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Hi there,

I submitted my app for review a month ago, but I haven’t received any updates yet.

Is this a typical timeline for Apple reviews?

Are there any alternative communication channels with Apple, such as chat or phone calls, besides the review and support email, as these methods seem ineffective?

Thanks for your assistance.

It is a pretty unusual delay.

One point to check. Submitting is a 2 steps action (I may not remember exactly the terms):

  • there is a button close to where you select language, on the right over screenshots gallery
  • first, you click button for Add for Review
  • then the button changes and you have to click again to "Submit to App Review".

Once done, situation unlocked quasi instantly.

Hope that helps.

Could you post a screenshot of the submission page, to see what the button looks like ?

I once had a similar issue. Here was the full explanation:

  • The “Ready for Review” status indicates that you’ve entered all of the required metadata for your app and suggests that you intend to submit it for review, but haven’t submitted it yet.
  • You can submit the app by itself or include other items, such as in-app events or custom product pages. You can only send one submission at a time per platform.
  • To submit your app for review follow the steps provided:
  • • From My Apps, select your app.
  • • In the sidebar, click the app version you want to submit.
  • • On the right, scroll down to the Build section and verify that you set the build for the version to the correct build.
  • • In the upper-right, click Add for Review. The app status changes to Ready for Review.
  • Click Submit to App Review. This is the second step not to miss.

Thanks Claude,

Here’s the review page.

I needed to cancel some reviews because they took too long to complete (about two weeks) and a new version was ready.

As you can see, I’ve been waiting for the last review for over a week now.

I believe I submitted the request correctly because the review’s status is “In Review.”

Am I correct?

Thanks,

I did notice in the past that cancelling a review may create bad problems.

Your new submission is just 8 days old, during the holidays, which may explain delays.

I would thus advise:

  • wait a few more days (till January 6
  • If nothing moves, ask for support, requesting a phone call.

Good luck and happy new year.

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