Hello everyone,
We’re facing an ongoing issue with our app being rejected under the 4.3(a) Spam guideline, and we’re hoping the community can offer some advice on how to resolve it.
Our app is a free sports application that provides real-time score updates. It also features commentary from several top contributors and journalists. We offer exclusive features that are completely original—we don’t replicate or borrow any designs or functionalities from other apps on the App Store. Additionally, the app includes games that we have personally researched, designed, and developed from scratch without using any third-party libraries.
We were flagged under 4.3(a) Spam after a very minor update, which primarily focused on fixing some interface-related bugs. Despite these minimal changes, our app was rejected under the Spam guideline.
To address this, we have sent detailed information to Apple Review, including our development roadmap, screenshots of design versions, and even git logs to demonstrate the development process of our team. These materials clearly show that our app is not a repackage or spam app, as suggested. However, despite all these efforts, the responses we’ve received seem automated, and we have not been given clear explanations or a resolution.
We’ve spent a lot of time trying to troubleshoot, removing dead code, and restructuring the project (as Apple claimed we might be sharing binary files with a mysterious app...), but all efforts have been in vain.
I’m not sure how to resolve the issue of 'sharing similar binaries, metadata' with other apps if that’s the case. Could this be because I’m using Flutter and package on pub.dev like many other developers ? We’re at a point where we don’t know how to proceed. What steps should we take next to resolve this issue? Has anyone here faced a similar challenge and found a way to get a more detailed response from Apple Review? Any advice would be greatly appreciated!
Thank you for your time and help!
Kind regards,
Michael
