Split payments to subscribers

Hello everyone ! I am developing an application that displays content based on 2 models:

1- Subscription with commitment for 4 months. 2. One-time subscription.

As far as I know, Apple's cancellation policy does not allow a commitment subscription for several months, does anyone know a way to make a commitment subscription? Thank you!

Answered by in 735066022

Hello @nadavmodern. In App Purchase subscriptions provide a tremendous amount of configuration and flexibility to match many business models. You can configure the length of a subscription to match your needs.

Please review In-app purchase and Auto-renewable subscriptions for an in-depth overview of what's possible.

If you have a question after reviewing those documents, please ask.

—Jason.

Accepted Answer

Hello @nadavmodern. In App Purchase subscriptions provide a tremendous amount of configuration and flexibility to match many business models. You can configure the length of a subscription to match your needs.

Please review In-app purchase and Auto-renewable subscriptions for an in-depth overview of what's possible.

If you have a question after reviewing those documents, please ask.

—Jason.

Hi, thanks for the reply. The problem is that the user can subscribe for a month, take a screenshot of all the information (which we prepare exclusively for the user) and cancel the subscription, which will lead to a significant loss of revenue for us. We need a subscription for several months without the possibility of cancellation at any time.

Hello @nadavmodern. I may not be understanding your question. If a customer subscribes for a month, and you deliver all the paid-for content in that month, you've received the subscription payment, and the customer has received the content they paid for. What is the incentive for the customer to stay subscribed if they've received the content promised and paid for?

Perhaps there's confusion over how subscriptions work? A "cancelled" subscription impacts only the auto-renewal of that subscription. It doesn't mean you aren't paid for the length of time the customer was subscribed.

—Jason.

The user receives most of the content at the beginning, but since he goes through a process with us (diet) he has to pay for the follow-up of our trainers and much more. Our business model is based on 4-month processes, but we want to split the payment into months and not all at once.

Hello @nadavmodern. I'm not involved with the business side of apps, so take this as a layperson's view of things, and not as official Apple guidance: You may want to reconsider how you are providing your content if you're concerned that your customers will take all of it up front and cancel their membership.

Either you charge up front for the full service, or you charge monthly and provide the service over the time they're signed up. There is no "four easy payments" option for In App Purchase.

Customers are buying the service, the access, the information, or what-have-you. If it costs $100, you would charge $100. You can't charge $100, paid monthly. If you want to charge monthly, then provide your service monthly and end it if they cancel the service.

If the value is the content, charge for the content. If the value is the "trainers and more", charge for the "trainers and more".

I suggest reading Auto-renewable subscriptions, which does a really good job of explaining the different types of subscriptions you can build.

Good luck!

Hi, thanks for the answer, according to what I understood "Apple pay later" came to answer the issue of splitting payments, do you know if the service is already available in the App Store? Thanks.

Split payments to subscribers
 
 
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