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Sign in with Apple fails with "Sign-Up Not Completed" for all users — server-side issue for App ID online.framenet.app
Sign in with Apple is failing for every user, on every device, for our live App Store app. Each attempt fails inside Apple's native sign-in sheet with the error "Sign-Up Not Completed" — before any of our code runs (no ASAuthorizationController delegate callback is reached). Environment / identifiers: Bundle ID: online.framenet.app Team ID: 5F2256QJNT App Store app: FrameNet, App ID 6799345029 (approved and live as of Aug 24, 2026) Timeline: Last worked: Aug 8, 2026 Failing on every attempt since: Aug 14, 2026, across builds 12–16 Our sign-in code is unchanged between the working and failing period Already verified / attempted on our side: Sign in with Apple entitlement is present in the signed builds (confirmed via codesign entitlement dump) Capability is enabled on the App ID in Certificates, Identifiers & Profiles Provisioning profile is valid and includes the capability Removed and re-added the Sign in with Apple capability and regenerated the provisioning profile on Aug 17 — no change Google Sign-In in the same app works normally, so networking and the rest of the auth stack are fine Reproduced on multiple physical devices and Apple IDs Because the failure occurs inside Apple's own sign-in sheet before our code executes, this appears to be a server-side state problem with Sign in with Apple for our App ID, and nothing we change client-side has any effect. We were forced to ship v1.0 with Sign in with Apple disabled. A Developer Support case is already open for this: case 20000140460775. A screen recording and full environment details have been provided in that case. Has anyone from Apple seen this "Sign-Up Not Completed" state, and can engineering inspect/repair the server-side Sign in with Apple configuration for this App ID?
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"Sign Up Not Completed" on every attempt — first-party ASAuthorizationController implementation, entitlement/profile/capability all verified
Sign in with Apple has never completed for our app. The native sheet presents correctly (name, Share/Hide My Email), but on confirmation it shows "Sign Up Not Completed" with a red exclamation. No identity token is returned; the delegate receives ASAuthorizationError 1001 only after the sheet is dismissed. The failure happens entirely inside the system sheet, before any callback reaches app code. Environment: iPhone 15 Pro Max / iOS 26.6, TestFlight builds. The Sign In with Apple capability was newly enabled on the App ID five days ago and the flow has failed on 100% of attempts ever since. (I'm withholding the Team ID / bundle ID here since this is public — happy to share them with an Apple engineer via the open support case or a Feedback report.) Implementation - identical to Apple's "Implementing User Authentication with Sign in with Apple" sample; we even replaced the third-party wrapper we originally used with this first-party version to rule it out, and the failure is unchanged: let provider = ASAuthorizationAppleIDProvider() let request = provider.createRequest() request.requestedScopes = [.fullName, .email] let controller = ASAuthorizationController(authorizationRequests: [request]) controller.delegate = self // controller strongly retained until completion controller.presentationContextProvider = self controller.performRequests() Verified correct (not assumed — extracted/inspected directly): Signed binary entitlements (extracted from the distributed IPA): com.apple.developer.applesignin = (Default), with the correct application-identifier and team-identifier for our team embedded.mobileprovision in the bundle contains the same entitlement App ID capability read back via the App Store Connect API: APPLE_ID_AUTH with APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT (portal shows "Enable as a primary App ID") Exactly one App ID in the account; no wildcard, no duplicates Program License Agreement accepted; nothing pending Already tried, no change: re-saving the capability in the portal; deleting and re-creating the capability via the App Store Connect API; generating a new provisioning profile after that re-registration and shipping a new build signed with it; Share My Email and Hide My Email; device restarts (iCloud + 2FA active); waiting 5+ days for propagation. This matches threads 789588, 789418 and 789323, and the service-side configuration issue described in thread 790827 (invalid_client / "Sign Up Not Completed" for developer accounts that created or edited app configurations, resolved server-side with no developer action). A Developer Support case and a TSI are already open. Question for Apple engineers: with the client implementation identical to the official sample and every developer-side artifact verified, is there anything left on the developer side that can produce this - or can the Sign in with Apple service-side registration for our client_id be checked? This is blocking an App Store release (the app was rejected under Guideline 4.8 and Sign in with Apple is the required remedy). A sysdiagnose captured during reproduction is available, and I can provide the Team ID, bundle ID and case numbers privately on request.
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Sign in with Apple fails with "Sign-Up Not Completed" for one App ID only — other apps in the same team work on the same device
Sign in with Apple fails with "Sign-Up Not Completed" for one App ID only — other apps in the same team work on the same device I have a Sign in with Apple failure that is isolated to a single App ID, and I would appreciate an Apple engineer looking at the server-side registration state for it. Filed as FB24483427. Symptom For App ID com.laonmon.twothrones (Team LH4XJ8LL98), Sign in with Apple never completes: The native ASAuthorizationController sheet appears correctly. The user authenticates with Face ID / Touch ID. iOS shows "Sign-Up Not Completed". The delegate receives ASAuthorizationError code 1000 with no further detail. No request ever reaches our server, so the failure happens entirely inside Apple's authorization flow. Our production database shows 0 accounts created via Sign in with Apple out of 147 total accounts — it has never succeeded for any user. The control experiment This is the part I think is diagnostic. Tested in one sitting, on the same iPad, signed in with the same standard (non-managed, adult) Apple ID: Notion (third-party App Store app) — sign-up completes SwingNote (my own released app, com.swingnote.app, Team LH4XJ8LL98) — sign-up completes Two Thrones (com.laonmon.twothrones, Team LH4XJ8LL98) — "Sign-Up Not Completed" Same device, same Apple ID, same team, same capability configuration — only the App ID differs. That rules out the device, the Apple ID, the team account, and the local configuration. What I have already checked Entitlement is in the signed binary. codesign -d --entitlements - on the archive shows com.apple.developer.applesignin = ["Default"]. (I did find and fix a real build defect earlier: our archive step ran with CODE_SIGNING_ALLOWED=NO, which skips entitlement processing entirely. Before that fix the sheet did not appear at all. Worth checking if you see no sheet — but that is a different symptom from this one.) App ID capability is enabled — APPLE_ID_AUTH, APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT. I removed and re-added the capability and regenerated the provisioning profile. No change. All four App IDs in the team have identical Sign in with Apple settings. Settings › Sign in with Apple does not list the app on the test device, so no app-scoped identifier was ever created. The sign-up genuinely never completes rather than failing on reuse. Updated Apple Developer Program License Agreement accepted; App Store Connect banner cleared. This is not propagation delay. I have seen the thread where it started working after ~2 days. The capability has been configured since Aug 16 and has never succeeded — across three App Review sessions on different devices (iPad Air 11-inch M3 / iPadOS 26.6, iPhone 17 Pro Max / iOS 26.6) and my own testing. Device logs captured over USB show AuthenticationServicesUI and AuthKitUIService starting normally, but all authentication detail is redacted as <private>. I understand the Accounts/AuthKit logging profile is needed to read it, and I will attach a sysdiagnose to the Feedback report once I have it. Impact Three consecutive App Review rejections under Guideline 2.1(a). This is the only thing blocking our initial release. Question Given that the same device and Apple ID succeed for another app in the same team, is there a server-side Sign in with Apple registration or account-association state per App ID that can get into a bad state, and is there anything a developer can do to reset it? Anything I can check or provide would be welcome. Feedback: FB24483427 DTS case: 20000144146252 (Developer Support advised filing here — they cannot see Feedback Assistant reports themselves.)
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Sign in with Apple fails with "Sign Up Not Completed" for every app in our team
Team ID: ED9QVUCFPE (individual) Bundle IDs affected: com.lumevolab.justmorriz, com.lumevolab.memiq Broken since: 28 July 2026, immediately after the Apple Developer Program membership was renewed/reactivated. Still broken on 21 August 2026 (24 days). Apple Developer Support case: 20000131208746 (closed: "no anomaly found on the membership", referred to the forums) App Review rejection: submission f087942b, 13 Aug 2026, guideline 2.1(a), "unable to log in with Sign in with Apple", on iPad Air 11" M3 / iPadOS 26.6 Symptom The native Sign in with Apple sheet opens, Face ID succeeds, and then the sheet shows the red error "Sign Up Not Completed" ("Registrazione non completata") underneath the Continue button. The sheet stays open, so ASAuthorizationController never calls back — the app-side code never runs. The sheet's own wording is "Create an account for ", so it is the account-creation step that fails on Apple's side, not our token handling. Device log (captured with idevicesyslog during a reproduction) akd ... signing request, calling GrandSlam (gsService) akd ... server response (733 bytes) akd(AppleIDAuthSupport) setError: 2:M2 missing (bad password) AuthKitUIService ... Showing Authorization UI Alert (8 ms later) M2 missing is the SRP exchange: the server did not return its M2 proof, i.e. it refused the client's M1 for this operation. Why this is not an account or device problem Sign in with Apple works on the same iPhone with the same Apple Account in third-party apps (verified with Vinted). It also failed on the App Review team's own iPad, with their own Apple Account (rejection above). So it is not tied to one account or one device. It fails identically on two different App IDs of the same team. Tried and made no difference: device restart, changing the Apple Account password, signing out and back in to the Apple Account. Configuration — verified via the App Store Connect API, not by eye Item State App ID com.lumevolab.justmorriz (89A4UV66RF) APPLE_ID_AUTH present, setting APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT Provisioning profile IOS_APP_STORE, ACTIVE, includes the applesignin entitlement com.apple.developer.applesignin ['Default'] in Debug, Release and Profile entitlements files Same entitlement in the signed binary verified with codesign -d --entitlements :- build/ios/iphoneos/Runner.app Firebase project playmorriz apple.com provider enabled Program License Agreement released 18 Aug 2026, accepted 21 Aug 2026 Paid Apps / Free Apps agreements both Active Membership active, renews 4 Apr 2027 What we tried on 21 August 2026, with no change Accepted the pending Program License Agreement (it was released on 18 Aug, so it cannot explain a failure that started on 28 Jul, but we ruled it out). Removed and re-added the APPLE_ID_AUTH capability on the App ID via the App Store Connect API (DELETE then POST /v1/bundleIdCapabilities), to force Apple to re-provision the server-side Sign in with Apple record for the App ID. Device restarted afterwards. Same error. Prior art suggesting a server-side cause Forums thread 790323 — identical akd … "M2 missing (bad password)", same asymmetry (other apps fine, one team's apps broken), thorough config checks. It resolved by itself after 11 days with no developer action. Threads 789588, 789418, 789579, 803591 — same class of report, no client-side cause ever identified. June 18–23, 2025: Apple acknowledged a server-side configuration fault producing exactly "Sign Up Not Completed" + invalid_client, affecting only accounts that had recently created or modified App ID / Services ID configurations (thread 790827). Our team's capabilities were re-provisioned at renewal on 28 Jul 2026 — the same class of event. Ask Please check the server-side Sign in with Apple relying-party record for team ED9QVUCFPE. Everything under our control is correct and has been re-created from scratch; the failure is in the sign-up call to GrandSlam.
