Body:
I am writing to report an ongoing issue with the Apple Developer Program enrollment process specifically affecting developers in India, along with significant concerns about Apple's support responsiveness in this region.
Issue Summary:
I have been attempting to enroll in the paid Apple Developer Program ($99/year) using the Apple Developer app on my iPhone for the past 4 days. Every enrollment attempt results in the following errors:
"Unknown Error - Please try again"
"Invalid Request - Service mapping to the requested URL is not available"
My Setup (All Verified Correct):
Apple ID Region: India
Trusted Phone Number: +91 (India country code, matching my Apple ID region)
Two-Factor Authentication: Enabled (genuine 2FA, not two-step verification)
2FA Devices: iPhone, MacBook Pro devices, and trusted phone number all verified
Account Information: Legal name, address, date of birth, and email all updated and verified on account.apple.com
Device: iPhone 17 Pro running latest iOS
Troubleshooting Attempted:
I have completed every troubleshooting step suggested by the community and by Apple Support myself:
✅ Verified genuine Two-Factor Authentication is enabled
✅ Confirmed Apple ID region matches trusted phone number region (+91)
✅ Updated all personal information (legal name, address, email) on account.apple.com
✅ Force restarted iPhone multiple times
✅ Uninstalled and reinstalled Apple Developer app
✅ Signed out and signed back in with correct Apple ID
✅ Tested on both WiFi and cellular data
✅ Waited 48+ hours between attempts
None of these steps resolved the issue.
Support Response Issues:
This is where my frustration peaks. I have attempted to contact Apple Support multiple ways:
Phone Support: Shows "Phone support is currently unavailable" (though it was available last week)
Email Support: Submitted via developer.apple.com/support → No response for 4 days
Previous Contact: Had contacted support last week, but the troubleshooting steps provided did not resolve the issue
Current Status: No follow-up communication or resolution path from Apple
Known Issue in India - Why This Matters:
I have researched this extensively and found multiple threads in this forum (dating back months) with developers in India reporting identical errors during enrollment. To date, I have not found a single resolved thread with a working solution. This indicates:
This is a documented, recurring issue affecting Indian developers specifically
Apple appears to have backend infrastructure issues specific to India
Support has not provided a resolution path despite multiple reports
The Real Problem:
Apple's Developer Program enrollment system appears to have specific bugs or limitations that prevent developers in India from successfully enrolling, yet:
Support responsiveness is severely lacking
There is no documented workaround or known resolution
The support team seems unaware of or unprepared to handle this region-specific issue
My Request:
Acknowledgement from Apple that this is a known issue affecting India-based developers
A concrete resolution path (whether manual backend enablement, account review, or system fix)
Expected timeline for resolution:
Improved support responsiveness - Developers deserve answers, not silence
Additional Context:
I am ready to provide screen recordings of the exact error
I have all the necessary documentation (identity verification, address proof, etc.)
I am willing to complete any additional verification steps
I simply need clear communication and a path forward
I have been developing for iOS and want to contribute to the Apple ecosystem. However, this enrollment barrier is preventing me from doing so. Apple's support infrastructure for India needs improvement, and this issue needs attention.
If any Apple team member is monitoring this forum, please escalate this issue. Indian developers deserve better support and communication.