Outlook search not works in Monterey

I have a new MBP M1, with fresh Monterey. I moved my data with the assistant from the old MBP, I have all the letters in Outlook (v15.46), but search in Outlook not works, it gives a "No results found" message in all folders. Old methods for reindex Spotlight is not working (eg. add and remove Main Profile to Spotlight). How can I solve this problem? Thanks

Up vote post of moroczi Down vote post of moroczi
45k views
Posted by
moroczi
Reply

  • Same issue on Mac Book Pro 14 on Monterey. Outlook shows no search results. Tried following steps:

    Deleting/Adding exchange accountInstalling Outlook againAdding and removing Outlook Profile from Spotlight privacy tab per https://docs.microsoft.com/en-us/outlook/troubleshoot/outlook-for-mac/useful-tools
    —
    pepperwhite

  • Same issue here. I setup my new 16" MBP M1 Max using target mode a few weeks ago and it worked fine. Setup another user using the same method and his indexing didn't work. Had to set the machine up from scratch for it to start working properly. We both ran the update today and now we're getting "No results". I did all of the suggestions from Microsoft and none of them work.

    —
    MooseITGuy

  • Im on the latest 12.1 Monterey and the latest version of Outlook V 16.56 (21121100) and my search has stopped working also as well as my smart folder which is supposed to show my flagged emails but now shows "No results"

    —
    montythebrave

Replies

12.2 Monterey and 16.59 Outlook still has issue and search is not working

Posted by
ashoury
Post not yet marked as solved Up vote reply of ashoury Down vote reply of ashoury
Add a Comment

Running macOS 12.2.1 and Outlook 16.57 on M1 MacBook Air. Still can search or filter. Stopped working 6-8 months ago and this is really a severe hinderance.

FYI, running same releases on iMac and these functions work. (search and filter)

Posted by
Zamboni99
Up vote reply of Zamboni99 Down vote reply of Zamboni99

  • Why don't you try the 16.58 or now 16.59 versions of Outlook. I am fine with those.

    —
    SMR9999

  • Upgrading to 12.2.1 solved the problem for me. I'm running Outlook 16.58.

    —
    mtacb1
Add a Comment

SOLVED: I had the same issue as described here since the last update for Monterey. I upgraded to Monterey v 12.2.1 yesterday and everything works perfectly now. I can now Spotlight my inbox in Outlook for Mac.

Posted by
Esteban99
Up vote reply of Esteban99 Down vote reply of Esteban99

  • not for me. Monterey v. 12.2.1 and Outlook 16.58, search still not working.

    —
    jaewchoi
Add a Comment

12.2.1 Monterey and 16.60 Outlook, the search is still not working

Posted by
kszozda
Up vote reply of kszozda Down vote reply of kszozda
Add a Comment

I found this : https://forums.macrumors.com/threads/monterey-12-1-update-broke-my-outlook-365-search-function.2327507/page-18 It worked for me :)

Posted by
JP67
Up vote reply of JP67 Down vote reply of JP67

  • It also worked for me. After many days I can use old Outlook and ged rid of this new semi-outlook product :). Many thanks @JP67

    —
    Tomanimi

  • OMG!!! It is finally working!!! I am now back to Outlook! Thanks!

    —
    jaewchoi
Add a Comment

Was experiencing this too and almost pulled my hair out but just updated to Monterey 12.3 and this problem is fixed! Hopefully the same will be true for all of you.

Posted by
mjw2024
Up vote reply of mjw2024 Down vote reply of mjw2024

  • I'm required to use Outlook for work and have 10 years worth of e-mails archived locally. When I upgraded my laptop, I wasn't able to search messages for a month. This problem was destroying my workflow. The solution my JP67 worked perfectly. My device took about 4 hours to re-index....extremely happy.

