“Billing problem” after free trial subscription expiry in sandbox environment

Yesterday I noticed that if I purchase a free trial subscription in my app using a sandbox account, when the subscription expires I see a “Billing Problem” message every time I open the app. ”allow purchases & renewals“ setting is ON so this shouldn’t happen. has anyone else seen this or knows how to resolve?

observed on iOS 18.3.2 & 16.7.10

thanks

I had this issue the other day too. But it went away. Possibly because I toggled Allow Purchases & Renewals.

There was an App Store-Sandbox outage that is now resolved. Please try again and let us know if the issue still persists.

“Billing problem” after free trial subscription expiry in sandbox environment
 
 
Q