altool error: The request timed out. (-1001)

Hi there,

We are seeing intermittent time outs when uploading an ipa with altool. The app uploads correctly if we export manually via Xcode and it works 50% of the time via our CI build server, both on the same Mac mini.

This issue only appeared within the last 2 weeks or so and was happening on Xcode 12 too.

We are using this command:  

/usr/bin/xcrun altool --upload-app -f "build/APPNAME.ipa" -t ios -u "username"  -p "password"  --show-progress

We get the following failure:

Beginning delivery...
Analyzing package…
Requesting app information…
Requesting asset description upload id…
Sending analysis to the App Store…
Waiting for response…
*** Error: *** uploadSwinfoFile: Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo={_kCFStreamErrorCodeKey=-2102, NSUnderlyingError=0x7f8e84e33610 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "(null)" UserInfo={_kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4}}, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <8F04B1FB-7A44-4CB0-907A-35BF3E9A8D2D>.<1>, _NSURLErrorRelatedURLSessionTaskErrorKey=(
    "LocalDataTask <8F04B1FB-7A44-4CB0-907A-35BF3E9A8D2D>.<1>"
), NSLocalizedDescription=The request timed out., NSErrorFailingURLStringKey=https://contentdelivery.itunes.apple.com/MZContentDeliveryService/iris/provider/69a6de7a-e676-47e3-e053-5b8c7c11a4d1/v1/buildDeliveryFiles/ab3f84be-5758-4b1e-82b3-e05bd5984d23, NSErrorFailingURLKey=https://contentdelivery.itunes.apple.com/MZContentDeliveryService/iris/provider/69a6de7a-e676-47e3-e053-5b8c7c11a4d1/v1/buildDeliveryFiles/ab3f84be-5758-4b1e-82b3-e05bd5984d23, _kCFStreamErrorDomainKey=4}


*** Error: Error uploading 'build/APPNAME.ipa'.
*** Error: The request timed out. (-1001)

We cannot workout why we get this failure as it appears to be on the API contentdelivery.itunes.apple.com side.

Could anyone at Apple help shed some light on this please?

Versions:

altool version: 4.071.1221
Xcode Version 13.2.1 (13C100
macOS Big Sur 11.6.1 (20G224)```
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Posted by
rlbs
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I can confirm I am experiencing the same issue with exactly the same tool versions, just different mac version:

altool version: 4.071.1221
Xcode version: 13.2.1 (13C100)
macOS version: Monterey 12.1 (21C52)
Posted by
revoceci
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We are having the same issue since a couple weeks ago.

Posted by
RickyHe_Trovio
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A workaround that seems to be valid is to use the altool binary from another version of Xcode. I am using the one from Xcode 12.5.1, so far successfully. See: https://github.com/revolut-mobile/altool-binary

Posted by
revoceci
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  • This indeed solve the problem, just hope Apple would solve this properly.

    —
    RickyHe_Trovio

  • yep this appears to work, thanks for the suggestion. Hopefully Apple will fix this ASAP.

    —
    rlbs

  • This workaroud solved the problem but are there any solution on new xcode version? Are you planning to solve this in new Xcode version

    —
    karacago