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Request Help for iCloud Activation Lock – iPhone 16 Pro
Hello, I need help with iCloud Activation Lock on my device. Device: iPhone 16 Pro 256GB Serial Number: HCJD73C0MJ IMEI: 350766435041555 / 350766435124831 I cannot access the original Apple ID, so the device is stuck on Activation Lock. I am the legitimate owner and I have proof of purchase and ID for verification. Please advise on the proper steps to resolve this issue. Thank you.
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Apple Support Not Responding
Hello. I just got my developer account and my legal entity on my account has a mistake. My last name is spelled wrong. I have sent 3 emails to support about this and for the past week i have zero response to this issue. Can someone advise me on this? The ability to reach anybody from support is ridiculous for something that we can access only after payment especially. I even called apple business program with this and person on the phone said they will try to take to the supervisor but its not their department which i of course know but it was worth a shot to call. What more can i do? I didnt make a mistake when creating my account it was the system that didn’t recognize the letter. Such a stupid and frustrating issue and no response from apple, nada. how long am i suppose to wait?
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Recent changes to the App Store Connect API has broken the ability to set the IN_APP_PASS_PROVISIONING capability type
We have been using this API call to set the In-App Provisioning capability for 2+ years and it just recently started returning errors. To set the In-App Provisioning capability we had been using the App Store Connect API directly: curl https://api.appstoreconnect.apple.com/v1/bundleIdCapabilities -X POST --header Authorization: Bearer #{appleApiToken} --header Content-Type: application/json -d '{data: {type: bundleIdCapabilities, attributes: {capabilityType: IN_APP_PASS_PROVISIONING}, relationships: {bundleId: {data: {id: #{appStoreBundleIdentifier}, type: bundleIds}}}}}' The IN_APP_PASS_PROVISIONING capability type is shown, by getting the bundle ID capabilities, when In-App Provisioning is set on a bundle ID: curl https://api.appstoreconnect.apple.com/v1/bundleIds/#{appStoreBundleIdentifier}/bundleIdCapabilities --header Authorization: Bearer #{appleApiToken} After manually setting the In-App Provisioning capability via the Apple Developer portal you will see the new capabilityType: { type : bundl
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Reply to DTLS Handshake Fails When App Is in Background – Is This an iOS Limitation?
Sorry I mised your earlier response. It’s better to reply as a reply, rather than in the comments; see Quinn’s Top Ten DevForums Tips for this and other titbits. This suggests that while UDP packets reach the device, delivery to the process is suspended in background, which explains why the DTLS handshake cannot progress. Indeed. This is pretty fundamental to how iOS works. If your app moves to the background, iOS suspends it. It then can’t do anything until it gets resumed. It’ll be resumed when your app moves to the foreground. It can also be resumed in the background under specific criteria. However, traffic on a UDP socket is not one of those criteria. I talk more about this in iOS Background Execution Limits. Traditionally, VoIP apps use two different techniques for these two scenarios: For ring indication, they use one of the technologies that Kevin described above (VoIP push or Local push connectivity). For the actual conversation, they prevent the app from suspending by virtue of their active audio se
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DTLS Handshake Fails When App Is in Background – Is This an iOS Limitation?
Hello, We are facing an issue with performing a DTLS handshake when our iOS application is in the background. Our app (Vocera Collaboration Suite – VCS) uses secure DTLS-encrypted communication for incoming VoIP calls. Problem Summary: When the app is in the background and a VoIP PushKit notification arrives, we attempt to establish a DTLS handshake over our existing socket. However, the handshake consistently fails unless the app is already in the foreground. Once the app is foregrounded, the same DTLS handshake logic succeeds immediately. Key Questions: Is performing a DTLS handshake while the app is in the background technically supported by iOS? Or is this an OS-level limitation by design? If not supported, what is the Apple-recommended alternative to establish secure DTLS communication for VoIP flows without bringing the app to the foreground? Any guidance or clarification from Apple engineers or anyone who has solved a similar problem would be greatly appreciated. Thank you.