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Sign in with Apple always fails with AKAuthenticationServerError -24000 for our bundle only (all devices & Apple IDs; other apps work)
Case #20000132024383 has been filed with Developer Support; posting here as well for visibility Hi Apple Developer Support team, We are experiencing a release-blocking issue: Sign in with Apple always fails server-side with AKAuthenticationServerError -24000 for our bundle com.dadilo.app, on all devices and all Apple IDs we have tested, while the same devices and accounts use Sign in with Apple successfully in other apps. IDENTIFIERS Team ID: HF53KC83Z3 (Individual - Nguyen Duy Mao) Bundle ID: com.dadilo.app (App ID resource 96Q4FAZ8PF) App Store Connect app: "Dadilo: Giup viec nha" - Apple ID 6782634291 (unreleased; TestFlight builds 1.0.0 (120-126)) Client: native ASAuthorizationAppleIDProvider request (Flutter sign_in_with_apple plugin). No web/Services-ID flow is involved. SYMPTOM Every Sign in with Apple attempt completes the system sheet (Face ID/password succeeds, scope selection is shown), then iOS shows the alert "Sign-Up Not Completed". The app's ASAuthorizationControllerDelegate receives ASAuthorizationError code 1001. No credential is ever issued. Device syslog at the exact moment of each failure (captured 2026-08-07 and 2026-08-08): akd: SRP authentication with server failed! Error Domain=com.apple.AppleIDAuthSupport Code=2 AKRemoteViewController did complete with authorization (null), error Domain=com.apple.AppleIDAuthSupport Code=2, NSUnderlyingError Domain=AKAuthenticationServerError Code=-24000 akd: Creating AKAuthenticationServerResponse with status contents: (null) akd: Invalid/missing value for key acname: (null); Invalid value for key ut: (null); Invalid value for key authType: (null) The server rejects the request and returns an EMPTY payload; -24000 is the client's reaction to it. An initial tap sometimes logs AKAuthenticationError -7003 first. REPRODUCTION - fails in EVERY combination Devices: iPad mini (iPad16,2, iPadOS 26.5.2) and an iPhone (iOS 26.x) - fails on both Apple IDs: 2 different accounts (2FA enabled, adult, region Vietnam) - fails on both Builds: TestFlight 1.0.0 builds 122, 124, 125, 126 - fails on all Request shape: the standard request (email + fullName scopes, SHA-256 nonce) AND a minimal request (no scopes, no nonce) both fail identically DECISIVE CONTROL TEST (2026-08-08) On the SAME iPad, SAME Apple ID, SAME network, minutes after our app failed,le authorization for another app (ChatGPT - never previously authorized on this account) succeeded normally. So fresh-authorization SRP works for this erver issues credentials for other bundles but rejects com.dadilo.app specifically. Existing authorizations (Notion, Grab, Shopee, Goodnotes) alsocounts. ALREADY VERIFIED / RULED OUT Entitlement com.apple.developer.applesignin = [Default] present in the binary; the provisioning profile contains the entitlement (decoded and checked); the authorization sheet opens and biometric completes, so the entitlement is honored App ID capability APPLE_ID_AUTH enabled, APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT (verified via App Store Connect API); no grouped-app configuration conflicts on the team Program License Agreement issued 2026-06-18, accepted 2026-06-21; no pendi Test Apple IDs are healthy: 2FA on, adult birthdays, no Family restrictionh Apple with other apps No stale authorizations: this app is not listed in Settings > Sign in with- Capability re-provisioning attempted 2026-08-08: deleted and re-created APnerated a brand-new App Store provisioning profile, rebuilt and re-tested(build 125) - identical -24000 failure Apple System Status showed no Sign in with Apple outage during any test REQUEST AKAuthenticationServerError -24000 is not publicly documented. Everything clecks out, and the failure is 100% reproducible for this bundle ID only.Please inspect the server-side Sign in with Apple configuration/state for co3 and advise what is rejecting credential issuance.The app is complete and ready for App Store submission; Sign in with Apple ier Guideline 4.8, so this issue is blocking our first release. Fullidevicesyslog captures from both days are available on request. Thank you, Nguyen Duy Mao Team HF53KC83Z3
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Aug ’26
Sign in with Apple: email claim missing from ID Token for a small subset of users
Hi everyone! We recently integrated "Sign in with Apple" into our application using standard social login flows. For the vast majority of our users, the integration works perfectly—we receive the user's email during sign-in and sign-up. However, we are noticing an edge case where a small subset of users are returning an ID token that is completely missing the email. We can't seem to reproduce this error ourselves during testing. Every time we test a sign-up or sign-in, the email payload is included exactly as expected. My Questions: Is there a specific reason why Apple would omit the email claim from the ID token? Any insights or guidance would be greatly appreciated. Thank you!
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Aug ’26
Sign in with Apple: Better Auth token exchange returns invalid_client while equivalent direct request returns invalid_grant
Hi, Feedback ID - FB24176019 I am investigating a Sign in with Apple issue affecting my production application and would appreciate guidance on what Apple may be rejecting during the token exchange. The authorization stage succeeds and Apple returns an authorization code to our callback. The failure occurs when the authorization code is exchanged at: https://appleid.apple.com/auth/token The production OAuth implementation uses Better Auth 1.6.13. Apple configuration: Primary App ID / Bundle ID: com.whatsupplier.uk Services ID / client_id: com.whatsupplier.uk.signin Registered return URL: https://www.whatsupp.uk/api/auth/callback/apple We have checked the client secret JWT and confirmed: alg = ES256 kid matches the active Apple key iss matches our Apple Team ID sub = com.whatsupplier.uk.signin aud = https://appleid.apple.com iat/exp are valid the JWT signature verifies locally against the configured Apple private key the signature is P1363/raw r||s rather than ASN.1 DER the private key is EC / prime256v1 the redirect_uri exactly matches the registered return URL the token request uses application/x-www-form-urlencoded The unusual behaviour is reproducible: The real Better Auth token exchange reaches Apple's /auth/token endpoint but Apple responds: HTTP 400 error: invalid_client We created a diagnostic request directly to the same Apple token endpoint using the same configured credentials and a deliberately invalid authorization code. Apple responds: HTTP 400 error: invalid_grant "The code has expired or has been revoked." This indicates Apple accepts the client credentials/JWT in the direct request and proceeds as far as validating the authorization code. We also performed an A/B test using the exact same generated client-secret JWT: Test A: grant_type code redirect_uri client_id client_secret Result: invalid_grant Test B: grant_type code redirect_uri client_id client_secret code_verifier Result: invalid_grant Therefore code_verifier alone does not change Apple's classification. We then captured the observable shape of the real Better Auth token request and compared it with a direct request. The client_id, redirect_uri, grant_type, client-secret JWT claims, URLSearchParams/form encoding and absence of an Authorization header were consistent. Despite this, the real framework-generated exchange returns invalid_client while the direct diagnostic request is accepted at the client-authentication stage and returns invalid_grant. Could Apple advise what additional property of the token request could cause this difference in classification? In particular, is there any server-side state or request characteristic used by Sign in with Apple that could cause an otherwise valid client_secret to be classified as invalid_client only during the real authorization-code exchange? I have also prepared detailed diagnostic evidence and can submit the requested sensitive request information through Feedback Assistant rather than posting JWTs, authorization codes, or other credentials publicly. Thank you.
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Aug ’26
Sign in with Apple fails with ASAuthorizationError 1000 / AKAuthenticationError -7003 on a new App ID — server rejects the SRP exchange while other apps succeed on the same device
Sign in with Apple never completes for our app. The authorization sheet presents, the user confirms, and we get ASAuthorizationError 1000. The akd log shows the local entitlement check PASSING and the failure happening server-side. Environment: native ASAuthorizationAppleIDProvider (no web flow, no Services ID), TestFlight build, iOS 26. New App ID created 2026-08-06. akd, abridged — local check passes: akd Requesting password only: NO akd Client has default access level in SiwA entitlement akd Client has underage-users access level in SiwA entitlement sheet presents, user confirms: akd presenting authorization UI for request akd Remote view sent a user response event akd Attempting authorization with response then the server rejects it, after returning HTTP 200: akd Adding passwordlessToken: NO, and idmsDataToken: NO, to auth-params akd No password, but CK is available. Will ask for ck-based auth. akd Performing SRP request with context akd Task ... received response, status 200 content K akd AppleIDAuthSupport: setError: 2:M2 missing (bad password) akd Invalid/missing value for key acname: (null) akd SRP authentication with server failed! Domain=com.apple.AppleIDAuthSupport Code=2 akd Error performing auth request: Domain=AKAuthenticationError Code=-7003 What we have already ruled out: Sign in with Apple enabled on the App ID, configured as "Enable as a primary App ID" (verified in the portal UI, not just via the App Store Connect API). Provisioning profiles deleted and regenerated AFTER enabling the capability, twice, the second time a full day later. The embedded .mobileprovision in the shipped build contains com.apple.developer.applesignin = (Default). The signed binary carries the entitlement (codesign -d --entitlements on the archive). More than 24 hours elapsed since enabling the capability, per the guidance on -7003 in thread 789697. requestedScopes tried as both [.email] and [.fullName, .email]. App deleted and reinstalled; device restarted. Reproduced on a SECOND device (an iPad) that had never had the app installed. Control: a third-party App Store app created a brand-new Sign in with Apple association (it prompted for name, so first-time consent) on the same device and same Apple ID, minutes after our failure, so the account and device can create new associations. Question: what causes Apple's identity service to reject the SRP exchange for one client while accepting it for others on the same device and account? Is there additional App ID or account state we cannot see from the portal? Happy to provide the full akd log.
