itunes connect shows a blank screen after I login and redirect me to an url https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/ra/ng/
What can I do now?
Thanks
itunes connect shows a blank screen after I login and redirect me to an url https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/ra/ng/
What can I do now?
Thanks
I am having the same issue. Any guidance would be greatly appreciated.
Apple's System Status says that iTunes Connect is working correctly, but this is clearly wrong:
Same here
Hold down on the option key, then reload that page in Safari (Mac).
>>>Hold down on the option key, then reload that page in Safari (Mac).
Doesn't work on my MBP Safari...😟
Same problem with me and Option+reload does not work for me either.
doesnt work
Same here in New Zealand
Same here in Oz
Same here in Mexico
I received a response from tech support that says they are aware of it and working on it....
I understand you are experiencing downtime with iTunes Connect. You’re probably eager to have access, and I would be happy to give you more information.
We are aware that this is an issue and engineers are currently working on fixing this for all developers.
Thank you for cooperation, as it should be running in the near future.
Seems to be fixed for me now. Hopefully it keeps working.
Still not working for me here in the US. Even after hard refresh and cache clearing...
Been experiencing this for the last 24 hours. Apple says they are working on it. Frustrating as I would think there would be waaaaaay more complaints if it was widespread. Sadly, I'm thinking this is only occurring to a small group which means low priority 😟
The backend has always had these issues. If they were going to fix it, I'd like to think it would have occured by now. Perhaps it's some weird flaw on the backend that the contractor isn't capable of fixing.
Same issue here in Australia. The blank page has three javascript errors referencing the vendor.js file so I guess that it probably causing any javascript on the page to fail to load correctly and leaving us with a white page.
Very bad form that Apple hasn't addresses this yet.
Having the same issue (in NZ), with both my accounts, for over 24 hours now!
BTW, the iTunes Connect iPhone app is working fine for me - but tI neeeed the website
I received several emails from support saying there is no problem....
Same issue here in New Zealand, for more than 24 hours. Failed in several browsers, on mac, PC and iPad
Support tells me there is no known problem
East coast US here, unable to access iTunes Connect for over 24 hours. Tried Safari, Chrome, Firefox, clearing cache, reload-with-alt. Nothing works. Just the gray screen.
[workaround] I used VPN to UK and iTC worked fine. Finally submitted for review!
Treid the VPN to several locations (from AUS) and no fix :-(
Still showing the JS errors in vendor.js and page-wrapper_cntrl.js
Found an bug in my app and needed to reject binary, luckily managed to do that via the iPad iTC app. Now just waiting .... waiting.... to submit new version. There goes another week of waiting :-)
Just tried the vpn again and failed (on iPad). Looks like being logged in made that happen. Opened new 'private' window and was forced to log in again. This time iTC worked fine (while using VPN to UK)
CONFIRMED! Working.
Thanks Chris, VPN to UK and used the Private window to login success.
Same issue here in Canada. Hope they fix this soon.