Apple ID username or password is "incorrect" while trying to install OS X 10.11

No fixes, but I got a similar problem. At first it let me log into my Apple ID, but iCloud Mail won't work for me and it keeps asking me for my password from time to time.

apple ID

then password for the mac

I am getting the same exact error. I was going to install from internet, but my machine wants to install Lion. Not sure what is going on.
.

Yeah i am having the same problem.

I can sign in alright on my iOS devices, but my Mac can't sign into icloud.

I have experience the following instances:

1) Installed 10.11 onto a machine, which didn't use my icloud account - I can't sign in (Don't have a screenshot for that)

2) Upgraded a machine that was using my icloud as my account and it seems to have signed in, but then whenever I need use an app relying on it I get the following message. (Screenshot 1)

and when I want to see my icloud account details I see this:

Hope this gets fixed soon.

(This post has images, but they do not always seem to load, I will check again in a little while)

(May have to use my TM backup for the time being)

**EDIT**

Just in case someone does not know what I am talking about, here is a link to the images.

For some reason, this forum, does not show them in the final version, but it does when I edit the post.

http://imgur.com/a/einpu

I am restoring from time machine right now because of this problem.

I do not know if this counts as a "fix" but it is a work around.

I did the following:

1) Change your current user account to have a password locally and unlink it from iCloud - so that all the non cloud data stays on your machine

2) Create a new account with an iCloud Password

3) Login to that and everything seems to work.

From this point in you can copy and move files as you see fit.

**The Joys of running beta's**

Same problem here. I just erased the disk and tried instaling from the recovery partition, and it prompts for my Apple ID & pw. Keeps telling me pw is wrong. I turned off two-factor auth thinking that was the problem, no luck. Changed pw 3 times already and each time the installer tells me pw is wrong!

Nevermind. My bad. Found the problem in the release notes. Can't reinstall from recovery. Should have read the intro and not skipped right to the sub sections.

You could try deleting all files from the following folder:

/Users/<YOUR HOME FOLDER>/Library/Application Support/iCloud/Accounts

Then reboot.

This fixed quite a few people's issues surrounding the iCloud preference pane problems with new passwords.

Thank you, this indeed did the trick

Hey, how do manage this, I'm booted with cmd + s but when I try to change the permission its failing ( Sudo chmod 777)

That's didn't work for me :( same Apple ID issue ! I'm stuck

Mine was stubborn, but this solution worked along with a couple of other steps.

1. Log out of iCloud.

2. Set up separate login when prompted to de-link your logins.

3. Delete the /Users/<YOUR HOME FOLDER>/Library/Application Support/iCloud/Accounts folder (The folder was empty, so I deleted the folder itself).

4. Empty Trash.

5. Shut down Mac (Shut Down not Restart).

6. Make a cup of tea.

7. Switch Mac back on.

8. Login to iCloud.

Some of those steps might not be necessary, but it worked.

Hi

I had this same problem and was unable to delete the /Users/<YOUR HOME FOLDER>/Library/Application Support/iCloud/Accounts folder, as I had already erased the hard drive. I could have restored from a Time Machine backup but didn't fancy waiting all that time to restore and erase again!

However, this seemed to work for me:

1. Shut down (not restart) the computer).
2. Hold down the shift key and switch back on (a safe mode I believe, took a while to load completely).
3. Try reinstalling OS X as if in Recovery Mode. Apple ID login worked first time.

Hope this helps! For info, I had erased the HD with the 3 factor authorisation (second from top security option).

Dog

Dogneal

Just spoke to apple support for hours to solve this, i promise this works if the problem is 2FA not being compatible with Yosemite (or older versions).

If it's telling you your password is incorrect even though you're sure it's correct, but your other devices are still offering you a login verification code, this is the solution!!

First, enter your password normally and wait for the 2FA code to show up on your other device. Then, enter your password again immediately followed by the code. For example, if your code was 123456, you would enter: yourPassword123456.

This worked for me! Hope it can help someone else too :)

There seems to be an issue with two-factor authentication. I had the same and fixed it this way:

1. Enter your Apple ID and password when logging in to the App Store.

2. It will tell you that you entered your login information incorrectly. Disregard that.

3. On one of your other, trusted devices, click on "Allow Login" and note the 6 digit code it gives you.

4. Now, try to login again but add the 6 digit code to the end of your password.

For example, if your password is pw123, and your 6 digit code is 987654, your new password should be: pw123987654

This did the trick for me and I hope it will work for you as well!

Here is the fix:

When the "invalid password" message is displayed, a 2 factor authentication code appears on another device. Enter the password again and APPEND the authentication code from the other device to the password. The install will continue.

Appending the code did not work for me.

I had the issue when trying to reinstall Mac OS on an old MackBook Pro (2017). I could install instead a later version of Mac OS than the one that it was shipped with (Maverick instead of Yosemite). You can do this as follows:

• connect to internet
• hold command+option+R during the reboot (following this gide: https://support.apple.com/en-us/HT204904)

Then choosing "Reinstall Mac OS" will offer a later version (perhaps the one that was last installed).
It did not ask for password at all.

Enter password again followed immediately by the verification code!

worked for me

Thanks -- very unexpected workaround, but this let me use the App Store while running macOS Yosemite. It was stuck in a loop telling me my password was incorrect but also popping up the two-factor authentication on my phone each time, but never letting me type the code in on macOS.

That's the solution. Thank you so much.

Not this one, the solution is at the second page.