Hi all,
We're running an external beta on testflight. We're having a lot of issues with users not being able to accept the invite. I've included screenshots that show what our users are experiencing. Any advice on how we can help them with this? We've already tried:
- Asking them to change clock on their phone from 12hr to 24hr (some threads said that helped)
- Removing them from testflight and re-adding their email address
Screenshots:
- "Couldn't accept the invite" and "Invite code has expired" http://i.imgur.com/3sfJaVg.png
- "The invitation has already been redeemed. Please request a new invite from the developer" http://i.imgur.com/LqmfAwO.jpg
I'm at my wits end 😢
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london_qa
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david95
Add a CommentI can't believe this is still an issue in 2021, Apple should just create a button that allows you to resend an invite!!!
Right now in 2022, there is a button to resend the invite. And for me and my tester, the invite is still not getting sent.