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Aug ’26
Conditions under which a JWT client token expires
In order to use Sign in with Apple, I issued a JWT client according to the instructions and was able to connect without any problems, but suddenly an INVALID_CLIENT error started to occur. The error was resolved by re-obtaining the JWT client token and resetting it. The validity period of the JWT client token is 6 months and it has not expired yet, but I would like to know why I am getting an INVALID_CLIENT error.
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Jul ’26
Sign in with Apple fails after Face ID in both our app and Apple's Juice sample
I am looking for help diagnosing a Sign in with Apple failure that occurs after Face ID and before a credential is returned. Environment iPhone 15 Pro iOS 26.2 Xcode 26.3 TestFlight distribution builds Team ID 42U……D944 Bundle IDs com.vybers.vybers-ios com.vybers.vybers Reproduction Install the app from TestFlight. Tap Sign in with Apple. Complete Face ID. Face ID succeeds but the authorization sheet reports that registration could not be completed. The app receives no ASAuthorizationAppleIDCredential and no identityToken. The same behavior occurs Across multiple builds. On multiple physical devices. With multiple Apple IDs. In both Bundle IDs belonging to the same team. In Apple's official Juice sample app using the official Sign in with Apple flow. Control experiment The same iPhone successfully signs in with Apple in a newly downloaded unrelated App Store app. The relevant device log captured immediately after the failure includes Apple server response HTTP 200 AppleIDAuthSupport setError 2M2 missing bad password SRP authentication with server failed AKRemoteViewController did complete with authorization null AKAuthenticationServerError Code=-24000 The “bad password” text is confusing but the Apple ID works in unrelated apps and the failure happens after successful Face ID. The application server is never contacted because no credential or identityToken is produced. Could this be caused by a team-scoped Sign in with Apple/AuthKit registration or synchronization problem rather than by the client implementation or server-side token verification In particular I would appreciate guidance on Checking the Sign in with Apple registration for the team. Checking whether multiple client IDs in one team can become stale or out of sync. Whether an individual Developer Program membership changes any requirement for this flow. Which diagnostic information Apple needs to investigate the AuthKit backend response. I can provide the full Team ID build details signing entitlements and a sysdiagnose through a private support case.
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Jul ’26
Sign in with Apple fails with AKAuthenticationError -7003 / AuthorizationError 1001 only for com.siremo.flare
Hello, We already have an existing iOS app on this Apple Developer team that successfully uses Sign in with Apple. However, Sign in with Apple consistently fails for our second and newer App ID, com.siremo.flare, before any Apple credential or identity token is returned. Both apps belong to the same Apple Developer team and have equivalent Sign in with Apple configurations. App information: Affected app: Flare Affected Bundle ID: com.siremo.flare Working existing Bundle ID: com.siremo.aily Team ID: JYGN9K53XA Distribution: iOS Simulator and TestFlight TestFlight build: 0.2.3 (2) Developer Support case: 102947765951 Symptoms: In the iOS Simulator, the Sign in with Apple sheet becomes unresponsive after entering the Apple ID password. In TestFlight on physical devices, the system sheet displays “Sign Up Not Completed”. No Apple credential or identity token is returned to the app. Firebase Authentication and our backend authentication code are never reached. Console output from a reproduction using Apple’s native SwiftUI SignInWithAppleButton: Authorization failed: Error Domain=AKAuthenticationError Code=-7003 "(null)" UserInfo={AKClientBundleID=com.siremo.flare} ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)" The user did not cancel the authorization request. What we have verified: Sign in with Apple is enabled for com.siremo.flare in Certificates, Identifiers & Profiles. Apple Developer Support confirmed that Sign in with Apple is enabled for this App ID under case 102947765951. We removed and re-added the Sign in with Apple capability in Xcode and the Developer Portal. We regenerated the provisioning profile, created a new Archive, and distributed a new TestFlight build. The issue persists. We inspected the entitlements embedded in the actual archived Flare app: application-identifier = JYGN9K53XA.com.siremo.flare com.apple.developer.applesignin = [Default] The embedded provisioning profile contains the same application identifier and Sign in with Apple entitlement. The issue reproduces with multiple Apple ID accounts and multiple physical devices. Flare is our second app and newer App ID on this Apple Developer team. Our existing app, com.siremo.aily, successfully completes Sign in with Apple using: the same Apple Developer team the same physical device the same Apple ID an equivalent native Sign in with Apple implementation an equivalent entitlement and provisioning configuration Only the newer App ID, com.siremo.flare, fails with AKAuthenticationError -7003 and AuthorizationError 1001. We reproduced the same failure using Apple’s native SwiftUI SignInWithAppleButton. This rules out our custom ASAuthorizationController delegate, controller retention, presentation-anchor implementation, and custom button implementation. Our diagnostic logging confirms that the failure occurs before the Apple authorization callback succeeds and before an identity token is issued. Firebase Authentication and our backend are downstream of this callback and are therefore not involved in the failure. The combination of: AKAuthenticationError -7003 AKClientBundleID=com.siremo.flare AuthorizationError 1001 without a user cancellation the “Sign Up Not Completed” system message an existing App ID on the same team working correctly only the second and newer App ID failing the failure reproducing with Apple’s native SignInWithAppleButton appears similar to other reports where existing App IDs continue to work while newly registered App IDs fail, despite having valid Sign in with Apple capabilities, entitlements, and provisioning profiles. Could an Apple engineer please compare the server-side Sign in with Apple registration state of: Working: JYGN9K53XA.com.siremo.aily Failing: JYGN9K53XA.com.siremo.flare and verify whether the newer App ID was correctly registered and propagated in the Sign in with Apple backend? If the registration is incomplete, stuck, or inconsistent, could it be repaired or re-provisioned on Apple’s side? We can provide reproduction timestamps, Archive entitlement dumps, provisioning profile details, screenshots, and additional diagnostic logs if needed. Thank you.
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Jul ’26
Sign in with Apple always fails with "The user canceled the authorization attempt" despite correct entitlement configuration
Hi all, I tried to implement Apple Login in my Expo App for iOS (as I also want to use Google login and Apple makes Apple login mandatory in this case). But I always get an error when I try to sign in. Problem Sign in with Apple never completes. The system sheet appears, the user taps "Continue", then the sheet shows "Sign up not completed" and the API returns: ASAuthorizationError with message "The user canceled the authorization attempt" (no error code is provided; the error object is otherwise empty) This happens on every attempt, with no user cancellation involved. What I have already verified App ID capability: APPLE_ID_AUTH is enabled with setting APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT (verified via App Store Connect API and visible as enabled in the Developer Portal UI). Provisioning profile: freshly generated AFTER enabling the capability. Decoded profile contains: com.apple.developer.applesigninDefault Signed binary: I downloaded the built IPA and inspected it. codesign -d --entitlements shows: com.apple.developer.applesignin = ["Default"] The embedded.mobileprovision inside the IPA is the newly generated one. No app extensions: the IPA contains no PlugIns directory, so there is no bundled extension missing the entitlement. Not account-specific: reproduced with two different Apple IDs (both with two-factor authentication enabled). Not bundle-ID or distribution-specific: reproduced with both com.enplace.app.dev (Ad Hoc) and com.enplace.recipes (App Store build distributed via TestFlight). No stale authorization: Settings > Apple Account > Sign in with Apple lists no entry for this app. Agreements: "Free Apps" agreement is active. Expected signInAsync() returns a credential with an identityToken. Actual Promise rejects with "The user canceled the authorization attempt" without any user cancellation, on every attempt, on all tested configurations. Environment Device: iPhone SE (Touch ID), iOS 26.5.2 Framework: React Native / Expo SDK 56 with expo-apple-authentication (wraps ASAuthorizationController; no custom native code involved) The app bundles no app extensions Capability was enabled on 2026-07-28; still failing on 2026-07-29 Has anyone found the actual cause for this? Several older threads describe the same symptom, but none of them ends with a resolution.
