Hello Apple support,
A few days ago, I received an e-mail granting the entitlement for Critical Alerts to my app VIAWEB Mobile, bundle ID br.com.viawebsystem.VIAWEBservice . This was my second attempt: in the first time I requested the entitlement for all our apps, but it was denied. This time I requested for just our main app, and now it was approved.
I have just followed several tutorials and instructions available on the Internet, but I couldn't enable this capability in my app. What I tried and where I stopped:
- In my Xcode 16.4, target "VIAWEB Mobile", Signing & Capabilities, All: unchecked the Automatic manage signing and checked again, selected the correct Team. In the iOS section, Xcode Managed Profile, click in the little "i" and there is no Critical Alerts in the Capabilities list, nor com.apple.developer.usernotifications.critical-alerts in the Entitlements list. And so, there is no Critical Alerts in the "+ Capability" window.
- If I go to Certificates, Identifiers & Profiles, Identifiers, and click to edit my App ID Configuration, there is no Critical Alerts to enable in the Capabilities list. In Capability Requests, I just see the plus sign next to Critical Alerts (to make an additional request), and the status Approved when I click on View Requests (2).
Can you provide me with updated instructions on how I can enable this entitlement for my app?
Thank you! Best regards, The VIAWEB Developer Team.
I only have limited access to your team’s capabilities but, from my perspective, everything looks correct. That is, your team has been granted the Critical Alerts capability, limited to the TTTTTTTTTT.br.com.viawebsystem.VIAWEBservice
App ID [1], for Development, Ad hoc, and App Store signing.
Given that, my advice is that you seek formal support via Apple > Developer > Contact Us > Development and Technical > Entitlements.
When you do that, I recommend that you focus on the website side of this, rather than Xcode. The folks who handle those questions are much more familiar with the website than Xcode. And once you get this working on the website, I suspect that’ll fix it for Xcode as well.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
[1] Where TTTTTTTTTT
is your Team ID.