Hello,
We have an MMORPG on App Store. Currently, our users playing our game all over the world.
When we are updating our game client it works like this:
Example: GAME VERSION 1.0.0 SERVER VERSION 1.0.0
When we want to update our game to 1.0.1 we are sending our game to App Store review. Reviewers try to play our game and get errors "VERSION ERROR!" That's right, because SERVER VERSION 1.0.0 but we are sending 1.0.1 version so you cannot connect live official server with newer version before we update the server version.
But we give them alternative way to join our game and connect our TEST SERVERS which are 1.0.1 version. They are able to join but then they find another issue (they find it just for rejecting the app for other reason) We show them no you are not correct, this is normal and they say "Okay, we will approve this build but please find a solution for that reason." We say okay, no problem than:
APP REJECTION: Hello,
We try to join game but it says VERSION ERROR.
Everything getting reset after few communication so please tell me how can we manage updates about MMORPGs? We successfully send 10+ updates in a row without a problem but then one random employee comes up with rejections.
Please App Store you need more experienced App Review customers or teach them about every situation.
Thanks.
