Dear All!
We are facing issue with Apple SSO login for two months now. Our application was already reviewed and got the green light we just released additional versions later with some new feature requests. But since then despite the first green light they reject All our review attempts despite having multiple calls with them.
Apple require Apple SSO if you you Google or Facebook login, so basically we are stuck because of them. We implemented Apple SSO Auth in our application and covered every possible use case for registering our user (proxy email, no display name, first registration, re-registration, every permutation)
The reviewer does not clear its apple ID after the first initial registration and of course our application because of Apple ID changes we won't receive anything from the given user (nor Display Name, or Proxy/real email) only on the first time they use Apple ID. So if this is the second time they attempt to registrate to our application if they are not explicitly sharing their data with apps they will get an error thus they reject our solution.
In reality this usecase shall never ever occur with real users because on their first initial registration with apple ID we would receive their data, and if they delete the app they don't want to use it would not occur any reregistration with the same apple ID anyways. Our app because of the business case need the email address from the user to use the provided service without issues.
See the image below, we do not receive any identifier from users in this particular case if they not resetting their apple id for an app, thus we can't login them into our systems.
We wrote email to them, requested calls, we tried different libraries and changes to please them none of them works...they just reject us evverytime.
Their text:
(Funny thing also this is a mobile App, no Tablet version should be tested)
Guideline 2.1 - Performance - App Completeness
We discovered one or more bugs in your app. Specifically, we still got an error while trying to log in using Sign in with Apple. Please review the details below and complete the next steps.
This is one of the worst developer experience i had in my 12+ career, so much frustration, burning money, angry client - they can't kickstart their 2 years worth of work all because of policies and guidelines that does not make sense, or reviewers who do not know how to do their job.
Pls help.