[URGENT] StoreKit 2 error. Issue with in-app purchase and subscription.

App & System Services StoreKit
naschkatze OP
Created Aug ’23
Replies 3
Boosts 2
Views 963
Participants 2

Hi all,

We're facing an issue with our app's subscription and in-app purchases:

  • We are using StoreKit 2
  • Up until 6 hours ago, everything was fine.
  • Now, users are telling us they can't access what they've paid for.
  • We could reproduce the error on iOS 16.6, not on iOS 17 developer beta
  • Buying or restore purchases are timing out.
  • Everything works fine in Sandbox and TestFlight.

We are getting these two errors with production builds:

  • Error enumerating unfinished transactions
  • Error enumerating all current transactions

both with the following timeout message:

Error Domain=NSURLErrorDomain Code=-1001 "Zeitüberschreitung bei der Anforderung." UserInfo={NSErrorFailingURLStringKey=https://mzstorekit.itunes.apple.com/inApps/v1/history?reason=initial, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask, NSUnderlyingError=0x2837a4f00 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "(null)" UserInfo={_kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4}}, _kCFStreamErrorCodeKey=-2102

Is anyone else seeing this? Any fixes?

Thanks for any help or advice.

Best, Juno

Replies  3
Boosts  2
Views  963
Participants  2
naschkatze OP
Aug ’23

The issue is now resolved.

0
shadowdev OP
Aug ’23

How did you resolve the problem?

0
naschkatze OP
Aug ’23

Hi all,

The problem fixed itself after about 6 hours. We noticed other apps had the same issue, so it might've been a glitch with Apple's in-app purchase system during that time.

Best, Juno

0
[URGENT] StoreKit 2 error. Issue with in-app purchase and subscription.
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