@AppReview
Recently our App got flagged out of the blue for "4.3 Spam" with a grace period of 16 day. Supposedly we have similar Apps from associated Accounts in the Store (we have no other App - that's mistake)
We were confident this issue could be resolved easily through a reply, but that was wrong. Tried
- Requesting Callback from App Reviw- no one called
- Asked for clarification via Ticket/Reply - only same copy-pasted answer citing guidelines
- Creating App Review Appeal Ticket
- Submitting new App Update
- Asking for extension of grace period - were told only App Review Team could do
So for over 2 weeks we couldn't reach App Review Team and the grace period passed. Now our App got removed, we still don't know what's wrong / and its likely a mistake.
Is there any direct phone number or email for the App Review Team?
Also: I'd consider it as a somehow popular app. We had over 50m DLs and meaningful IAP Revenue.
