[repost] some subscriptions does not show Name and Description

Question

SYW OP

Created Sep ’22

Replies 1

Boosts 1

Participants 2

Hello, I am a flutter developer.

My App has been rejected due to this problems.

some subscriptions does not show name and description...like this image

in my app.PNG

😢 It worked well until September 16. like this image

on September 16.png

Problems arise after requesting a review at September 16. (first version 1.0.0)

I use RevenueCat for sync subscriptions data, but Android app has no problems...!!
My subscriptions are sandbox mode.
I've never changed the code.
This problem occurs in both English and Korean.
This problem occurs in both Simulator and real device.
It worked well in Setting > Appstore > Sandbox account > management. like this image

Apple reject message :

subscription page :

appstore connect.png

teacher_plus_month and student_pro_month, student_pro_year subscriptions are currently work well.

yellow is “under review”.
red is “Developer action required”.

Does anyone have the same problem? or Does anyone know how to solve it?

Boost

Answer 1

App Store Commerce Engineer OP

Apple

Sep ’22

Check if you have correctly set up subscription localisation.

If you believe StoreKit is not returning data correctly, please create a ticket via https://feedbackassistant.apple.com/ and include sysdiagnose taken immediately after reproducing the issue.

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