Help, account got terminated by 3.2(f) and no reply at all.

Question

Created Jun ’24

Replies 4

Boosts 1

Participants 7

My app was removed and my account terminated without any notice.

Apple indicated that I violated section 3.2(f) of the ADP, but I did not engage in any unlawful or misleading acts in my business practices. So I submitted an appeal to clarify the situation, but there has been no response. I also tried reaching out for help via general email, but still received no reply. Any advice on how to get a response from Apple? It seems my termination was automated, and no human has reviewed my appeal. I appreciate any help you can provide.

Answer 1

endecotp OP

Jun ’24

https://www.apple.com/uk/newsroom/2024/05/app-store-stopped-over-7-billion-usd-in-potentially-fraudulent-transactions/

Apple terminated 118,000 developer accounts in 2023, down from 428,000 in 2022. That's one every 5 minutes.

There are lots of posts like yours on this forum. I don't recall anyone ever replying to say that their account was re-instated.

The moral is, don't be a full-time Apple developer; make sure you have another job that pays enough to pay your mortgage and the bills. Just treat your income from Apple as a nice bonus that could go away at any moment.

Answer 2

App Review OP

Apple

Jun ’24

Thank you for your post. We're investigating this issue and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Answer 3

ByEmre OP

Feb ’25

My 6-year-old developer account was closed for the same reason without any explanation. It's a great injustice, no one answers

Answer 4

MarsysOne OP

1d

Could anyone here help me? I am an independent developer and founder of a swift community in my location in Angola, my account was closed for violating some rules. But I would like Apple's favor, I used to make my life dependent on this account and I confess to regretting any mistake I may have made, at this moment, I am facing enormous difficulties especially after being involved in an accident where I broke the bones in my left leg, I really want to have something to work on, I feel like an invalid for not being able to put bread on my table, I would really like your attention to my case, I am willing to enforce any and all rules, my family depends on this account to have bread on the table, I ask for the mercy of the reviewers to see my case, please.