Reviewer cannot connect to server of the IOS app.

App Store Distribution & Marketing App Review
sharepa OP
Created Feb ’24
Replies 2
Boosts 0
Views 407
Participants 3

Hi we tried submitting our app , but the reviewer keeps rejecting the app multiple times stating that "your app was still loading indefinitely after we had tapped on the “LOGIN” button" after this we have inspected on our backend, we found that there were no request on our server. My testers didn't run into errors when testing our app with Testflight.

Below is the URL of my server https://mobile.shcilservices.net/Mobile_1/Hello.html

It should give response as : "<h1>Hello World !</h1>"

I have been rejected multiple times,I wonder if anyone has same experience and the way to resolve it. Thank you.

Replies  2
Boosts  0
Views  407
Participants  3
sunac OP
21h

Recently, during the iOS 26 review, this issue has been encountered with every submission. But after feedback to the audit committee, the committee determined that the application was not problematic. After feedback to the auditor, the audit passed normally

0
App Review OP
Apple
6h

Thank you for your post. We believe we have resolved this issue. If you continue to experience issues during review, please contact us.

0
Reviewer cannot connect to server of the IOS app.
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