the expected end-to-end app transfer and user migration flow. Additionally, if you'd like for the iCloud and App Store engineering teams to confirm if the errors are related to a revoked authorization to previous users accounts, please submit a report via Feedback Assistant and include the following information: Gathering required information for troubleshooting Sign in with Apple user migration To prevent sending sensitive JSON Web Tokens (JWTs) in plain text, you should create a report in Feedback Assistant to share the details requested below. Additionally, if I determine the error is caused by an internal issue in the operating system or Apple ID servers, the appropriate engineering teams have access to the same information and can communicate with you directly for more information, if needed. Please follow the instructions below to submit your feedback. For issues occurring with your user migration, ensure your feedback contains the following information: the primary App ID and Services ID the client secret for the transferring team (Team A) and the recipient team (Team B) the failing request(s), including all parameter values, and error responses (if applicable) the timestamp of when the issue was reproduced (optional) screenshots or videos of errors and unexpected behaviors (optional) Important: If providing a web service request, please ensure the client secret (JWT) has an extended expiration time (exp) of at least ten (10) business days, so I have enough time to diagnose the issue. Additionally, if your request requires access token or refresh tokens, please provide refresh tokens as they do not have a time-based expiration time; most access tokens have a maximum lifetime of one (1) hour, and will expire before I have a chance to look at the issue. Submitting your feedback Before you submit via Feedback Assistant, please confirm the requested information above (for your native app or web service) is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Sign in with Apple client. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your client, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
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Aug ’24
Gathering required information for troubleshooting Sign in with Apple authorization and token requests
Hi, Before I begin my investigation, I want to explain our code-level support process for issues related to Sign in with Apple—as the issue you’re reporting may be the result of any of the following: An error in your app or web service request. A configuration issue in your Developer Account. An internal issue in the operation system or Apple ID servers. To ensure the issue is not caused by an error within your app or web service request, please review TN3107: Resolving Sign in with Apple response errors to learn more about common error causes and potential solutions when performing requests. If the technote does not help identify the cause of the error, I need more information about your app or web services to get started. To prevent sending sensitive JSON Web Tokens (JWTs) in plain text, you should create a report in Feedback Assistant to share the details requested below. Additionally, if I determine the error is caused by an internal issue in the operating system or Apple ID servers, the appropriate engineering teams have access to the same information and can communicate with you directly for more information, if needed. Please follow the instructions below to submit your feedback. Gathering required information for troubleshooting Sign in with Apple authorization and token requests For issues occurring with your native app, perform the following steps: Install the Accounts/AuthKit profile on your iOS, macOS, tvOS, watchOS, or visionOS device. Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video. Gather a sysdiagnose on the same iOS, macOS, tvOS, watchOS, or visionOS device. Create a report in Feedback Assistant, and ensure your feedback contains the following information: the primary App ID or Bundle ID the user’s Apple ID, email address, and/or identity token the sysdiagnose gathered after reproducing the issue the timestamp of when the issue was reproduced screenshots or videos of errors and unexpected behaviors (optional) For issues occurring with your web service, ensure your feedback contains the following information: the primary App ID and Services ID the user’s Apple ID, email address, and/or identity token the failing request, including all parameter values, and error responses (if applicable) the timestamp of when the issue was reproduced (optional) screenshots or videos of errors and unexpected behaviors (optional) Important: If providing a web service request, please ensure the client secret (JWT) has an extended expiration time (exp) of at least ten (10) business days, so I have enough time to diagnose the issue. Additionally, if your request requires access token or refresh tokens, please provide refresh tokens as they do not have a time-based expiration time; most access tokens have a maximum lifetime of one (1) hour, and will expire before I have a chance to look at the issue. Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above (for your native app or web service) is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Sign in with Apple client. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your client, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
