altool fails with "The auth server returned a bad status code"

Question

rowlands OP

Created May ’21

Replies 26

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Participants 22

Hi All, Trying to validate some altool credentials, produces this error message.

"Failed to get authorization for username '<username/>' and password with errors:( "Error Domain=NSCocoaErrorDomain Code=0 "Status code: 0" UserInfo={NSLocalizedDescription=Status code:0, NSLocalizedFailureReason=The auth server returned a bad status code.}")

This is returned when altool is called in the following way.

xcrun altool --notarization-history 0 -u <username/> -p <password/> --output-format xml

macOS 11.2.3 and Xcode 12.5

Things that have been tried already.

Making sure the Apple system status page shows no issues.
Different networks.
Checked to see if any agreements need to be "activated".
Recreated the app-specific password multiple times.

Any other suggestions?

@Quinn - Hi Quinn, it's Sam Rowlands (again) and this is with another App Wrapper customer experiencing this issue (so not me directly).

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Answer 1

DTS Engineer OP

Apple

Feb ’23

There was a glitch in the ~~matrix~~ notary service on Friday. It’s actually listed on our Developer > System Status page.

IMPORTANT This only affected folks using altool. If you’re still using altool, make a plan now to switch to notarytool. It’s better, stronger, and faster, and will continue working beyond the end of this year. For more information about this switch, see WWDC 2021 Session 10261 Faster and simpler notarization for Mac apps.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

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