    —
    CBUSohio
Add a Comment

If using Outlook 16, turn off "New Outlook". Restart Outlook. Do another Spotlight search and wait for it to finish indexing. Doesn't seem to index in "New Outlook" mode but it definitely starts again if you go back to (and stay back in) the old mode.

Posted by
KylieFrench
Up vote reply of KylieFrench Down vote reply of KylieFrench
Add a Comment

Oh my goodness! This has been a huge pain for us for over a month now. We have tried reindexing Spotlight, toggling to the "new" outlook, switching outlook over to offline and then back to online, deleting our 3 email accounts (2 POP & 1 Gmail) and then adding them back . . . seriously every single solution we have tried. But, NOW it is FINALLY working!

Outlook 365 version 16.61 (you might need to click "Advanced" and on Update Channel, select "Beta Channel")

MacOS Monterey 12.3.1

My Search and Unread Filters in Outlook are now FINALLY working!

Posted by
2022Iggy
Up vote reply of 2022Iggy Down vote reply of 2022Iggy
Add a Comment

OMG! Mine is working too @2022Iggy!

I followed your instructions and updated to Outlook for Mac 16.61 (through the Beta Channel) and I am on Monterey 12.3.1.

I executed these 3 commands to delete the spotlight index and recreate it, waited overnight, and bam it works now!

sudo mdutil -Ea

sudo mdutil -ai off

sudo mdutil -ai on

Posted by
C203498
Up vote reply of C203498 Down vote reply of C203498

  • Hi @2002Iggy, only needs to make update on Beta Channel and the execute this 3 commands?

    —
    Talves1983
Add a Comment

This looks like a Microsoft issue with the old user interface. If you switch to the "New Outlook", the search is working for me.

Maybe this is Microsofts way of pushing the new UI :-D

Posted by
flexier
Up vote reply of flexier Down vote reply of flexier
Add a Comment

I stumbled onto a workaround after months of frustration. I migrated from a 2017 MacBook pro to the new 14" version and could not search any of my emails sent or received prior to the migration. I tried everything in this thread and nothing worked. I found that if I selected a folder, then "select all", right-click, "follow up", "mark as complete", after a few minutes I could again search all of my emails. Not a tech-savvy solution, but it works.

Posted by
RoscoeC
Post not yet marked as solved Up vote reply of RoscoeC Down vote reply of RoscoeC

  • This works!!! Brilliant!!!!

    —
    Airbus_Guy

  • This worked perfectly - I only applied it to the inbox and once it had indexed the 2000 odd emails as marked as complete, the search function for all subfolders I'd set up on my Outlook including inbox, worked as per prior to the Outlook for Mac/Monterey upgrade.

    —
    zambo

  • This does not seem to have made smart searches work for me.

    I am using the legacy client because New Outlook is not (yet) available for Exchange.

    I am on Monterey 12.3.1 and I am still using workarounds like logging into email via browser.

    —
    mellower

Hi everyone

I was facing the same issues on my new macbook. However, I've managed to resolve the issue when I tried doing the following. Hope it works for the rest of you!

  1. Deleted app
  2. Reinstalled the app
  3. Selected the 'new outlook' by toggling the controls (appears on the top next to the search bar)

After it switched to the new outlook view, the search function works! Phew!

Good luck!

Posted by
LXP
Up vote reply of LXP Down vote reply of LXP
Add a Comment

I had the same issue after using migration assistant in moving my system from an iMac Pro to the Mac Studio. iOS is Monterey 12.4. Outlook is version 16.64. Nothing worked until I decided to wipe the Studio clean and start a fresh re-install. This time I did not use migration assistant during the setup process of the Studio. I got the iOS up and running and setup my Apple ID/iCloud account. Then once the system was installed, I ran migration assistant and transferred my user account over just like before. But this time the Outlook search is working. It's still indexing but I am getting results for more common search terms. Hope this may help someone else out with this frustrating problem.

Posted by
ajmarton
Up vote reply of ajmarton Down vote reply of ajmarton
Add a Comment