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Gathering required information for troubleshooting Private Email Relay with Sign in with Apple
Hi, Before I begin my investigation, I want to explain our code-level support process for issues related to Sign in with Apple—as the issue you’re reporting may be the result of any of the following: An error in your app or web service request. A configuration issue in your Developer Account. An internal issue in the operation system or Apple ID servers. To ensure the issue is not caused by an error within your Private Email Replay configuration, please review Configuring your environment for Sign in with Apple to learn more about registering your email sources and authenticated domains. To prevent sending sensitive message details in plain text, you should create a report in Feedback Assistant to share the details requested below. Additionally, if I determine the error is caused by an internal issue in the operating system or Apple ID servers, the appropriate engineering teams have access to the same information and can communicate with you directly for more information, if needed. Please follow the instructions below to submit your feedback. Gathering required information for troubleshooting Private Email Relay with Sign in with Apple For issues occurring with your email delivery, ensure your feedback contains the following information: the primary App ID and Services ID the user’s Apple ID and/or email address the email message headers the Private Email Relay Service or Hide My Email message delivery failure, and SMTP error codes Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Sign in with Apple client. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your client, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
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AKAuthenticationError −7027 when using Sign in with Apple on iOS (Managed Apple ID / Shared iPad environment)
We are working on a PoC iOS App to use "Sign in with Apple" on iOS. The app needs to authenticate the current user on MDM managed corporate iPads (with Shared iPad enabled) and each user having a Managed Apple ID (created in Apple Business Manager). We have started with Apple's example app: https://developer.apple.com/documentation/authenticationservices/implementing-user-authentication-with-sign-in-with-apple When we run it on a normal iPad (without MDM supervision) it works fine. When we run the same code on a managed iPad with Shared iPad enabled and Managed Apple ID's the app errors out when a user taps the "Sign in with Apple" button. A User-facing error message is displayed: “Your Apple Account cannot be used to create accounts for other apps.” And when we run the app from Xcode we see the following logs: Authorization failed: Error Domain=AKAuthenticationError Code=-7027 "(null)" UserInfo={AKClientBundleID=com.sampleapp.test2} LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Attempt to map database failed: permission was denied. This attempt will not be retried. Failed to initialize client context with error Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Failed to get application extension record: Error Domain=NSOSStatusErrorDomain Code=-54 "(null)" ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1000 "(null)" Could not authenticate: The operation couldn’t be completed. (com.apple.AuthenticationServices.AuthorizationError error 1000.) We have confirmed that in ABM "Sign in with Apple" feature is enabled with "Allowed apps": "All apps". We have also confirmed that the Managed AppleIDs created in ABM have no field to provide the birthday of the user and therefore ruling out age restrictions for "Sign in with Apple". Is "Sign in with Apple" supported in MDM managed iPADs with Shared iPad enabled and managed AppleIDs? If it is supported, do we know what other configurations we need to get it to work? Do we know why "Sign in with Apple" would error out with Authorization failed: Error Domain=AKAuthenticationError Code=-7027 "(null)" UserInfo={AKClientBundleID=com.sampleapp.test2} LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, Environment: • iPadOS version: IPadOS Version 18.7 • Xcode version: Version 26.0 (17A324) • Device type: iPad Air 11-inch (M3) in Shared iPad mode • Account type: Managed Apple ID created in ABM enrolled with Intune MDM) Thank you
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1d
The login button that was originally supposed to show the Apple ID sign-in option inexplicably displayed the DiDi app icon instead.
"Our app has absolutely no integration with DiDi login. We only integrate WeChat, QQ, carrier, and Apple ID login, and all related login entry icons are local resources. On an iPhone 16 Pro Max device with iOS system version 18.7, there was one isolated incident where the Apple ID login entry icon mysteriously changed to the DiDi app icon. What could be the possible iOS system-level causes for this?"
