our app stay in review status for two weeks,is there any same?

how to solve it ,can`t contact the app support,they reply always a template. appid: 6444042875

In the past, it was approved within a few hours of entering the "in review" state. I don't know why this time, is it because of Apple's new product launch

our app stay in review status for two weeks,is there any same?
 
 
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