new builds not show in app store connect

App Store Distribution & Marketing App Review
fromjun OP
Created Jun ’19
Replies 149
Boosts 8
Views 166k
Participants 144

i had upload new build(version 6.8.9) with application loader about 20 hours ago, and loader show success, but the new build 6.9.9 not show in app store connect activity list.

when i reupload the version, loader show ERROR ITMS-90189, same build string build exist.

how to fix this suitation? is there some bugs in app store connect?

Replies  149
Boosts  8
Views  166k
Participants  144
david pears OP
Jun ’20
This is happening to me/us to:

1) Upload from Transporter
2) Confirmation of upload success
3) Nothing appearing in AppStoreConnect 'Build' section

Do we resubmit or just wait??


[Also an Expo app]
RobDaytona OP
Jun ’20
Same here.. about to contact the dev support.. :(
yotay OP
Jun ’20
I can also confirm that the app is not showing up on app store connect page after successfully uploading to the app store connect. This major bug is costing our companies apple dev team more time and money, why is it always Apple? In a perfect world we'd have Apples marketing with Googles programming 2 *thumbs up*. Weird how the build shows up in the version history though. Sad day in apple land
h4h13 OP
Jun ’20
Does anyone got problem solved please update!
BennyB0o OP
Jul ’20
SOLUTION:

So if you aren't seeing the build in the App Store Connect and you have uploaded it with no problems. It might not be visible but there might actually be a problem that the Transporter was not showing you. If you check your email that you have connected with your Developer account, you will see a email from apple saying if the build was uploaded or what the problem actually is.

Steps to fix:

  • Change the version of your app so you can upload it again

  • Upload using the Transporter (or preferred upload application)

  • Check email from App Store Connect

  • Fix problem that the email has addressed

  • Your all set, just re-upload by changing the version again and you should be good :D

Good luck
~Ben
Tobiaswk OP
Jul ’20
Same issue; none of my builds show up under Builds on App Store Connect. I get an email stating processing of my uploaded app has finished and is ready for submitting to the App Store. It has been like this for over a week now.

Emailed Apple support and got a generic reply stating I needed to clarify my problem... although I did that in my first email.
Tobiaswk OP
Jul ’20
Just an update;
By adding the following to my apps entitlements plist I can now submit builds to App Store Connect;
Code Block 
<key>beta-reports-active</key>
<true/>
Ruthywitty OP
Jul ’20
Have you tried logging out of your developer account and logging back in? It works.
MoinAshraf OP
Jul ’20
I am also getting the same issue I uploaded the app twice but not coming in build section Any solution??
invicktus OP
Jul ’20
I was having the same issue and got it fixed. Similar to @Ruthwitty was saying. Apple support told me to clear out my cookies and cache on my browser-> relogin to App Store connect then the latest build should be in the app store. Hope this helps anyone.
Bleu_Ches OP
Jul ’20
I was worried about the same thing, and although this question is old, I feel it's worth saying that I fixed the issue by simply signing out of my developer profile, then signing back in.
ArtSun OP
Aug ’20
I found the email telling me there're two issues. Fix them and upload again, the build will be seen and is in 'Processing'.
BorysT OP
Sep ’20
What I tried so far:
Log out/ Log in in appstore connect. Tried checking in the different browser.
Removed and added developer account in Xcode.
Restarted Mac.
Tried 3 different builds for one app, and one build for another app.

None of the above has resolved an issue of the new build not appearing in Activity tab.
ltsmooth OP
Sep ’20
I have not received an email. It's been over an hour.
mail__appifytech OP
Sep ’20
Unable to see the uploaded build in Activity tab. There isn't any email from Apple yet. It's been two hours now. I have to add newly uploaded build for review ASAP but it's not showing there. It's getting frustrated.

There's one thing that worth mentioning here is that, when I am trying to upload same build again I am getting duplicate build error. That's strange and weird.
mobaltazar OP
Sep ’20
I am also encountering the same problem. I uploaded a build via Transporter app. I did not receive any email from Apple nor the build showing on AppStoreConnect. This is strange.
kachi OP
Sep ’20
Something is definitely up right now. Running into the same exact issue. Builds aren't appearing in Testflight or under the Activity tab after successful upload through XCode
fabien79 OP
Sep ’20
Same for me here.
Upload via XCode, but impossible to show it on Apple Connect.
Try to logout/login, nothing new. Try on an other browser, same problem.
Amirali-Askari OP
Sep ’20
Same for me here.
I have tried uploading it again with a new build id. Same problem
vaugham OP
Sep ’20
I am having the same issues.

  1. XCode upload validation successful. (no errors)

  2. XCode upload distribution successful. (no errors)

  3. I see my build on App Store Connect's 'Activity' view (processing).

  4. After a few seconds the build in the 'Activity' view disappears.

  5. I receive no e-mails.

  6. Upon uploading the same build via XCode validation / distribution - I get a duplicate build error.

  7. Upload with new build number, same problem.

May not be related, but things that changed for us recently (past 1 day):

  • Upgraded to XCode 12.

  • Accepted new App Store connect agreements.

  • Updated TestFlight beta information.

Most likely on Apple's side.
YuChaoHsu OP
Sep ’20
Same issue here.
I have update to XCode 12 yesterday, and today the issue occur.
The uploaded build occurs on App Store Connect's 'Activity' view (with 'processing').
But after few minutes the build is gone and just remain previous build I upload yesterday.
No email received also.
Wait Apple give more information.
ChangLiuDigital OP
Sep ’20
Seems like something is wrong today? I had no problem uploading new build yesterday, but I'm having the same issue as everybody else right now.
it4e OP
Sep ’20
Same issue here. I've tried logging out of xCode as well, but now I am not able to login again at all.
vinguyen231 OP
Sep ’20
I have the same issue here too
pantao OP
Sep ’20
Me too. Transporter and Xcode were both tried.
I guess this issue was caused by Apple store connect's backend.
new builds not show in app store connect
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