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1d
Migration of "Sign with Apple" users
Hello, We’ve resumed the migration process after a break. Since my colleague is no longer with us, I had to go through the steps again myself. As before, we’re trying to migrate "Sign In with Apple" users from tenant TENANT_A with client_id=CLIENT_ID_A to tenant TENANT_B with client_id=CLIENT_ID_B I followed the procedure described here: [Apple Developer Documentation](https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer – Migrating Sign In with Apple Users, essentially repeating what my coworker previously attempted in coordination with your employee Stephanie. Here’s a summary of the steps and the issue we’re facing: STEP 1 - get authcode for TEAM A curl --location 'https://appleid.apple.com/auth/token' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'grant_type=client_credentials' --data-urlencode 'scope=user.migration' --data-urlencode 'client_id=pl.CLIEND_ID_A' --data-urlencode 'client_secret=<TEAM_A_SECRET>' I receive response: { "access_token": "<ACCESS_TOKEN_TEAM_A>", "token_type": "Bearer", "expires_in": 3600 } STEP 2 - get authcode for TEAB B curl --location 'https://appleid.apple.com/auth/token' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'grant_type=client_credentials' --data-urlencode 'scope=user.migration' --data-urlencode 'client_id=CLIENT_ID_B' --data-urlencode 'client_secret=<TEAB_B_SECRET>' I receive response: { "access_token":"<ACCESS_TOKEN_TEAB_B>", "token_type": "Bearer", "expires_in": 3600 } STEP 3 - get transfer_sub from TEAM A curl --location 'https://appleid.apple.com/auth/usermigrationinfo' --header 'Authorization: Bearer <ACCESS_TOKEN_TEAM_A>' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'client_id=CLIENT_ID_A' --data-urlencode 'client_secret=<TEAM_A_SECRET>' --data-urlencode 'sub=USER_SUB_FROM_TEAM_A' --data-urlencode 'target=TENANT_B' I receive response: { "transfer_sub": "USER_SUB_FROM_TEAM_B" } STEP 4 - Team B exchanges transfer identifers curl --location 'https://appleid.apple.com/auth/usermigrationinfo' --header 'Authorization: Bearer <ACCESS_TOKEN_TEAM_B' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'client_id=CLIENT_ID_B' --data-urlencode 'client_secret=<TEAM_B_SECRET>' I receive response: { "error": "invalid_request" } We’ve created a new client_id under tenant B and want to migrate users there. However, we skipped the step described in Step 3 of the documentation(https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer#3-Team-A-initiates-app-transfer-to-Team-B), which involves initiating an app transfer. The reason is that this client_id is used solely for web authentication, not for a mobile app, so we don’t have an app to transfer. Based on our analysis and your documentation, it seems this flow only works if the client_id matches across both tenants, which can only be achieved through an app transfer, something we cannot proceed with. Apple previously insisted that we migrate these users, but as shown above, we’re stuck. Is there any alternative flow available, or can you assist us in completing this migration?
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1w
invalid_client
Would really appreciate support with this invalid_client issue: I have a web app and have aligned the JWT Header and Payload JWT Header { "alg": "ES256", "kid": "ABC123DEFG" } JWT Payload { "iss": "DEF123GHIJ", "iat": 1234567890, "exp": 1234567890, "aud": "https://appleid.apple.com", "sub": "com.yourapp.service" The domains and callback are aligned and correct I've even created a new p8 and updated the Key_ID Sending Credentials to Apple (Token Request) Content-Type: application/x-www-form-urlencoded However, still no luck. Can anyone assist with identifying the possible error? Many thanks
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1w
Sending to Private Relay Email using amazon ses not working
Hello Developers, I have ran into a problem while sending mail to apple private relay email. We have built a mobile application where user can sign up through apple and they can sign up using hide-my-email feature. Which provides private relay address for us. Now we want to communicate with them using private relay mail address. The technology we are using to send emails are amazon SES, have done SPF, DMIK, DMARC and added domains in apple identity services for mail communication, passed an SPF check as well. But still mail is not getting delivered what am i doing wrong or apple doesn't support third party apps for sending emails to private relay? Is there any other way to achieve this please let me know Using the same body as attached in image is working fine for rest emails.
