Managed Apple ID - Testflight not useable

Question

Created Sep ’24

Replies 4

Boosts 8

Views 1.9k

Participants 6

Hi, I run a midsize business. Apple recommends for company owned devices and for other reasons to use Apple Business managed Apple IDs for the employees. After that, you have to use a MDM System for e.g. deploying apps and licenses. Testflight is an app that can be deployed too. But....Testflight can not more than to say "Hello" on a managed device. The use of Testflight and to test our developed apps is not possible with a managed ID.

Can anyone explain to me this thinking or what is recommended than. Setting up a private Apple ID for that purpose...which on the other hand, Apple do not want or does not recommend.

Answered by DTS Engineer in 806274022

Hi @AKRProbst,

Please see the following page for more information about Apple Business for both small businesses as well as Enterprise:

https://www.apple.com/business/

If you have questions about Apple Business, please use the following page to contact the Apple Business Team directly:

https://nova.apple.com/contactus/

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

Boost

Answer 1

DTS Engineer OP

Apple

Sep ’24

Recommended

Hi @AKRProbst,

Please see the following page for more information about Apple Business for both small businesses as well as Enterprise:

https://www.apple.com/business/

If you have questions about Apple Business, please use the following page to contact the Apple Business Team directly:

https://nova.apple.com/contactus/

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

0

Answer 2

fjvogelsang OP

Jan ’25

Any enlightenment on this issue? The bot-like reply gave no issue specific information.

1

Answer 3

AhtiMC OP

Mar ’25

Same problem here - I can push TestFlight to a work phone via our MDM ok but the app (TestFlight) can't be opened unless phone is logged in with non-work Apple ID.

1

Answer 4

nautanot OP

2d

We have this issue too. How can our iOS engineering team do their jobs without access to testflight if we adopt managed apple ids? The only reference on the topic is here: https://support.apple.com/guide/apple-business-essentials/service-access-with-managed-apple-accounts-axm171b3ee95/web which cites "privacy concerns" as a nebulous non-reason. Our teams that own mobile software need to use testflight to test release-track builds.

1