App Rejected Unable to Login into account for review

Hi,
My app rejected because apple sent message that they are unable to login into app with the login details provided.

I tested those details many times and able to login. I today recorded the video and sent it to review team of app and login success with login details (visible).

Any suggestion what to do? i submitted the app again.
They not mentioning the reason too.

My app has also been rejected for a similar reason:

The issue description states:

Issue Description

The app exhibited one or more bugs that would negatively impact App Store users.


Bug description: When attempting to Sign-in with Apple, your app loaded indefinitely.


Review device details:


- Device type: iPad Air (5th generation)

- OS version: iPadOS 18.1.1

I have tested the app using a freshly installed iPad simulator and found no issues with logging in. None of my testers have come across this problem so far. I am unsure how to proceed—it feels like something could be wrong with Apple's iPad testing devices or their network.

One thing that bothers me is that we do not control the Apple Sign-in process—it’s entirely managed by Apple’s UI and backend systems.

Hi everyone,

I encountered a similar issue and wanted to share my solution in case it helps anyone.

The problem was caused by Autofill behavior. When a user (or in my case, the Apple review team) used autofill to enter email/password fields, the UI would display the values correctly, but my controllers weren’t updating.

Since I’m using Flutter, I resolved this by wrapping my TextFormField widgets inside an AutofillGroup and adding autofillHints to the respective fields for email and password. This ensured that the values were properly registered, and it solved my issue.

Hope this helps!

same problem here

App Rejected Unable to Login into account for review
 
 
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