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2w
Sign In by Apple on Firebase - 503 Service Temporarily Unavailable
Hello everyone, I'm encountering a persistent 503 Server Temporarily Not Available error when trying to implement "Sign in with Apple" for my web application. I've already performed a full review of my configuration and I'm confident it's set up correctly, which makes this server-side error particularly confusing. Problem Description: Our web application uses Firebase Authentication to handle the "Sign in with Apple" flow. When a user clicks the sign-in button, they are correctly redirected to the appleid.apple.com authorization page. However, instead of seeing the login prompt, the page immediately displays a 503 Server Temporarily Not Available error. This is the redirect URL being generated (with the state parameter truncated for security): https://appleid.apple.com/auth/authorize?response_type=code&client_id=XXXXXX&redirect_uri=https%3A%2F%2FXXXXXX.firebaseapp.com%2F__%2Fauth%2Fhandler&state=AMbdmDk...&scope=email%20name&response_mode=form_post Troubleshooting Steps Performed: Initially, I was receiving an invalid_client error, which prompted me to meticulously verify every part of my setup. I have confirmed the following: App ID Configuration: The "Sign in with Apple" capability is enabled for our primary App ID. Services ID Configuration: We have a Services ID configured specifically for this. The "Sign in with Apple" feature is enabled on this Services ID. The domain is registered and verified under "Domains and Subdomains". Firebase Settings Match Apple Settings: The Services ID from Apple is used as the Client ID in our Firebase configuration. The Team ID is correct. We have generated a private key, and both the Key ID and the .p8 file have been correctly uploaded to Firebase. The key is not revoked in the Apple Developer portal. Since the redirect to Apple is happening with the correct client_id and redirect_uri, and the error is a 5xx server error (not a 4xx client error like invalid_client), I believe our configuration is correct and the issue might be on Apple's end. This has been happening consistently for some time. My Questions: What could be causing a persistent 503 Server Temporarily Not Available error on the /auth/authorize endpoint when all client-side configurations appear to be correct? What is the formal process for opening a technical support ticket (TSI) directly with Apple Developer Support for an issue like this? Thank you for any insights or help you can provide.
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3w
OAuth SignIn - Invalid Grant
Hi, I followed step by step documentation to implement SignIn with Apple in iOS/Android application. I created an AppId com.nhp.queenergy, a related ServiceId com.nhp.queenergy.apple, and a KeyId. Authorization request is correctly performed by using ServiceId as client_id and my backend redirect_uri I receive code on my backend Token request is performed by using ServiceId as client_id, same redirect_uri, the code I have just received and the client_secret as JWT signed with my .p8 certificate with the following decoded structure Header { "kid": , "typ": "JWT", "alg": "ES256" } Payload { "iss": , "sub": "com.nhp.queenergy.apple", "aud": "https://appleid.apple.com", "exp": 1756113744, "iat": 1756111944 } I always receive "invalid_grant" error without any further error description. Moreover the error is always the same even though I use any fake string as client secret. If the code expires, as expected the error changes by adding "The code has expired or has been revoked." I really don't know how to solve this issue Best regards
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Aug ’25
Private Relay emails bounced as 'Unauthorized Sender'