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StoreKit v2: autoRenewStatus returns 0 right after purchase on iOS 26.1
Hi everyone, I’m implementing subscriptions using StoreKit v2, and I’ve noticed a behavior change starting with iOS 26.1. I’d like to ask if anyone else has experienced the same issue. ■ Issue Immediately after purchasing a new subscription, the value of auto_renew_status (or autoRenewStatus) returned in the receipt is 0 (auto-renew OFF). This issue occurs on iOS 26.1. On iOS 26.0 and earlier, the same parameter returned 1 (auto-renew ON) right after purchase. Sometimes, after executing a “restore” operation, the value changes to 1 later. Since we’ve been using this parameter to determine whether a user’s subscription is active or not, the current behavior is causing some difficulties on our end. ■ Questions Has anyone else observed this issue (where autoRenewStatus is 0 immediately after purchase on iOS 26.1 or later)? How are you handling or working around this behavior in your implementation? If autoRenewStatus is unreliable, we’re considering determining the subscription state based on receipt fields inst
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App waiting for review since February 3 - no updates from App Review
Hello everyone, My app (App ID: 6758463939) has been waiting for review since February 3 and the status has not changed since then. All issues from the previous rejection were fixed: App name corrected and now matches after installation Demo account with full access provided All requested changes completed I also contacted App Review through Resolution Center and opened a support case, but have not received any response yet. I just want to confirm that everything is normal and that the app is still in the review queue. Has anyone experienced similar delays recently with first submissions? If there is any additional step I should take or another place to contact Apple, please let me know. Thank you.
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App Review very slow, issues at Apple?
I keep submitting versions of my app, but days go by without review, and I am forced to resubmit (development does not stop obviously). It has now been 8 days since I have been trying to submit 1.1, with no success. Previously review happened within 12-24 hours. What happened? This is a key time in my development, as the first update has many improvements, and I have fresh installs that I don't want to disappoint. Please help me out. App ID: 6758430790
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Reply to OnDemand VPN connection stuck in NO INTERNET
OK. In that case I don’t see any way to make this work )-: When you set an on-demand rule, connections that match that rule are held until the demand is satisfied. This makes sense when you think about the intended use case for on-demand rules, namely, a split VPN. Typically this pans out as follows: There’s a site that’s only available on the organisation’s intranet. The device manager deploys an on-demand VPN configuration to access that intranet. The user runs an app that connects to that site. The system treats that as demand and starts the VPN connection. And holds the app’s connection until the VPN connection is established. Once that’s done, it releases the app’s connection, which then connects to the site over the VPN. This yields an obvious chicken’n’problem when the VPN provider relies on a connection that also matches the on-demand rule. The system can avoid this problems if the provider does it directly, from within its own process. This is the same sort of logic that NECP uses to avoid VPN loops.
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Reply to URL Filter Network Extension
[quote='876592022, Pushpak-Ambadkar123, /thread/815498?answerId=876592022#876592022, /profile/Pushpak-Ambadkar123'] how we can achieve same in case of NEURLFilterManager [/quote] This is just a special case of my previous answer: There are no configuration options like this with URL filter. If you’d like to see us add something for this, you should file an enhancement request explaining your requirements. Oh, one further point here. With URL filter it’s possible for third-party apps to opt in to filtering via the NEURLFilter type. What they do in the .deny case is up to them. You could imagine an extension to that API that returns the reason for the denial — so they could add that to their own custom UI — but that does present some privacy concerns. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = eskimo + 1 + @ + apple.com
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Possible 26.2 memory leak regression in Network, when multiple NEXT active
Hi, After the release of macOS Tahoe 26.2. We are seeing memory leaks if our Network Protection Extension is used alongside the Apple Built In Firewall, a second Security Solution that does Network Protection and a VPN. Our NEXT, socketfilterfw and the other security solution consume instead of a few MB of Memory now multiple Gigabytes of Memory. This issue started with the public release of macOS Tahoe 26.2, this issue was not present in earlier versions of macOS and the same set of Software. Just testing our solution by itself will not show this behavior. I unfortunately can't try to reproduce the issue on my test device that runs the latest 26.3 beta as I do not have the third party software installed there and I can't get it. Our Network extension implements depending on the license and enabled features: NEFilterDataProvider NEDNSProxyProvider NETransparentProxyProvider For all man in the middle Use Cases we are using Network Framework, to communicate with the peers. And leaks suggest that the th
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Reply to Possible 26.2 memory leak regression in Network, when multiple NEXT active
[quote='876583022, TChrist, /thread/813973?answerId=876583022#876583022, /profile/TChrist'] the Memory utilization increased again. [/quote] Bummer. But my previous advice still holds: If you continue to have problems with this on 26.4b1, it’s best to file a new bug with the details. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = eskimo + 1 + @ + apple.com
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