Clarification on Guideline 3.1.1 and App Rejection. Business - Payments - In-App Purchase

Hello Apple Developer Community,

I recently received a rejection notice citing Guideline 3.1.1 related to in-app purchases for my app. My app allows users to have a wallet, which they fund externally, and use the balance to make purchases such as airtime, data, and other items within the app. They do not receive any code within the app, the client account is credited.

I am seeking clarification on how this specific feature violates the guidelines, especially considering that bill payment apps with similar functionalities are available on the App Store. Could there be any missing information in my metadata or any specific adjustments needed to align with Apple's policies?

Your guidance on resolving this matter would be highly appreciated.

Thank you for your time and assistance.

Clarification on Guideline 3.1.1 and App Rejection. Business - Payments - In-App Purchase
 
 
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