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Jul ’26
Sign in with Apple fails with AKAuthenticationError -7003 for our client ID — reproduced by App Review
Our app can no longer complete native Sign in with Apple: the system sheet appears, the user authenticates (Face ID / password succeeds), and the sheet then fails before any credential is returned to the app. Console shows AKAuthenticationError -7003 from the AppleAccount/AuthorizationServices stack. Details: App: "Antes y Después: Fotos" — bundle ID com.jpbaldi.antesydespues, live on the App Store Team ID: PZDWZHXF9V (individual membership) Implementation: ASAuthorizationController (via expo-apple-authentication), scopes full name + email; the identityToken is exchanged with our backend (Supabase). The failure happens inside the native sheet, before any token is issued. Reproducible across devices, networks and Apple IDs — and App Review reproduced it too: our build was rejected under 2.1(a) because the reviewer hit the same failure. It does not look device- or account-specific. What we've already tried, with no change: Removed and re-added the Sign in with Apple capability on the App ID in Certificates, Identifiers & Profiles, regenerated provisioning profiles, rebuilt and resubmitted. Verified com.apple.developer.applesignin (Default) is present in the shipped binary's entitlements. Fresh devices, different Apple IDs, different networks. As a workaround we shipped v1.0 with Sign in with Apple disabled (email/password only), so guideline 4.8 doesn't apply — but we want to restore it. Since -7003 appears to be returned server-side for our client ID rather than by anything in the app, is there any account-side registration state for the App ID that can be checked or reset? Has anyone resolved this exact error without creating a new App ID (not viable for a shipped app)? Feedback Assistant: FB23890204 (sysdiagnose + screen recording attached) Developer Support case ref: 102944296016
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Jul ’26
Sign in with Apple fails with "Sign-Up Not Completed" — reproduces for multiple independent Apple ID accounts, blocking App Store submission
App: Subio - Quản lý đăng ký Bundle ID: io.ausynclab.subio Team ID: DMB7A87LM9 App Store Connect App ID: 6785710632 SUMMARY Sign in with Apple in our app consistently fails during the account-creation flow with the system error "Sign-Up Not Completed" (shown by iOS's own native AuthenticationServices UI, before any of our app code runs). This has caused App Review to reject our app 5+ times over the past week (builds 16, 17, 19, 20, 21, 22), each citing Guideline 2.1(a) with this exact error. KEY EVIDENCE THIS IS SERVER-SIDE, NOT APP-SIDE The failure reproduces for TWO COMPLETELY INDEPENDENT Apple ID accounts: Our own developer test account (used repeatedly since build 16) Apple App Review's own test account/device (different devices each time: iPad Air 11" M3, iPad Air 11" M4, iPhone 17 Pro Max — running iPadOS 26.5.2 and iOS 27.0) Two unrelated accounts hitting the identical failure strongly suggests the issue is in our app's Sign-In-With-Apple server-side registration (tied to our Team ID/Bundle ID), not any individual user's account state. Our backend receives ZERO HTTP requests at the moment of failure, confirmed via server-side logging. This proves the failure occurs entirely within iOS's native account-creation sheet, before our JavaScript code (or the identityToken) is ever produced. TROUBLESHOOTING ALREADY COMPLETED (to save engineering time) We have verified all of the following are correctly configured, and the issue persists regardless: Bundle ID capability: APPLE_ID_AUTH is enabled with APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT (confirmed via App Store Connect API) Provisioning profile: App Store distribution type, contains com.apple.developer.applesignin entitlement (Default), correct Team ID Signing certificate: valid iOS Distribution cert, serial number matches the certificate linked to the provisioning profile in App Store Connect Entitlements embedded in the actual signed, submitted binary (extracted directly from the .ipa and inspected with codesign -d --entitlements) match expectations exactly Tried requesting full scopes (FULL_NAME + EMAIL), reduced scopes (FULL_NAME only), and zero scopes at all (requestedScopes: []) — the failure is identical in all three configurations Added a guard to prevent concurrent/duplicate calls to signInAsync() (in case of rapid double-taps) — failure persists Confirmed the failure occurs both when the button is presented inside a React Native Modal and when presented on a plain (non-modal) screen — ruling out a presentation-context conflict WHAT WE'D LIKE APPLE'S HELP WITH Please check, on your side, whether there is a stuck, incomplete, or corrupted Sign-In-With-Apple account-linking record associated with Bundle ID io.ausynclab.subio / Team ID DMB7A87LM9 that could be causing account-creation requests to fail at the server level. We are happy to provide additional logs, device details, or a screen recording if useful. We would greatly appreciate guidance, as this is blocking our very first App Store submission and we've been unable to identify anything further to fix from the client side. Thank you for your time.
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Jul ’26
Sign in with Apple fails "Sign up not completed" for all users — server-side App ID registration suspected (FB23839922)
Sign in with Apple consistently fails with the sheet error "Sign up not completed" for every user and device we have tested. The authorization sheet presents correctly (name/email choices are shown); the failure happens on completion, so no credential is returned to the app. We have eliminated all client-side and account-side causes and believe this is a server-side registration issue with our App ID, matching previously reported cases that were ultimately fixed on Apple's side (forums threads 716252, 122458, 750633). App details: Team ID: Q7BH7CYU67 Client ID (Bundle ID): com.hohomom.baby (App ID resource id RN35DS29UD) Native flow: ASAuthorizationController identity token verified via Firebase signInWithCredential; audience = the bundle ID (no web Services ID involved) Distribution: TestFlight (external), build 1.0 (1784386654) Feedback Assistant report (with sysdiagnose + akd log): FB23839922 Developer Support case: 102946147992 What we verified (all pass): Delivered IPA binary entitlements: com.apple.developer.applesignin = [Default] (via codesign -d --entitlements). Embedded provisioning profile carries the same entitlement (via security cms -D). Signed with a fresh App Store profile created after a capability reset. Developer portal: App ID has APPLE_ID_AUTH enabled as primary (APPLE_ID_AUTH_APP_CONSENT: PRIMARY_APP_CONSENT). We also disabled/re-enabled the capability and rebuilt — no change. Every embedded target now has the entitlement too — we found and fixed a bundled Controls app-extension (com.hohomom.baby.Controls) that was missing the Sign in with Apple entitlement, added it, rebuilt and re-uploaded. Still fails. App Store Connect: no pending agreements. Apple System Status: Sign in with Apple operational at test time. The tester's Apple ID and device are fine: Sign in with Apple works in third-party apps from other teams on the same device. Device-side: rebooted the iPhone and retried on both Wi-Fi and LTE — same failure. Device log evidence (log collect during a failed attempt): at the moment of the attempt, a freshly spawned akd repeatedly fails to fetch the GrandSlam configuration: akd [com.apple.authkit:core] Bag fetch failed! Error Domain=NSURLErrorDomain Code=-1008 URL: https://gsa.apple.com/grandslam/GsService2/lookup/v2 (x4 consecutive) Could an Apple engineer please check the server-side Sign in with Apple registration state for Team Q7BH7CYU67 / com.hohomom.baby and repair or re-provision it? Full details, the affected Apple ID email, and a sysdiagnose are in FB23839922. This is currently blocking our App Store submission (guideline 4.8). Thank you.
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Jul ’26
Sign Up Not Completed" for every new App ID on our team; older App ID works — FB23726069
Native Sign in with Apple fails with "Sign Up Not Completed" inside the AuthenticationServices sheet for every NEWLY registered App ID on our team (V4DCPCSM54) — including a clean-room probe App ID created via the ASC API with the capability enabled at creation — while an App ID registered in 2025 on the same team works. Entitlements, profiles, and capability config are all verified correct; capability toggle and fresh builds change nothing. This matches the server-side registration issue described in thread 790827. Filed as FB[23726069] with full details. Would appreciate DTS taking a look — this is currently blocking our App Store review (rejected 2.1(a)).
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Jul ’26
Sign in with Apple fails with AuthorizationError 1000 on a brand-new SIWA setup (TestFlight)
Hi all, I just enabled Sign in with Apple for my app for the first time. The app is built with FlutterFlow using its native Authenticate with Apple action. When I tap Sign in with Apple, nothing happens: the Apple authorization sheet never appears. To investigate further, I created a custom action that directly calls: SignInWithApple.getAppleIDCredential(...) and catches any exception. It consistently returns: SignInWithAppleAuthorizationException( AuthorizationErrorCode.unknown, The operation couldn't be completed. (Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1000) ) The app is distributed through TestFlight and the issue occurs on a real device. I'm wondering whether anyone has experienced the same behavior after enabling Sign in with Apple on a new App ID. If so: Did the issue resolve itself after some time? Was there any Apple-side propagation delay involved? Or was there an additional FlutterFlow or Apple Developer configuration that I might be missing? What I've already verified ✅ Sign in with Apple capability is enabled on the App ID. ✅ Distribution certificate is valid. ✅ Provisioning profile was regenerated after enabling the capability and lists Sign in with Apple under Enabled Capabilities. ✅ Firebase Authentication has the Apple provider enabled. ✅ Google Sign-In works correctly in the same TestFlight build. ✅ Tested only on a physical device via TestFlight. ✅ Rebuilt and redeployed the app from FlutterFlow after every configuration change. ✅ Disabled Firebase App Check enforcement for Authentication as a test (no change). Any suggestions or similar experiences would be greatly appreciated.
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Jul ’26
Sign in with Apple fails immediately with ASAuthorizationError.unknown (1000) — new team, capability enabled but never activates
On a physical device, the native Sign in with Apple sheet fails INSTANTLY with ASAuthorizationError.unknown (code 1000) — before any Apple account UI appears. It fails for every Apple ID we try. The app shows "Sign Up Not Completed". App ID: brp.sohsostory.app · Team: JZZUYHU3UU (a newly enrolled account) Already verified (config looks fully correct): "Sign in with Apple" capability is ENABLED on the App ID (Primary App consent), confirmed in both the Developer portal and via the App Store Connect API. The active distribution provisioning profile includes com.apple.developer.applesignin, and the built binary carries the entitlement. Program License Agreement is accepted. The SAME client code + backend works on a DIFFERENT (older) team's app, so this looks specific to this App ID / team — as if a server-side activation for a new team never completed. Questions: For a newly enrolled team, is there a known activation delay before Sign in with Apple starts working, and how long? Is there any additional step required to "activate" the capability beyond enabling it on the App ID and regenerating the profile? Has anyone resolved ASAuthorizationError.unknown that persisted for days on a new team? Environment: iOS (physical device), React Native / Expo, backend uses Apple as an OpenID provider (Supabase Auth).
