Subscription "Waiting for review" status stuck after been approved

Ditto for me. I took the advice in the thread and contacted: https://developer.apple.com/contact/. I left a callback number and they really called me within two minutes and talked through the problem. The lady submitted a ticket and my issue was resolved in 4 hours. I feel very fortunate. And as frustrating as all this can be with the different quirks, Apple really came through for me this time. Thank you Apple!

I have the same issue. My app is currently live and users are not able to subscribe. This has been the worst app release I've never had.

I contacted apple and they asked me to wait 48h and meanwhile my app is broken. Hopefully I won't get many bad reviews...

My app was also approved but the Subscription Group's English US localisation was rejected, due to which all 3 in app subscriptions were returned. Fortunately it was on manual release. I developer rejected the approved version, resubmitted but there was no way to attach the subscriptions, app was again approved but subscriptions are still "waiting for review".

I contacted App Review Support, their reply was standard that Apple Developer Program Support is looking into this issue.

This is the most absurd issue of AppStoreConnect, how can an app that depends upon IAPs to function be approved without in IAPs being approved.

A comment here said that they got a callback in 2 minutes and issue was resolved within 4 hours after they left their phone number. I did the same, but I guess this facility is only available for first world countries like U.S. and indie devs from 3rd world countries like me can just pray for a miracle to get the issues resolved via email with support team. I mean we pay the same $99 developer fee just like everyone else, what else can we do seriously.

For anyone else who sees this, always do this:

1. For your first submission or any submission with IAPs attached always keep it on manual release, well always keep an update on manual release, it takes just 2 minutes to login and release the app.
2. Make sure when you receive submission accepted email check that all IAPs submitted were also approved or not

Otherwise you will end up in a situation just like many here that your app will be on store without IAPs.

I have the same issue.

In the same boat. Submitted the app and the subscription for review (is there any way to "connect them"?) - The app was actually rejected because they couldn't find the subscription because of a server config issue. Fixed the issue and the app was approved. I foolishly assumed that the subscription was approved. It was rejected but with no reason given.

Made some random changes and resubmitted, hoping for the best. I talked to the expedite team and they said that a different team handles the IAP/subscription approvals. I think this structure may be the reason for the headache.

Part of the purpose of app review is to make sure customers can access the subscription and it is not deceptive. Unfortunately it seems like this process has led many to provide a confusing customer experience.

Hope we can see this out-of-sync issue fixed in the near future.

Same here. The app review was accepted and we already launched the app to the store!!! But we found out that we got rejected with the subscription model....how ridiculous...now all functions related to subscription are not working.....

Subscription rejected without any notification or hints. Probably a bot gone chaos.

Hopefully Apple fixes this problem.

This is an awful system. Apple, you should really mirror Google here. There's no need to review subscriptions in such depth. The buyer is aware of what he's getting and if anyone were fleecing players with these you'd see a flood of complaints and apps would get taken down. Google is much more lax about all this and it makes for a smoother experience for everyone.

I am in the same situation: The new version of my app was released with a paywall, but the in-app purchases are stuck in "Waiting for review", so there are no options for the user to select. Apple, please fix App Store Connect. It causes so much needless pain for developers building on your platforms.

We are facing the same issue. I hope Apple will notice and fix this.

Same here. How can I solve the problem?

Same here. My app approved and listing in market but my in app purchases not working. This is so bad.

Also just ran into this. I believe I briefly saw the subscriptions appear as options to be included in the app review, but clicking the subscriptions just caused them to disappear and I haven't seen them appear in the "iOS App Version" page again. I've submitted a ticket via email to see if I can get this resolved because it's unfortunately the long weekend :(

Same thing happened to me. My app went through a few rejections that I resolved. Then my app was approved but the subscriptions are in waiting for review state and not working in the app. Will try calling them tomorrow (during business hours) and report back.

It's the year 2024, almost over, and it deeply saddens me to see that developers are still facing this issue after so many years. Unfortunately, I am experiencing the same problem. My app went live, but since the subscriptions are displayed as "Waiting for review," I encounter the following error on RevenueCat when trying to show subscriptions through my app:

"Error 23: There is an issue with your configuration. Check the underlying error for more details."

Sadly, there is nothing I can do to resolve this issue. If you have found a solution, please assist me in any way possible.

Also happened to me. My build rejected for other reasons.

Iaps and subscriptions automatically rejected with it. System said "Developer action required" with no other explanation. I just added blank space character in every localization to be able to resubmit (what a developer action). Then my build was approved and now live on app store.

But guess what, all in app purchases was stuck on waiting for review. To be exact; they automatically changed to In Review and got stuck.

Luckily I thought something like this might happen and added a switch to show/hide payment view remotely. Still this is very very unsatisfying experience for a developer especially now this is about monetization.

Anyways, I called developer support and he raised a ticket to review team. Hope they figure this out quickly.

Same for me. Subscriptions are currently stuck waiting for review. Wonder how long it will take.