Private relay emails are not being delivered, even though we've followed the guidance here, https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/ iCloud, gmail etc. get delivered fine but as soon as its a private relay email address they get bounced as unauthorized sender. We've tried a couple of domains but here I'll document test.x.domain.com We have registered domains (test.x.domain.com), also the sender communication emails just to be safe (noreply at test.x.domain.com). Passed SPF Authentication, DKIM Authentication. ESP account shows as all green checks in mailgun. Is there any way to track down what the actual rejection reason is? { "@timestamp": "2025-08-20T14:30:59.801Z", "account": { "id": "6425b45fb2fd1e28f4e0110a" }, "delivery-status": { "attempt-no": 1, "bounce-type": "soft", "certificate-verified": true, "code": 550, "enhanced-code": "5.1.1", "first-delivery-attempt-seconds": 0.014, "message": "5.1.1 <bounce+b53c9e.27949-6qj4xaisn4k=privaterelay.appleid.com@test.x.domain.com>: unauthorized sender", "mx-host": "smtp3.privaterelay.appleid.com", "session-seconds": 1.7229999999999999, "tls": true }, "domain": { "name": "test.x.domain.com" }, "envelope": { "sender": "noreply@test.x.domain.com", "sending-ip": "111.22.101.215", "targets": "6qj4xaisn4k@privaterelay.appleid.com", "transport": "smtp" }, "event": "failed", "flags": { "is-authenticated": true, "is-delayed-bounce": false, "is-routed": false, "is-system-test": false, "is-test-mode": false }, "id": "1gtVBeZYQ0yO1SzipVP99Q", "log-level": "error", "message": { "headers": { "from": "\"Test Mail\" <noreply@test.x.domain.com>", "message-id": "20250820143058.7cac292cf03993f2@test.x.domain.com", "subject": "Test Mail", "to": "6qj4xaisn4k@privaterelay.appleid.com" }, "size": 22854 }, "primary-dkim": "s1._domainkey.test.x.domain.com", "reason": "generic", "recipient": "6qj4xaisn4k@privaterelay.appleid.com", "recipient-domain": "privaterelay.appleid.com", "recipient-provider": "Apple", "severity": "permanent", "storage": { "env": "production", "key": "BAABAgFDX5nmZ7fqxxxxxxZNzEVxPmZ8_YQ", "region": "europe-west1", "url": [ "https://storage-europe-west1.api.mailgun.net/v3/domains/test.x.domain.com/messages/BAABAgFDXxxxxxxxxxxxxxNzEVxPmZ8_YQ" ] }, "user-variables": {} }
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645
Aug ’25
Cannot configure Sign in with Apple – Save fails with 501 Not Implemented
Hello, I am unable to configure Sign in with Apple on my developer account. Whenever I try to: Enable/disable the Sign in with Apple capability in my App ID, or Configure a Service ID for web authentication, the portal does not save my changes. In the browser developer console, I consistently see this error: Request URL: https://developer.apple.com/services-account/v1/bundleIds/XXXXXXXX Request Method: PATCH Status Code: 501 Not Implemented This happens across all browsers (Safari, Chrome, Incognito) and even after clearing cache. It affects my entire account, not just one App ID. I have already tried: Creating a new Service ID → still fails. Creating a new App ID → still fails. Re-enabling the capability → save does not work. Different browsers and devices → same result. Has anyone else experienced this issue, and is there a known fix? Or is this something that Apple Developer Support needs to resolve at the account level?
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Aug ’25
Received email that my Sign in with Apple account was rejected
I set up "Sign in with Apple" via REST API according to the documentation. I can log in on my website and everything looks fine for the user. But I receive an email, that my "Sign in with Apple" account has been rejected by my own website. It states, I will have to re-submit my name and email address the next time I log in to this website. I don't see any error messages, no log entries, no HTTP errors anywhere. I also can't find anything in the docs, the emails seem to not be mentioned there, searching for anything with "rejected" in the forum did not yield any helpful result, because they are always about App entries being rejected etc. Did someone experience something similar yet? What's the reason, I'm getting these emails? I get them every time I go through the "Sign in with Apple" flow on my website again.
