App Review Rejection - App Completeness

Hello guys, I am currently in the process of getting my app onto the app store, and App review has been doing a disgraceful and terrible job in reviewing my app. They have ignored all of my replies in the message chain on how to play the game. The game is literally tapping a left or right on the cells that appear for navigation. They are saying that it's unresponsive the moment they enter the dungeon.

The problem is, I have tested this game on a brand new device, And no, i never got the unresponsive issue.

This is a painful and long process to get a simple game onto the app store.

Am I the only one having issues with App review? If anyone is curious, would you want to try out the app to see if you can produce the same issue?

App Review Rejection - App Completeness
 
 
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