[Apple Watch] Unable to Check for Update - Not connected to the internet error

Hi. I am pairing my Apple Watch Series 5 to my iPhone running ios 14. The pairing is successful but unable to proceed with the set up because an update is needed to be downloaded first. I updated the os for watch but I keep on getting “Unable to Check for Update - Checking for a software update failed because you are not connected to the internet”. I am definitely connected to the internet.

Watch was reset to factory defaults and I am now pairing it as a new device but it fails due to the issue mentioned above.
Answered by heisenbert in 633607022
Hard resetting iPhone fixed this issue.

Steps are:
  1. Press Volume Up and let go.

  2. Press Volume Down and let go.

  3. Press and hold the side button.

Note: This does not wipe any data from your phone

Whilst not directly related to an Apple watch 5, my Apple watch series 3 had this same issue of the not connected to internet error. I tried all the things mentioned in this thread and others.

Here is what worked for me:

  1. On your iPhone go to settings>wifi and tap the "i" next to the wifi network you are connected to.
  2. Scroll down to DNS and change it to manual.
  3. Delete every server entry on the list.
  4. Add the servers "1.1.1.1", 1.0.0.1" "8.8.8.8" and "8.8.4.4". Then hit save.

Now try and pair your apple watch - it should work, mine went ahead and downloaded the 8.0.1 update for my Watch series 3.

Tried pretty much all suggestions on this thread. Nothing worked until I turned off cellular data on iphone. Just had wifi on. It worked!

Apple watch4 iPhone 8 iOS 15

I solved this issue by turning on automatic update on the watch settings/general/software update/ turn on automatic update ( on the watch not the phone) apple watch 3

Forget all the answers, all of them are wrong. The real solution is that your watch need 50% battery charge to continue. A real Apple failure to show this error instead of telling you that.

I tried everything with my series 4, ended up connection to my samsung hotspot wifi and download started perfect, i think my modem is only swt to 5gz and for some reason update only works with 2.4gh

There are a whole lot of things tried in this forum - I think this really has to do with a 2.4 GHz wifi signal. This appears to be the ONLY connection to the internet that "counts."

To resolve - I went into my router settings and switched OFF my 5 GHz signal (only leaving my 2.4 GHz signal active) - as soon as I did it started working (To force the connection to wifi I did disable my Cellular data.).

I think most other cases suggested were when people got lucky and happened to have been connected over 2.4 GHz (like leaving things connected overnight, etc.) There are certain cases where a dual band router will switch the signal you're on and sometimes you can just get lucky. I do have to admit when I was at work I did multiple hard resets, etc. but nothing worked until I purposefully connected over 2.4 GHz.

iPhone 11 - iOS 15.1 Apple watch series 3

I found an answer!!! On your watch watch go to settings, software update. Then open on your iPhone and it will find the download. Resetting phone and watch did nothing. Opening software update in watch first fixed the problem immediately…idk why. lol

I solved this by choosing manual set up, after trying all other mentioned fixes. I would suggest restarting both devices first. When you see pairing animation on watch, click on the little i then choose to pair manually. Do same on iPhone. This worked for me.

GUYS I FINALLY FIGURED IT OUT, if you can't pair your apple watch because of something along the line of not connected to internet, I figured out how to fix it! So basically, you want to make sure that the Watch app is allowed to use Wifi and Cellular. Go into settings, and then Cellular, then scroll down until you see the Watch app, then click into it and make it is selected as WLAN & Cellular Data, then go back to whichever way of pairing you like and BOOM, problem solved! (This comment was from someone on youtube, It worked for me and I’m sure It’ll work for you)

I've tried almost everything mentioned in this thread but no luck. I'm trying this with brand new Apple watch series 3 & iOS 15.1. I don't understand why it is so complicated. Even service center guys couldn't help. Very frustrating experience. Tried following things: Changed language & region, hard reset, reinstalling app, multiple device pairing, 2.4ghz internet, Any other trick make this ***** Box working.

Put your watch on the charger and try again.

Anyone still having an issue with this? Coz same. So frustrating.

I’ve finally fixed it by turn off cellular data permission to Watch app and turn it back to on. You can find it on setting > cellular > scroll down to find Watch app > slide off then slide on.

[SOLVED]

  1. Logout from your AppleID on your iPhone
  2. Go to Watch App on your iPhone
  3. Try now

WORKS for me

Hello my Apple Watch won’t work and it says connect to tha internet when I am

Logout from your AppleID on your iPhone Go to Watch App on your iPhone Try now WORKS for me

I had the exact same problem tried doing all of the resets on iPhone (13 pro) and my Apple Watch series 5 which still gave the same error. Paired the watch with a friends iPhone (11) which worked fine. Then I tried again on mine and it worked first time. Watch is now doing the update finally!!

I tried everything here for more than 2 days non works. only one solution works someone mintioned to change the region to Canada on the phone and the watch it's work finally with that. woohoo thanks for him/her

Finally figured this out after trying everything!!! Hope this works for someone! How i finally got mine working after 3 hours of trying everything, i disconnected my phone from internet i was using and connected to my partners hot spot both phone and watch are on charge not sure if it make a difference or not but its working now!

(incase anyone was wondering, i have iphone 12 and apple watch 3. just bought apple watch second hand from facebook market place)

GOOD LUCK

I could finally fix the issue by disabling wifi and checking for updates over LTE.

Once the update started downloading I could re-enable wifi and load the update over wifi.

I tried every single thing on this forum. Called apple support and even took it in to be serviced. The watch was a brick. I remembered that i had at one point enrolled in the apple beta years ago to get a new feature.

after unenrolling from this and syncing the watch it worked the first time. To test if this was the issue i enabled it again and tried and i ran in the same ****** issue. Unenrolled and bam it worked.

the apple beta causes this to happen for some watches it seems.

no where on my phone did it show i was in the beta I had to go to https://beta.apple.com/sp/betaprogram sign in and then click the unenroll link.

Amazing job apple. I had tried pairing with 5 different iphones on 3 different networks across 2 contents. Apple support was sure it was a router reboot that would do the trick lol.

Same issue here so what I did was and I hope this will also work for you:

  • Uninstall the Watch app then reinstall it again
  • Turn ON the Low Power Mode
  • Settings>Cellular>Turn OFF Wi-Fi Assist
  • Restart the iPhone
  • Try pairing it

EDIT: Also make sure your phone is running the latest ios

Ok I was just scrolling through this thread I don’t know how I did it honestly but I closed the app by accident as it was verifying looked up this website and as it was sitting on the charger next to me it turned off and started updating 🤞🏻 I’ll let you know the results

I tried literally everything and nothing worked. Then someone in this forum mentioned turning the cellular data off and leaving only the Wi-Fi connection. IT WORKED!

Make sure you are connected to a 2.4 GHz Wi-Fi and NOT 5 Ghz. As soon as I connected to 2.4 ghz, I pressed try again and immediately worked!

[Apple Watch] Unable to Check for Update - Not connected to the internet error
 
 
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