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211
Aug ’25
Certificates, Identifiers, and Provisioning Profiles
Confirmation on "Sign in with Apple JS" Web Implementation Compatibility Hello Developers We are trying to implement "Sign in with Apple JS" on our e-commerce website, which is built on a SaaS platform called Ticimax in Turkey. Our platform provider (Ticimax) claims that a web-based implementation of "Sign in with Apple" is not currently possible. They state this is due to "Apple's browser security policies" that prevent consistent and secure support across all major browsers, particularly Safari with its privacy features. Could you please confirm if there are any fundamental security policies or technical restrictions imposed by Apple that would prevent a standard, secure implementation of "Sign in with Apple JS" on a typical e-commerce website? We know many global websites use this feature successfully. We need to know if our provider's claim has a technical basis from Apple's perspective, or if this is a standard implementation challenge that developers are expected to handle (e.g., using pop-ups instead of redirects to comply with ITP). Any official clarification or documentation you can provide on this matter would be greatly appreciated. Thank you.
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160
Aug ’25
Unexpected native popup during auth login/signout flow
We are implementing authentication login in our iOS mobile application, and during the sign-in/sign-out process, a native system popup appears with the following message: "This allows the app and website to share information about you." This popup interrupts the user experience, and we are concerned it may cause confusion for end users and negatively impact the adoption of our login flow. We would like clarification on the following points: What triggers this popup during the authentication process? Are there any recommended configurations or approaches to suppress or avoid this dialog? If the popup cannot be avoided, what best practices are suggested to ensure a clear and seamless user experience? Our objective is to provide a smooth, user-friendly authentication flow without unexpected system interruptions.
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108
Aug ’25
Unable to enable "Sign In with Apple" on Service ID – 501 PATCH Unsupported Request
Hello, I’m trying to set up Sign In with Apple for my Firebase Authentication integration. Steps I followed: Created a Service ID in Apple Developer, e.g. com.example.myapp.signin. Tried to enable Sign In with Apple and configure the Web Authentication Configuration. Web Domain: myapp.firebaseapp.com Return URL: https://myapp.firebaseapp.com/__/auth/handler When I click Save, I get the following error in the browser console and a blank response page: Unsupported Request PATCH to http://developer.apple.com/services-account/v1/bundleIds/XXXXXXXX not supported. Reference #... What I have verified so far: My Apple Developer Program membership is active (paid). My App ID (e.g. com.example.myapp) exists in Identifiers. The App ID has Sign In with Apple capability checked. I need to link the Service ID with this App ID for Firebase web-based auth. Goal: Complete setup of Apple as a sign-in provider in Firebase Authentication. To do this, Apple requires me to add the Firebase return URL above, but the Developer Portal prevents saving with the 501 error. Has anyone else run into this, and is there a workaround (e.g. enabling via Xcode, App Store Connect, or other methods)? Is this a known bug with the Apple Developer Portal? Here is the screenshot of the error: And Response part: Thanks in advance!
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398
Aug ’25
App transfer- get transfer {"error":"invalid_request"}