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Jul ’26
Sign in with Apple – “Sign Up Not Completed” and “Invalid client” despite correct configuration
I’m experiencing the same “Sign Up Not Completed” issue with native Sign in with Apple. The authorization logs report “No applications were found with the provided Client ID” and “Invalid client”, although the App ID capability, provisioning profile, and signed application entitlement appear to be configured correctly. I submitted the requested information and sysdiagnose through Feedback Assistant. Feedback ID: FB23819378
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Jul ’26
Sign in with Apple fails with "Sign-Up Not Completed" for all users — server-side issue for App ID online.framenet.app
Sign in with Apple is failing for every user, on every device, for our live App Store app. Each attempt fails inside Apple's native sign-in sheet with the error "Sign-Up Not Completed" — before any of our code runs (no ASAuthorizationController delegate callback is reached). Environment / identifiers: Bundle ID: online.framenet.app Team ID: 5F2256QJNT App Store app: FrameNet, App ID 6799345029 (approved and live as of Aug 24, 2026) Timeline: Last worked: Aug 8, 2026 Failing on every attempt since: Aug 14, 2026, across builds 12–16 Our sign-in code is unchanged between the working and failing period Already verified / attempted on our side: Sign in with Apple entitlement is present in the signed builds (confirmed via codesign entitlement dump) Capability is enabled on the App ID in Certificates, Identifiers & Profiles Provisioning profile is valid and includes the capability Removed and re-added the Sign in with Apple capability and regenerated the provisioning profile on Aug 17 — no change Google Sign-In in the same app works normally, so networking and the rest of the auth stack are fine Reproduced on multiple physical devices and Apple IDs Because the failure occurs inside Apple's own sign-in sheet before our code executes, this appears to be a server-side state problem with Sign in with Apple for our App ID, and nothing we change client-side has any effect. We were forced to ship v1.0 with Sign in with Apple disabled. A Developer Support case is already open for this: case 20000140460775. A screen recording and full environment details have been provided in that case. Has anyone from Apple seen this "Sign-Up Not Completed" state, and can engineering inspect/repair the server-side Sign in with Apple configuration for this App ID?
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"Sign Up Not Completed" on every attempt — first-party ASAuthorizationController implementation, entitlement/profile/capability all verified
Sign in with Apple has never completed for our app. The native sheet presents correctly (name, Share/Hide My Email), but on confirmation it shows "Sign Up Not Completed" with a red exclamation. No identity token is returned; the delegate receives ASAuthorizationError 1001 only after the sheet is dismissed. The failure happens entirely inside the system sheet, before any callback reaches app code. Environment: iPhone 15 Pro Max / iOS 26.6, TestFlight builds. The Sign In with Apple capability was newly enabled on the App ID five days ago and the flow has failed on 100% of attempts ever since. (I'm withholding the Team ID / bundle ID here since this is public — happy to share them with an Apple engineer via the open support case or a Feedback report.) Implementation - identical to Apple's "Implementing User Authentication with Sign in with Apple" sample; we even replaced the third-party wrapper we originally used with this first-party version to rule it out, and the failure is unchanged: let provider = ASAuthorizationAppleIDProvider() let request = provider.createRequest() request.requestedScopes = [.fullName, .email] let controller = ASAuthorizationController(authorizationRequests: [request]) controller.delegate = self // controller strongly retained until completion controller.presentationContextProvider = self controller.performRequests() Verified correct (not assumed — extracted/inspected directly): Signed binary entitlements (extracted from the distributed IPA): com.apple.developer.applesignin = (Default), with the correct application-identifier and team-identifier for our team embedded.mobileprovision in the bundle contains the same entitlement App ID capability read back via the App Store Connect API: APPLE_ID_AUTH with APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT (portal shows "Enable as a primary App ID") Exactly one App ID in the account; no wildcard, no duplicates Program License Agreement accepted; nothing pending Already tried, no change: re-saving the capability in the portal; deleting and re-creating the capability via the App Store Connect API; generating a new provisioning profile after that re-registration and shipping a new build signed with it; Share My Email and Hide My Email; device restarts (iCloud + 2FA active); waiting 5+ days for propagation. This matches threads 789588, 789418 and 789323, and the service-side configuration issue described in thread 790827 (invalid_client / "Sign Up Not Completed" for developer accounts that created or edited app configurations, resolved server-side with no developer action). A Developer Support case and a TSI are already open. Question for Apple engineers: with the client implementation identical to the official sample and every developer-side artifact verified, is there anything left on the developer side that can produce this - or can the Sign in with Apple service-side registration for our client_id be checked? This is blocking an App Store release (the app was rejected under Guideline 4.8 and Sign in with Apple is the required remedy). A sysdiagnose captured during reproduction is available, and I can provide the Team ID, bundle ID and case numbers privately on request.
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Sign in with Apple fails with "Sign-Up Not Completed" for one App ID only — other apps in the same team work on the same device
Sign in with Apple fails with "Sign-Up Not Completed" for one App ID only — other apps in the same team work on the same device I have a Sign in with Apple failure that is isolated to a single App ID, and I would appreciate an Apple engineer looking at the server-side registration state for it. Filed as FB24483427. Symptom For App ID com.laonmon.twothrones (Team LH4XJ8LL98), Sign in with Apple never completes: The native ASAuthorizationController sheet appears correctly. The user authenticates with Face ID / Touch ID. iOS shows "Sign-Up Not Completed". The delegate receives ASAuthorizationError code 1000 with no further detail. No request ever reaches our server, so the failure happens entirely inside Apple's authorization flow. Our production database shows 0 accounts created via Sign in with Apple out of 147 total accounts — it has never succeeded for any user. The control experiment This is the part I think is diagnostic. Tested in one sitting, on the same iPad, signed in with the same standard (non-managed, adult) Apple ID: Notion (third-party App Store app) — sign-up completes SwingNote (my own released app, com.swingnote.app, Team LH4XJ8LL98) — sign-up completes Two Thrones (com.laonmon.twothrones, Team LH4XJ8LL98) — "Sign-Up Not Completed" Same device, same Apple ID, same team, same capability configuration — only the App ID differs. That rules out the device, the Apple ID, the team account, and the local configuration. What I have already checked Entitlement is in the signed binary. codesign -d --entitlements - on the archive shows com.apple.developer.applesignin = ["Default"]. (I did find and fix a real build defect earlier: our archive step ran with CODE_SIGNING_ALLOWED=NO, which skips entitlement processing entirely. Before that fix the sheet did not appear at all. Worth checking if you see no sheet — but that is a different symptom from this one.) App ID capability is enabled — APPLE_ID_AUTH, APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT. I removed and re-added the capability and regenerated the provisioning profile. No change. All four App IDs in the team have identical Sign in with Apple settings. Settings › Sign in with Apple does not list the app on the test device, so no app-scoped identifier was ever created. The sign-up genuinely never completes rather than failing on reuse. Updated Apple Developer Program License Agreement accepted; App Store Connect banner cleared. This is not propagation delay. I have seen the thread where it started working after ~2 days. The capability has been configured since Aug 16 and has never succeeded — across three App Review sessions on different devices (iPad Air 11-inch M3 / iPadOS 26.6, iPhone 17 Pro Max / iOS 26.6) and my own testing. Device logs captured over USB show AuthenticationServicesUI and AuthKitUIService starting normally, but all authentication detail is redacted as <private>. I understand the Accounts/AuthKit logging profile is needed to read it, and I will attach a sysdiagnose to the Feedback report once I have it. Impact Three consecutive App Review rejections under Guideline 2.1(a). This is the only thing blocking our initial release. Question Given that the same device and Apple ID succeed for another app in the same team, is there a server-side Sign in with Apple registration or account-association state per App ID that can get into a bad state, and is there anything a developer can do to reset it? Anything I can check or provide would be welcome. Feedback: FB24483427 DTS case: 20000144146252 (Developer Support advised filing here — they cannot see Feedback Assistant reports themselves.)
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Sign in with Apple fails with "Sign Up Not Completed" for every app in our team
Team ID: ED9QVUCFPE (individual) Bundle IDs affected: com.lumevolab.justmorriz, com.lumevolab.memiq Broken since: 28 July 2026, immediately after the Apple Developer Program membership was renewed/reactivated. Still broken on 21 August 2026 (24 days). Apple Developer Support case: 20000131208746 (closed: "no anomaly found on the membership", referred to the forums) App Review rejection: submission f087942b, 13 Aug 2026, guideline 2.1(a), "unable to log in with Sign in with Apple", on iPad Air 11" M3 / iPadOS 26.6 Symptom The native Sign in with Apple sheet opens, Face ID succeeds, and then the sheet shows the red error "Sign Up Not Completed" ("Registrazione non completata") underneath the Continue button. The sheet stays open, so ASAuthorizationController never calls back — the app-side code never runs. The sheet's own wording is "Create an account for ", so it is the account-creation step that fails on Apple's side, not our token handling. Device log (captured with idevicesyslog during a reproduction) akd ... signing request, calling GrandSlam (gsService) akd ... server response (733 bytes) akd(AppleIDAuthSupport) setError: 2:M2 missing (bad password) AuthKitUIService ... Showing Authorization UI Alert (8 ms later) M2 missing is the SRP exchange: the server did not return its M2 proof, i.e. it refused the client's M1 for this operation. Why this is not an account or device problem Sign in with Apple works on the same iPhone with the same Apple Account in third-party apps (verified with Vinted). It also failed on the App Review team's own iPad, with their own Apple Account (rejection above). So it is not tied to one account or one device. It fails identically on two different App IDs of the same team. Tried and made no difference: device restart, changing the Apple Account password, signing out and back in to the Apple Account. Configuration — verified via the App Store Connect API, not by eye Item State App ID com.lumevolab.justmorriz (89A4UV66RF) APPLE_ID_AUTH present, setting APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT Provisioning profile IOS_APP_STORE, ACTIVE, includes the applesignin entitlement com.apple.developer.applesignin ['Default'] in Debug, Release and Profile entitlements files Same entitlement in the signed binary verified with codesign -d --entitlements :- build/ios/iphoneos/Runner.app Firebase project playmorriz apple.com provider enabled Program License Agreement released 18 Aug 2026, accepted 21 Aug 2026 Paid Apps / Free Apps agreements both Active Membership active, renews 4 Apr 2027 What we tried on 21 August 2026, with no change Accepted the pending Program License Agreement (it was released on 18 Aug, so it cannot explain a failure that started on 28 Jul, but we ruled it out). Removed and re-added the APPLE_ID_AUTH capability on the App ID via the App Store Connect API (DELETE then POST /v1/bundleIdCapabilities), to force Apple to re-provision the server-side Sign in with Apple record for the App ID. Device restarted afterwards. Same error. Prior art suggesting a server-side cause Forums thread 790323 — identical akd … "M2 missing (bad password)", same asymmetry (other apps fine, one team's apps broken), thorough config checks. It resolved by itself after 11 days with no developer action. Threads 789588, 789418, 789579, 803591 — same class of report, no client-side cause ever identified. June 18–23, 2025: Apple acknowledged a server-side configuration fault producing exactly "Sign Up Not Completed" + invalid_client, affecting only accounts that had recently created or modified App ID / Services ID configurations (thread 790827). Our team's capabilities were re-provisioned at renewal on 28 Jul 2026 — the same class of event. Ask Please check the server-side Sign in with Apple relying-party record for team ED9QVUCFPE. Everything under our control is correct and has been re-created from scratch; the failure is in the sign-up call to GrandSlam.
