Hi all I have MacBook Pro M1. Yesterday I upgraded my Mac with new macOS Monterey 12.0.1. Since that upgrade my Apple mouse sometimes stops scrolling. It happens when I leave Mac, it goes to sleep mode and when I come back and try to scroll it doesn't work To fix it I turn my mouse off and the turn on.
Who has the same problem let me know in comments please
Monterey 12.6 also does not resolve this issue for my 16" M1 Pro + MX Master 2S. Turning my mouse off and on again brings scrolling it back to life again.
Same problem in 12.6, help us!
I was having this issue with Logitech vertical mouse and brand new Mac Book Pro M1 and I hope I resolved it using this method: Options in Security & Privacy > Privacy > Accessibility - Grant Privilege to LogiOptions
This is still in issue in 12.6! I am experiencing this problem right now after a fresh boot. This happens randomly, and sometimes restarting fixes it. But that is kind of ridiculous when it is already a fresh start up.
I also have the same issue with 12.6. The problem went away for me after an upgrade but is now back agin.
I.ve been having this issue on and off for several months. I upgraded my system to os Monterey 12.4 several months ago aft the issue first presented itself then it has been fine until today. No scroll function unless I turn of the mouse and turn it back on then it only works for a few seconds and agin no scroll
Same issue. Super annoying!
MacOS 12.4 and upgraded to 12.6 - same problem. Mouse: Logitech M705 (via USB Dongle) and MX Master 2s (via BT), Logi Options Installed, Logi Options+ installed, also MX Master keyboard connected via BT.
Hello, I see that most of these posts are 11 months old, and even there is an accepted reply saying it's fixed with OS version 12.1. But I am running a MBP with an M1 Max on Monterey 12.6 and I STILL have this problem. Im using a Logitech MX master mouse 2. I'm connected via Bluetooth and I've noticed the scroll-wheel is disabled if either the Mac goes to sleep or if I move the mouse pointer from my MacBook screen to my iPad Pro screen. Either of those actions disables the scroll wheel and it does not return until I restart my machine. I've tried turning the mouse on and off, tried turning bluetooth on and off, and even forgetting and repairing the mouse. Nothing but a full restart gets the scroll function back. This is a major work flow interruption, is anyone able to point me to a fix? Or must I wait for an OS update? Thanks in advance for your help. Hope all are having a good day.
Same problem here with 12.1, 12.6 and now with Ventura.
Hi there,
You might have better luck asking this question over in Apple Support Communities run by Apple Support.
I have MacBook Pro 16 with Ventura 13.0. At times, my Logitech MX Master stops clicking and scrolling, which is annoying. Is there a real solution?
Hi there,
You might have better luck asking this question over in Apple Support Communities run by Apple Support.
Installing the newest Logitech Options Firmware and checking that the Logitech Options Daemon has Accessibility access at Security & Privacy > Privacy fixed the scrolling for me with my Logitech M585/M590 Bluetooth Mouse
Still having the same issue with Monterey 12.3 I have a Logitech MX Master 3. After the computer sleep, the scroll stops working.
My magic mouse not just stopped scrolling, but it also messed with the left and right clicks. It happened to clean magic mice that are supposed to be in good working condition. I have repeatedly turned my mouse off and on and it did not work. It got back to normal once, for a while, switching on the Bluetooth and restarting my Mac. The suggestion in this video - https://www.youtube.com/watch?v=a0fFJkAjY5s - to turn off "Score direction: Natural" resolved the left/right click issue. I'll update Ventura and see whether this brings a resolution.
upgrade software for your mouse , i had a scrolling problem on my logitech mouse and after an update everything works how it supposed to work
Same issue even on 13.2.1 on a 2017 Macbook Pro with a logitech mouse. Turn bluetooth on and off and it works, but only for a minute or so.....
Issue still exists in Ventura 13.3.1 (a) (22E772610a), MacBook Pro 2021 M1
Sometimes when Macbook goes to sleep , wakes unable to scroll mouse. Requires a restart to get it to work.
Hi at all !
If someone can explain to me that, because for me it's really a shame for Apple to do that.
I'm explain, I've an iMac Pro 2017 sold with Magic Mouse Mouse 2 (Intern program 1.9.2), I've also another Magic Mouse 1 more old maybe 2014 (intern program 3.0.6) and an iPhone 14 Pro Max with iOs 16.6.1 and guess what, It's impossible to my iPhone to show me in any case the Magic Mouse 2 in bluetooth settings or accessibility, I precise this mouse work well in all my others Mac. So I tried to connect with the Magic Mouse 1 the old one (was sure doesn't work) and guess what, it's showed in bluetooth settings and I can paired it perfectly with my iPhone, only thing the scroll touch (vertical / horizontal) doesn't work on iPhone.
What I don't understand it's how it can be possible than an old Magic Mouse 1 work in bluetooth on the last iPhone and not at all for Magic Mouse 2 connected to an iPhone, it's make me crazy, why ?! Please explain, thank's for read me. ;-)
Same on Macbook Pro M2, on Ventura 13.5.2, with Logitech MX Anywhere 3.
Same problem here - MBP M2 Pro, 13.0, Logitech MX Master 2S. It's happened multiple times, usually right when I've run out of memory and started using swap.
Seems it's still an issue. I have a Logitech M510 mouse. Running Sonoma 14.1, on my 2018 Intel Mac Mini. Been an issue for the past few versions. Every time, waking from sleep, have to switch off/on my mouse.
Seems like there are a lot of people having the same issue, across multiple Mac platforms.
I have the same problem using a SteelSeries mouse (Sensei Ten).
The problems happens if I use two profiles logged in at the same time.
To solve the problem, I need to Log Off the faulty account, then Log back in again and all is fine (no need to Restart).
Still, I agree with all of you: this shouldn’t happen.
My iMac running Monterey 12.7.9 the option for 'Scroll Direction: Natural' under the 'Point & Click' wasn't showing up in my settings menu.
THE SOLUTION: System Preference > 'Mouse' > 'Point & Click' > then plug the mouse into the back of the computer using a wire (like your charging your mouse) the option for 'Scroll Direction: Natural' will appear ***UNPLUG THE MOUSE & check the 'Scroll Direction: Natural' and the issue should be rectified! Hope this helps
