Multiple of my apps got this message and two of them were taken down, why is this happening?
Hello,
We've identified a pattern of behavior associated with your Apple Developer Program account that is not consistent with the Developer Code of Conduct. Your action is required to address these serious issues:
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Your app has received numerous negative reviews from App Store users. These reviews describe a poor user experience, including poor feature and functionality.
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Your app attempts to manipulate customers into making unwanted in-app purchases by offers a free trial or introductory period but does not make it clear that a payment will be automatically initiated for the next subscription period.
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The paid digital content and services in your app do not provide long-lasting value and utility to App Store users.
Per guideline 5.6.4, apps on the App Store must provide the high quality experience our users expect.
To maintain your app's availability on the App Store, please provide a written statement detailing the improvements you plan to make. Your statement should include the following information:
- A thorough explanation of the issues we identified
- Specific, verifiable steps you will take to resolve this issue and prevent its recurrence
If we do not receive an improvement plan within 14 days, your app will be removed from sale. If your app is removed from sale, the TestFlight version of this app will also be unavailable for external and internal testing and all public TestFlight links will no longer be functional.
If you submit an improvement plan and it is approved, you will have 14 days to implement the improvements. If you have any questions, reply to this message and let us know.
Best regards,
App Store Review