Migrating APP and users, obtaining the user's transfer_sub, an exception occurred: {"error":"invalid_request"} `POST /auth/usermigrationinfo HTTP/1.1 Host: appleid.apple.com Content-Type: application/x-www-form-urlencoded Authorization: Bearer {access_token} sub={sub}&target={recipient_team_id}&client_id={client_id}&client_secret={client_secret} The specific request is as follows: 15:56:20.858 AppleService - --> POST https://appleid.apple.com/auth/usermigrationinfo 15:56:20.858 AppleService - Content-Type: application/x-www-form-urlencoded 15:56:20.858 AppleService - Content-Length: 395 15:56:20.858 AppleService - Authorization: Bearer a56a8828048af48c0871e73b55d8910aa.0.rzvs.96uUcy1KBqo34Kj8qrPb4w 15:56:20.858 AppleService - 15:56:20.858 AppleService - sub=001315.1535dbadc15b472987acdf634719a06a.0600&target=WLN67KBBV8&client_id=com.hawatalk.live&client_secret=eyJraWQiOiIzODg5U1ZXNDM5IiwiYWxnIjoiRVMyNTYifQ.eyJpc3MiOiJRMzlUU1BHMjk3IiwiaWF0IjoxNzU1MDcxNzc5LCJleHAiOjE3NTUwNzUzNzksImF1ZCI6Imh0dHBzOi8vYXBwbGVpZC5hcHBsZS5jb20iLCJzdWIiOiJjb20uaGF3YXRhbGsubGl2ZSJ9.8i9RYIcepuIiEqOMu1OOAlmmjnB84AJueel21gNapiNa9pr3498Zkj8J5MUIzvvnvsvUJkKQjp_VvnsG_IIrTA 15:56:20.859 AppleService - --> END POST (395-byte body) 15:56:21.675 AppleService - <-- 400 Bad Request https://appleid.apple.com/auth/usermigrationinfo(816ms) 15:56:21.675 AppleService - Server: Apple 15:56:21.675 AppleService - Date: Wed, 13 Aug 2025 07:56:22 GMT 15:56:21.675 AppleService - Content-Type: application/json;charset=UTF-8 15:56:21.675 AppleService - Content-Length: 27 15:56:21.675 AppleService - Connection: keep-alive 15:56:21.675 AppleService - Pragma: no-cache 15:56:21.675 AppleService - Cache-Control: no-store 15:56:21.676 AppleService - 15:56:21.676 AppleService - {"error":"invalid_request"} 15:56:21.676 AppleService - <-- END HTTP (27-byte body) ` Current Team ID: Q39TSPG297 Recipient Team ID: WLN67KBBV8 CLIENT_ID: com.hawatalk.live
0
0
137
Aug ’25
Sudden Increase of Hard Bounce with privaterelay emails
We have been sending emails through Sparkpost via Braze inc. to the Apple Private Relay users with "@privaterelay.appleid.com" starting from around June 20th or so. Upon August 9th 06:00 UTC, we have noticed a sudden increase of "Hard Bounce" for nearly 20,000 users using the Apple's private relay email address, rendering the email sending useless for these customers. We have been constantly been able to send them emails, including just before this timeframe (e.g. August 9th 03:00 UTC), so it was a very sudden purge of the user data that has been done without our consent. From a business perspective, this hurts a lot for the un-sendable users since we have no way of contacting them if not for the private address. We are desperate to know what has happened for these customers that has been "hard bounced". We are suspecting that it should be tied to the private email and the users primary email (or user data's) tie in the Apple server being gone, but not sure enough since there is no such documentation nor any way to acknowledge what has happened anywhere. We will provide any information possible for resolving. Thank you.
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290
Aug ’25
Unable to Save Services ID Configuration — “PATCH Not Supported” Error
I’m trying to update the Domains and Redirects section for my Services ID configuration in Apple Developer (for Sign in with Apple). When I add new domains and click Save, nothing happens. In the browser console, I see a network request that fails with: PATCH not supported What I’ve tried so far: Logging out/in and refreshing the page Clearing browser cache and cookies Trying in Safari, Chrome, and incognito mode Verifying domain formatting (HTTPS, no trailing slash, domain is live) The issue persists in all browsers I’ve tested. Request: Is this a known issue with the Developer portal, or is there an alternative method to update my Services ID domains? Any guidance would be appreciated. Thanks,
1
1
142
Aug ’25
Unable to Remove “Sign in with Apple” of my app
Hello, I’m trying to remove the “Sign in with Apple” for my app via the iOS settings (also tried on a Mac, and on the web via account.apple.com). When I tap “Stop Using”, nothing happens, the dialog disappear but the app remains listed. Someone said on a forum that the issue is linked with the ServiceId that doesn't exist anymore. But how to recover it ? And anyway this behavior is unintended and creates a gap in the process. Has anyone experienced this before? Is there a known fix, or should I contact Apple Support directly for server-side revocation? Thank you!
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70
Aug ’25