com.apple.developer.networking.multicast entitlement request never answered

Hi,

our account holder did the networking.multicast entitlement request on November 24th through the appropriate form:

https://developer.apple.com/contact/request/networking-multicast

but we never received any kind of answer, positive or negative. We also tried to submit again the request 3 weeks ago and still no answer. I already checked if the entitlement was granted without an answer and we don't have it. I tried to write also with the feedback assistant but no answer. What I can do to unblock this situation?