Promo Codes not redeemable?!

App Store Distribution & Marketing General
_mkurz OP
Created Oct ’15
Replies 17
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Hi guys,


my App is currently in "Pending Developer Release" and i created about 10 Promo Codes.


I received complaints that these Codes are not redeemable, iTunes says "Error connecting to Store".


This document: https://developer.apple.com/library/ios/documentation/LanguagesUtilities/Conceptual/iTunesConnect_Guide/Chapters/ProvidingPromoCodes.html

says: "Promo codes apply to a specific app version, so when users redeem promo codes for a version of an app that hasn’t been released yet, they download the prerelease version."


So i understand this right that i don't have to release the App for the Codes to be functional right? Can somebody tell me what could be wrong?



Thank you in advance

Replies  17
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