Unable to join accepted developer account ID

App Store Distribution & Marketing App Store Connect
zwz999 OP
Created Oct ’23
Replies 15
Boosts 5
Views 1.5k
Participants 15

Hi everyone, hope someone can help me. I have received an invitation to join a development team, when i press on "Accept invitation" i am redirected to this page: https://appstoreconnect.apple.com/login?subType=COMPANY&activationKey=xxxx&providerName=***&username=xxxx The page ask for my Apple ID credential, but when i prompt it it show a spinning loader and the it ask for my credential again infinitely, without any error or message. If i try to inspect the network activity, i see one call giving error 400.

URL:https://appstoreconnect.apple.com/olympus/v1/activations/a56a99e8a528bdbe0235c0e712df9112/update

Response:{ "data" : { "errorString" : "ITC.signin.error.unknown", "providerId" : null, "publicProviderId" : null }, "messages" : { "warn" : null, "info" : null, "error" : null }, "statusCode" : "SUCCESS" }

I don't get it, the warning says that I need to be enabled to access app store connect, but that's exactly what I'm trying to do! What am I doing wrong?

Answered by Developer Program Support in 770254022

We believe we have resolved this issue and have updated the Apple Developer System Status page. If you continue to experience issues, please contact Apple Developer Support.

Replies  15
Boosts  5
Views  1.5k
Participants  15
AppleOfTian OP
Oct ’23

Me too, can anybody known how to process?

0
Startapp OP
Oct ’23

same here ! on the request https://appstoreconnect.apple.com/olympus/v1/activations/<activation_id>/update got this error:

{
  "data" : {
    "errorString" : "ITC.signin.error.unknown",
    "providerId" : null,
    "publicProviderId" : null
  },
  "messages" : {
    "warn" : null,
    "info" : null,
    "error" : null
  },
  "statusCode" : "SUCCESS"
}
0
Michelefontana OP
Oct ’23

I am having the same issue, can't join my development team.

0
ppthanhtn OP
Oct ’23

Same to me. Can't join my development team.

0
playmast3r OP
Oct ’23

Anyone found a fix for this?

0
fedex995 OP
Oct ’23

Same here, anyone knows how to fix this?

0
kaciula OP
Oct ’23

The same here. Has anyone figured out the issue?

0
tuyenlx1 OP
Oct ’23

Same here

0
seank OP
Oct ’23

Having the same issue ☝️

0
Developer Program Support OP
Apple
Oct ’23

Thanks for these reports, we are looking into this issue. We will provide updates on this thread as we work to resolve the issue.

0
BaiFng OP
Oct ’23

Having the same issue.

0
ArthurBP OP
Oct ’23

Having the same issue.

0
Simon_Chinnappan OP
Oct ’23

Facing the same error and couldn't find a solution. We have a planned demo for the app this week and now we're stuck because of this. Looking forward the support from Apple in resolving this.

  "data" : {
    "errorString" : "ITC.signin.error.unknown",
    "providerId" : null,
    "publicProviderId" : null
  },
  "messages" : {
    "warn" : null,
    "info" : null,
    "error" : null
  },
  "statusCode" : "SUCCESS"
}
0
Vlad_BearMinds OP
Oct ’23

Got the same error, seems like invitation service got broken =/ Good to mention that it partially "works", because I'm getting emails "Welcome to the Apple Developer Program" for every accepted invitation. Got about 22 of those in my inbox.

0
Developer Program Support OP
Apple
Oct ’23
Recommended

We believe we have resolved this issue and have updated the Apple Developer System Status page. If you continue to experience issues, please contact Apple Developer Support.

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