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Sign in with Apple always fails with AKAuthenticationServerError -24000 for our bundle only (all devices & Apple IDs; other apps work)
Case #20000132024383 has been filed with Developer Support; posting here as well for visibility Hi Apple Developer Support team, We are experiencing a release-blocking issue: Sign in with Apple always fails server-side with AKAuthenticationServerError -24000 for our bundle com.dadilo.app, on all devices and all Apple IDs we have tested, while the same devices and accounts use Sign in with Apple successfully in other apps. IDENTIFIERS Team ID: HF53KC83Z3 (Individual - Nguyen Duy Mao) Bundle ID: com.dadilo.app (App ID resource 96Q4FAZ8PF) App Store Connect app: "Dadilo: Giup viec nha" - Apple ID 6782634291 (unreleased; TestFlight builds 1.0.0 (120-126)) Client: native ASAuthorizationAppleIDProvider request (Flutter sign_in_with_apple plugin). No web/Services-ID flow is involved. SYMPTOM Every Sign in with Apple attempt completes the system sheet (Face ID/password succeeds, scope selection is shown), then iOS shows the alert "Sign-Up Not Completed". The app's ASAuthorizationControllerDelegate receives ASAuthorizationError code 1001. No credential is ever issued. Device syslog at the exact moment of each failure (captured 2026-08-07 and 2026-08-08): akd: SRP authentication with server failed! Error Domain=com.apple.AppleIDAuthSupport Code=2 AKRemoteViewController did complete with authorization (null), error Domain=com.apple.AppleIDAuthSupport Code=2, NSUnderlyingError Domain=AKAuthenticationServerError Code=-24000 akd: Creating AKAuthenticationServerResponse with status contents: (null) akd: Invalid/missing value for key acname: (null); Invalid value for key ut: (null); Invalid value for key authType: (null) The server rejects the request and returns an EMPTY payload; -24000 is the client's reaction to it. An initial tap sometimes logs AKAuthenticationError -7003 first. REPRODUCTION - fails in EVERY combination Devices: iPad mini (iPad16,2, iPadOS 26.5.2) and an iPhone (iOS 26.x) - fails on both Apple IDs: 2 different accounts (2FA enabled, adult, region Vietnam) - fails on both Builds: TestFlight 1.0.0 builds 122, 124, 125, 126 - fails on all Request shape: the standard request (email + fullName scopes, SHA-256 nonce) AND a minimal request (no scopes, no nonce) both fail identically DECISIVE CONTROL TEST (2026-08-08) On the SAME iPad, SAME Apple ID, SAME network, minutes after our app failed,le authorization for another app (ChatGPT - never previously authorized on this account) succeeded normally. So fresh-authorization SRP works for this erver issues credentials for other bundles but rejects com.dadilo.app specifically. Existing authorizations (Notion, Grab, Shopee, Goodnotes) alsocounts. ALREADY VERIFIED / RULED OUT Entitlement com.apple.developer.applesignin = [Default] present in the binary; the provisioning profile contains the entitlement (decoded and checked); the authorization sheet opens and biometric completes, so the entitlement is honored App ID capability APPLE_ID_AUTH enabled, APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT (verified via App Store Connect API); no grouped-app configuration conflicts on the team Program License Agreement issued 2026-06-18, accepted 2026-06-21; no pendi Test Apple IDs are healthy: 2FA on, adult birthdays, no Family restrictionh Apple with other apps No stale authorizations: this app is not listed in Settings > Sign in with- Capability re-provisioning attempted 2026-08-08: deleted and re-created APnerated a brand-new App Store provisioning profile, rebuilt and re-tested(build 125) - identical -24000 failure Apple System Status showed no Sign in with Apple outage during any test REQUEST AKAuthenticationServerError -24000 is not publicly documented. Everything clecks out, and the failure is 100% reproducible for this bundle ID only.Please inspect the server-side Sign in with Apple configuration/state for co3 and advise what is rejecting credential issuance.The app is complete and ready for App Store submission; Sign in with Apple ier Guideline 4.8, so this issue is blocking our first release. Fullidevicesyslog captures from both days are available on request. Thank you, Nguyen Duy Mao Team HF53KC83Z3
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Aug ’26
Explore whether the watch can provide health data to the infotainment system for driving safety assessment with the user's consent
We urgently need a response from the relevant authorities
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Aug ’26
Sign in with Apple: email claim missing from ID Token for a small subset of users
Hi everyone! We recently integrated "Sign in with Apple" into our application using standard social login flows. For the vast majority of our users, the integration works perfectly—we receive the user's email during sign-in and sign-up. However, we are noticing an edge case where a small subset of users are returning an ID token that is completely missing the email. We can't seem to reproduce this error ourselves during testing. Every time we test a sign-up or sign-in, the email payload is included exactly as expected. My Questions: Is there a specific reason why Apple would omit the email claim from the ID token? Any insights or guidance would be greatly appreciated. Thank you!
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468
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Aug ’26
Sign in with Apple: Better Auth token exchange returns invalid_client while equivalent direct request returns invalid_grant
Hi, Feedback ID - FB24176019 I am investigating a Sign in with Apple issue affecting my production application and would appreciate guidance on what Apple may be rejecting during the token exchange. The authorization stage succeeds and Apple returns an authorization code to our callback. The failure occurs when the authorization code is exchanged at: https://appleid.apple.com/auth/token The production OAuth implementation uses Better Auth 1.6.13. Apple configuration: Primary App ID / Bundle ID: com.whatsupplier.uk Services ID / client_id: com.whatsupplier.uk.signin Registered return URL: https://www.whatsupp.uk/api/auth/callback/apple We have checked the client secret JWT and confirmed: alg = ES256 kid matches the active Apple key iss matches our Apple Team ID sub = com.whatsupplier.uk.signin aud = https://appleid.apple.com iat/exp are valid the JWT signature verifies locally against the configured Apple private key the signature is P1363/raw r||s rather than ASN.1 DER the private key is EC / prime256v1 the redirect_uri exactly matches the registered return URL the token request uses application/x-www-form-urlencoded The unusual behaviour is reproducible: The real Better Auth token exchange reaches Apple's /auth/token endpoint but Apple responds: HTTP 400 error: invalid_client We created a diagnostic request directly to the same Apple token endpoint using the same configured credentials and a deliberately invalid authorization code. Apple responds: HTTP 400 error: invalid_grant "The code has expired or has been revoked." This indicates Apple accepts the client credentials/JWT in the direct request and proceeds as far as validating the authorization code. We also performed an A/B test using the exact same generated client-secret JWT: Test A: grant_type code redirect_uri client_id client_secret Result: invalid_grant Test B: grant_type code redirect_uri client_id client_secret code_verifier Result: invalid_grant Therefore code_verifier alone does not change Apple's classification. We then captured the observable shape of the real Better Auth token request and compared it with a direct request. The client_id, redirect_uri, grant_type, client-secret JWT claims, URLSearchParams/form encoding and absence of an Authorization header were consistent. Despite this, the real framework-generated exchange returns invalid_client while the direct diagnostic request is accepted at the client-authentication stage and returns invalid_grant. Could Apple advise what additional property of the token request could cause this difference in classification? In particular, is there any server-side state or request characteristic used by Sign in with Apple that could cause an otherwise valid client_secret to be classified as invalid_client only during the real authorization-code exchange? I have also prepared detailed diagnostic evidence and can submit the requested sensitive request information through Feedback Assistant rather than posting JWTs, authorization codes, or other credentials publicly. Thank you.
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492
Activity
Aug ’26
Sign in with Apple fails with ASAuthorizationError 1000 / AKAuthenticationError -7003 on a new App ID — server rejects the SRP exchange while other apps succeed on the same device
Sign in with Apple never completes for our app. The authorization sheet presents, the user confirms, and we get ASAuthorizationError 1000. The akd log shows the local entitlement check PASSING and the failure happening server-side. Environment: native ASAuthorizationAppleIDProvider (no web flow, no Services ID), TestFlight build, iOS 26. New App ID created 2026-08-06. akd, abridged — local check passes: akd Requesting password only: NO akd Client has default access level in SiwA entitlement akd Client has underage-users access level in SiwA entitlement sheet presents, user confirms: akd presenting authorization UI for request akd Remote view sent a user response event akd Attempting authorization with response then the server rejects it, after returning HTTP 200: akd Adding passwordlessToken: NO, and idmsDataToken: NO, to auth-params akd No password, but CK is available. Will ask for ck-based auth. akd Performing SRP request with context akd Task ... received response, status 200 content K akd AppleIDAuthSupport: setError: 2:M2 missing (bad password) akd Invalid/missing value for key acname: (null) akd SRP authentication with server failed! Domain=com.apple.AppleIDAuthSupport Code=2 akd Error performing auth request: Domain=AKAuthenticationError Code=-7003 What we have already ruled out: Sign in with Apple enabled on the App ID, configured as "Enable as a primary App ID" (verified in the portal UI, not just via the App Store Connect API). Provisioning profiles deleted and regenerated AFTER enabling the capability, twice, the second time a full day later. The embedded .mobileprovision in the shipped build contains com.apple.developer.applesignin = (Default). The signed binary carries the entitlement (codesign -d --entitlements on the archive). More than 24 hours elapsed since enabling the capability, per the guidance on -7003 in thread 789697. requestedScopes tried as both [.email] and [.fullName, .email]. App deleted and reinstalled; device restarted. Reproduced on a SECOND device (an iPad) that had never had the app installed. Control: a third-party App Store app created a brand-new Sign in with Apple association (it prompted for name, so first-time consent) on the same device and same Apple ID, minutes after our failure, so the account and device can create new associations. Question: what causes Apple's identity service to reject the SRP exchange for one client while accepting it for others on the same device and account? Is there additional App ID or account state we cannot see from the portal? Happy to provide the full akd log.
