Hello, I studied this and this documents and I find certain contradiction with this discussion. Could you help me out, please?
I set up my subscriptions this way:
, where
Pro (annual or monthly) offers most of the features and Mobile Pro (annual or montly) least of the features. Do I get it right, that:
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Upgrading:
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to annual: What happens here?
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to monthly:
[link] The customer’s prorated payment from lower level subscription is refunded to the original payment method. They’re charged for the higher level subscription, which goes into effect immediately.
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Downgrading:
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both annual and monthly:
[link] They’re charged for the lower level subscription on their next renewal date.
They continue using their current subscription until then.
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Crossgrading:
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to annual: What happens here?
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to monthly:
[link] ...the crossgrade goes into effect on the customer’s next renewal date.
They continue using their current subscription until then.
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Thanks.