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762
Activity
Aug ’26
Conditions under which a JWT client token expires
In order to use Sign in with Apple, I issued a JWT client according to the instructions and was able to connect without any problems, but suddenly an INVALID_CLIENT error started to occur. The error was resolved by re-obtaining the JWT client token and resetting it. The validity period of the JWT client token is 6 months and it has not expired yet, but I would like to know why I am getting an INVALID_CLIENT error.
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Activity
Jul ’26
Sign in with Apple fails after Face ID in both our app and Apple's Juice sample
I am looking for help diagnosing a Sign in with Apple failure that occurs after Face ID and before a credential is returned. Environment iPhone 15 Pro iOS 26.2 Xcode 26.3 TestFlight distribution builds Team ID 42U……D944 Bundle IDs com.vybers.vybers-ios com.vybers.vybers Reproduction Install the app from TestFlight. Tap Sign in with Apple. Complete Face ID. Face ID succeeds but the authorization sheet reports that registration could not be completed. The app receives no ASAuthorizationAppleIDCredential and no identityToken. The same behavior occurs Across multiple builds. On multiple physical devices. With multiple Apple IDs. In both Bundle IDs belonging to the same team. In Apple's official Juice sample app using the official Sign in with Apple flow. Control experiment The same iPhone successfully signs in with Apple in a newly downloaded unrelated App Store app. The relevant device log captured immediately after the failure includes Apple server response HTTP 200 AppleIDAuthSupport setError 2M2 missing bad password SRP authentication with server failed AKRemoteViewController did complete with authorization null AKAuthenticationServerError Code=-24000 The “bad password” text is confusing but the Apple ID works in unrelated apps and the failure happens after successful Face ID. The application server is never contacted because no credential or identityToken is produced. Could this be caused by a team-scoped Sign in with Apple/AuthKit registration or synchronization problem rather than by the client implementation or server-side token verification In particular I would appreciate guidance on Checking the Sign in with Apple registration for the team. Checking whether multiple client IDs in one team can become stale or out of sync. Whether an individual Developer Program membership changes any requirement for this flow. Which diagnostic information Apple needs to investigate the AuthKit backend response. I can provide the full Team ID build details signing entitlements and a sysdiagnose through a private support case.
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831
Activity
Jul ’26
Sign in with Apple fails with AKAuthenticationError -7003 / AuthorizationError 1001 only for com.siremo.flare
Hello, We already have an existing iOS app on this Apple Developer team that successfully uses Sign in with Apple. However, Sign in with Apple consistently fails for our second and newer App ID, com.siremo.flare, before any Apple credential or identity token is returned. Both apps belong to the same Apple Developer team and have equivalent Sign in with Apple configurations. App information: Affected app: Flare Affected Bundle ID: com.siremo.flare Working existing Bundle ID: com.siremo.aily Team ID: JYGN9K53XA Distribution: iOS Simulator and TestFlight TestFlight build: 0.2.3 (2) Developer Support case: 102947765951 Symptoms: In the iOS Simulator, the Sign in with Apple sheet becomes unresponsive after entering the Apple ID password. In TestFlight on physical devices, the system sheet displays “Sign Up Not Completed”. No Apple credential or identity token is returned to the app. Firebase Authentication and our backend authentication code are never reached. Console output from a reproduction using Apple’s native SwiftUI SignInWithAppleButton: Authorization failed: Error Domain=AKAuthenticationError Code=-7003 "(null)" UserInfo={AKClientBundleID=com.siremo.flare} ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)" The user did not cancel the authorization request. What we have verified: Sign in with Apple is enabled for com.siremo.flare in Certificates, Identifiers & Profiles. Apple Developer Support confirmed that Sign in with Apple is enabled for this App ID under case 102947765951. We removed and re-added the Sign in with Apple capability in Xcode and the Developer Portal. We regenerated the provisioning profile, created a new Archive, and distributed a new TestFlight build. The issue persists. We inspected the entitlements embedded in the actual archived Flare app: application-identifier = JYGN9K53XA.com.siremo.flare com.apple.developer.applesignin = [Default] The embedded provisioning profile contains the same application identifier and Sign in with Apple entitlement. The issue reproduces with multiple Apple ID accounts and multiple physical devices. Flare is our second app and newer App ID on this Apple Developer team. Our existing app, com.siremo.aily, successfully completes Sign in with Apple using: the same Apple Developer team the same physical device the same Apple ID an equivalent native Sign in with Apple implementation an equivalent entitlement and provisioning configuration Only the newer App ID, com.siremo.flare, fails with AKAuthenticationError -7003 and AuthorizationError 1001. We reproduced the same failure using Apple’s native SwiftUI SignInWithAppleButton. This rules out our custom ASAuthorizationController delegate, controller retention, presentation-anchor implementation, and custom button implementation. Our diagnostic logging confirms that the failure occurs before the Apple authorization callback succeeds and before an identity token is issued. Firebase Authentication and our backend are downstream of this callback and are therefore not involved in the failure. The combination of: AKAuthenticationError -7003 AKClientBundleID=com.siremo.flare AuthorizationError 1001 without a user cancellation the “Sign Up Not Completed” system message an existing App ID on the same team working correctly only the second and newer App ID failing the failure reproducing with Apple’s native SignInWithAppleButton appears similar to other reports where existing App IDs continue to work while newly registered App IDs fail, despite having valid Sign in with Apple capabilities, entitlements, and provisioning profiles. Could an Apple engineer please compare the server-side Sign in with Apple registration state of: Working: JYGN9K53XA.com.siremo.aily Failing: JYGN9K53XA.com.siremo.flare and verify whether the newer App ID was correctly registered and propagated in the Sign in with Apple backend? If the registration is incomplete, stuck, or inconsistent, could it be repaired or re-provisioned on Apple’s side? We can provide reproduction timestamps, Archive entitlement dumps, provisioning profile details, screenshots, and additional diagnostic logs if needed. Thank you.
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714
Activity
Jul ’26
Sign in with Apple always fails with "The user canceled the authorization attempt" despite correct entitlement configuration
Hi all, I tried to implement Apple Login in my Expo App for iOS (as I also want to use Google login and Apple makes Apple login mandatory in this case). But I always get an error when I try to sign in. Problem Sign in with Apple never completes. The system sheet appears, the user taps "Continue", then the sheet shows "Sign up not completed" and the API returns: ASAuthorizationError with message "The user canceled the authorization attempt" (no error code is provided; the error object is otherwise empty) This happens on every attempt, with no user cancellation involved. What I have already verified App ID capability: APPLE_ID_AUTH is enabled with setting APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT (verified via App Store Connect API and visible as enabled in the Developer Portal UI). Provisioning profile: freshly generated AFTER enabling the capability. Decoded profile contains: com.apple.developer.applesigninDefault Signed binary: I downloaded the built IPA and inspected it. codesign -d --entitlements shows: com.apple.developer.applesignin = ["Default"] The embedded.mobileprovision inside the IPA is the newly generated one. No app extensions: the IPA contains no PlugIns directory, so there is no bundled extension missing the entitlement. Not account-specific: reproduced with two different Apple IDs (both with two-factor authentication enabled). Not bundle-ID or distribution-specific: reproduced with both com.enplace.app.dev (Ad Hoc) and com.enplace.recipes (App Store build distributed via TestFlight). No stale authorization: Settings > Apple Account > Sign in with Apple lists no entry for this app. Agreements: "Free Apps" agreement is active. Expected signInAsync() returns a credential with an identityToken. Actual Promise rejects with "The user canceled the authorization attempt" without any user cancellation, on every attempt, on all tested configurations. Environment Device: iPhone SE (Touch ID), iOS 26.5.2 Framework: React Native / Expo SDK 56 with expo-apple-authentication (wraps ASAuthorizationController; no custom native code involved) The app bundles no app extensions Capability was enabled on 2026-07-28; still failing on 2026-07-29 Has anyone found the actual cause for this? Several older threads describe the same symptom, but none of them ends with a resolution.
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529
Activity
Jul ’26
Sign in with Apple fails with AKAuthenticationError -7003 for our client ID — reproduced by App Review
Our app can no longer complete native Sign in with Apple: the system sheet appears, the user authenticates (Face ID / password succeeds), and the sheet then fails before any credential is returned to the app. Console shows AKAuthenticationError -7003 from the AppleAccount/AuthorizationServices stack. Details: App: "Antes y Después: Fotos" — bundle ID com.jpbaldi.antesydespues, live on the App Store Team ID: PZDWZHXF9V (individual membership) Implementation: ASAuthorizationController (via expo-apple-authentication), scopes full name + email; the identityToken is exchanged with our backend (Supabase). The failure happens inside the native sheet, before any token is issued. Reproducible across devices, networks and Apple IDs — and App Review reproduced it too: our build was rejected under 2.1(a) because the reviewer hit the same failure. It does not look device- or account-specific. What we've already tried, with no change: Removed and re-added the Sign in with Apple capability on the App ID in Certificates, Identifiers & Profiles, regenerated provisioning profiles, rebuilt and resubmitted. Verified com.apple.developer.applesignin (Default) is present in the shipped binary's entitlements. Fresh devices, different Apple IDs, different networks. As a workaround we shipped v1.0 with Sign in with Apple disabled (email/password only), so guideline 4.8 doesn't apply — but we want to restore it. Since -7003 appears to be returned server-side for our client ID rather than by anything in the app, is there any account-side registration state for the App ID that can be checked or reset? Has anyone resolved this exact error without creating a new App ID (not viable for a shipped app)? Feedback Assistant: FB23890204 (sysdiagnose + screen recording attached) Developer Support case ref: 102944296016
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949
Activity
Jul ’26
Sign in with Apple fails with "Sign-Up Not Completed" — reproduces for multiple independent Apple ID accounts, blocking App Store submission
App: Subio - Quản lý đăng ký Bundle ID: io.ausynclab.subio Team ID: DMB7A87LM9 App Store Connect App ID: 6785710632 SUMMARY Sign in with Apple in our app consistently fails during the account-creation flow with the system error "Sign-Up Not Completed" (shown by iOS's own native AuthenticationServices UI, before any of our app code runs). This has caused App Review to reject our app 5+ times over the past week (builds 16, 17, 19, 20, 21, 22), each citing Guideline 2.1(a) with this exact error. KEY EVIDENCE THIS IS SERVER-SIDE, NOT APP-SIDE The failure reproduces for TWO COMPLETELY INDEPENDENT Apple ID accounts: Our own developer test account (used repeatedly since build 16) Apple App Review's own test account/device (different devices each time: iPad Air 11" M3, iPad Air 11" M4, iPhone 17 Pro Max — running iPadOS 26.5.2 and iOS 27.0) Two unrelated accounts hitting the identical failure strongly suggests the issue is in our app's Sign-In-With-Apple server-side registration (tied to our Team ID/Bundle ID), not any individual user's account state. Our backend receives ZERO HTTP requests at the moment of failure, confirmed via server-side logging. This proves the failure occurs entirely within iOS's native account-creation sheet, before our JavaScript code (or the identityToken) is ever produced. TROUBLESHOOTING ALREADY COMPLETED (to save engineering time) We have verified all of the following are correctly configured, and the issue persists regardless: Bundle ID capability: APPLE_ID_AUTH is enabled with APPLE_ID_AUTH_APP_CONSENT = PRIMARY_APP_CONSENT (confirmed via App Store Connect API) Provisioning profile: App Store distribution type, contains com.apple.developer.applesignin entitlement (Default), correct Team ID Signing certificate: valid iOS Distribution cert, serial number matches the certificate linked to the provisioning profile in App Store Connect Entitlements embedded in the actual signed, submitted binary (extracted directly from the .ipa and inspected with codesign -d --entitlements) match expectations exactly Tried requesting full scopes (FULL_NAME + EMAIL), reduced scopes (FULL_NAME only), and zero scopes at all (requestedScopes: []) — the failure is identical in all three configurations Added a guard to prevent concurrent/duplicate calls to signInAsync() (in case of rapid double-taps) — failure persists Confirmed the failure occurs both when the button is presented inside a React Native Modal and when presented on a plain (non-modal) screen — ruling out a presentation-context conflict WHAT WE'D LIKE APPLE'S HELP WITH Please check, on your side, whether there is a stuck, incomplete, or corrupted Sign-In-With-Apple account-linking record associated with Bundle ID io.ausynclab.subio / Team ID DMB7A87LM9 that could be causing account-creation requests to fail at the server level. We are happy to provide additional logs, device details, or a screen recording if useful. We would greatly appreciate guidance, as this is blocking our very first App Store submission and we've been unable to identify anything further to fix from the client side. Thank you for your time.
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825
Activity
Jul ’26
Sign in with Apple fails "Sign up not completed" for all users — server-side App ID registration suspected (FB23839922)
Sign in with Apple consistently fails with the sheet error "Sign up not completed" for every user and device we have tested. The authorization sheet presents correctly (name/email choices are shown); the failure happens on completion, so no credential is returned to the app. We have eliminated all client-side and account-side causes and believe this is a server-side registration issue with our App ID, matching previously reported cases that were ultimately fixed on Apple's side (forums threads 716252, 122458, 750633). App details: Team ID: Q7BH7CYU67 Client ID (Bundle ID): com.hohomom.baby (App ID resource id RN35DS29UD) Native flow: ASAuthorizationController identity token verified via Firebase signInWithCredential; audience = the bundle ID (no web Services ID involved) Distribution: TestFlight (external), build 1.0 (1784386654) Feedback Assistant report (with sysdiagnose + akd log): FB23839922 Developer Support case: 102946147992 What we verified (all pass): Delivered IPA binary entitlements: com.apple.developer.applesignin = [Default] (via codesign -d --entitlements). Embedded provisioning profile carries the same entitlement (via security cms -D). Signed with a fresh App Store profile created after a capability reset. Developer portal: App ID has APPLE_ID_AUTH enabled as primary (APPLE_ID_AUTH_APP_CONSENT: PRIMARY_APP_CONSENT). We also disabled/re-enabled the capability and rebuilt — no change. Every embedded target now has the entitlement too — we found and fixed a bundled Controls app-extension (com.hohomom.baby.Controls) that was missing the Sign in with Apple entitlement, added it, rebuilt and re-uploaded. Still fails. App Store Connect: no pending agreements. Apple System Status: Sign in with Apple operational at test time. The tester's Apple ID and device are fine: Sign in with Apple works in third-party apps from other teams on the same device. Device-side: rebooted the iPhone and retried on both Wi-Fi and LTE — same failure. Device log evidence (log collect during a failed attempt): at the moment of the attempt, a freshly spawned akd repeatedly fails to fetch the GrandSlam configuration: akd [com.apple.authkit:core] Bag fetch failed! Error Domain=NSURLErrorDomain Code=-1008 URL: https://gsa.apple.com/grandslam/GsService2/lookup/v2 (x4 consecutive) Could an Apple engineer please check the server-side Sign in with Apple registration state for Team Q7BH7CYU67 / com.hohomom.baby and repair or re-provision it? Full details, the affected Apple ID email, and a sysdiagnose are in FB23839922. This is currently blocking our App Store submission (guideline 4.8). Thank you.
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746
Activity
Jul ’26
Sign Up Not Completed" for every new App ID on our team; older App ID works — FB23726069
Native Sign in with Apple fails with "Sign Up Not Completed" inside the AuthenticationServices sheet for every NEWLY registered App ID on our team (V4DCPCSM54) — including a clean-room probe App ID created via the ASC API with the capability enabled at creation — while an App ID registered in 2025 on the same team works. Entitlements, profiles, and capability config are all verified correct; capability toggle and fresh builds change nothing. This matches the server-side registration issue described in thread 790827. Filed as FB[23726069] with full details. Would appreciate DTS taking a look — this is currently blocking our App Store review (rejected 2.1(a)).
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501
Activity
Jul ’26
Sign in with Apple fails with AuthorizationError 1000 on a brand-new SIWA setup (TestFlight)
Hi all, I just enabled Sign in with Apple for my app for the first time. The app is built with FlutterFlow using its native Authenticate with Apple action. When I tap Sign in with Apple, nothing happens: the Apple authorization sheet never appears. To investigate further, I created a custom action that directly calls: SignInWithApple.getAppleIDCredential(...) and catches any exception. It consistently returns: SignInWithAppleAuthorizationException( AuthorizationErrorCode.unknown, The operation couldn't be completed. (Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1000) ) The app is distributed through TestFlight and the issue occurs on a real device. I'm wondering whether anyone has experienced the same behavior after enabling Sign in with Apple on a new App ID. If so: Did the issue resolve itself after some time? Was there any Apple-side propagation delay involved? Or was there an additional FlutterFlow or Apple Developer configuration that I might be missing? What I've already verified ✅ Sign in with Apple capability is enabled on the App ID. ✅ Distribution certificate is valid. ✅ Provisioning profile was regenerated after enabling the capability and lists Sign in with Apple under Enabled Capabilities. ✅ Firebase Authentication has the Apple provider enabled. ✅ Google Sign-In works correctly in the same TestFlight build. ✅ Tested only on a physical device via TestFlight. ✅ Rebuilt and redeployed the app from FlutterFlow after every configuration change. ✅ Disabled Firebase App Check enforcement for Authentication as a test (no change). Any suggestions or similar experiences would be greatly appreciated.
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241
Activity
Jul ’26
Sign in with Apple fails immediately with ASAuthorizationError.unknown (1000) — new team, capability enabled but never activates
On a physical device, the native Sign in with Apple sheet fails INSTANTLY with ASAuthorizationError.unknown (code 1000) — before any Apple account UI appears. It fails for every Apple ID we try. The app shows "Sign Up Not Completed". App ID: brp.sohsostory.app · Team: JZZUYHU3UU (a newly enrolled account) Already verified (config looks fully correct): "Sign in with Apple" capability is ENABLED on the App ID (Primary App consent), confirmed in both the Developer portal and via the App Store Connect API. The active distribution provisioning profile includes com.apple.developer.applesignin, and the built binary carries the entitlement. Program License Agreement is accepted. The SAME client code + backend works on a DIFFERENT (older) team's app, so this looks specific to this App ID / team — as if a server-side activation for a new team never completed. Questions: For a newly enrolled team, is there a known activation delay before Sign in with Apple starts working, and how long? Is there any additional step required to "activate" the capability beyond enabling it on the App ID and regenerating the profile? Has anyone resolved ASAuthorizationError.unknown that persisted for days on a new team? Environment: iOS (physical device), React Native / Expo, backend uses Apple as an OpenID provider (Supabase Auth).
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239
Activity
Jul ’26
Sign in with Apple – “Sign Up Not Completed” and “Invalid client” despite correct configuration
I’m experiencing the same “Sign Up Not Completed” issue with native Sign in with Apple. The authorization logs report “No applications were found with the provided Client ID” and “Invalid client”, although the App ID capability, provisioning profile, and signed application entitlement appear to be configured correctly. I submitted the requested information and sysdiagnose through Feedback Assistant. Feedback ID: FB23819378
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232
Activity
Jul ’26