I am the sole Account Holder for my Apple Developer Program account and am encountering an issue where the acceptance of the updated Apple Developer Program License Agreement is not syncing correctly between the two developer portals.
Issue Details:
-
Agreement Status on developer.apple.com: I successfully accepted and reviewed the updated agreement at https://developer.apple.com/account. The Agreements section confirms the acceptance date as December 11, 2025 (as seen in the attached image).
-
Status on App Store Connect: Despite this confirmation, when I sign into https://appstoreconnect.apple.com/, I still see the following critical warning:
"The Apple Developer Program License Agreement has been updated and needs to be reviewed. In order to update your existing apps and submit new apps, the Account Holder must review and accept the updated agreement by signing in to their account."
- Impact: This prevents me from performing key tasks, such as creating a new app, which triggers an "Agreement Update" alert that only directs me back to the already-accepted agreement on the Developer website.
Troubleshooting Steps Taken:
- I confirmed I am logged in as the Account Holder.
- I cleared my browser cache and attempted the process on a fresh browser session.
- My macOS is fully up to date.
- I have already contacted Apple Developer Support but have not yet received a reply.
Request for Assistance This is blocking my ability to submit and update apps. I am aware that direct phone support is often recommended for these issues, but my country is not listed for phone extension support.
Has anyone else experienced this sync delay or found a workaround that resolves the "Agreement Update" alert on App Store Connect when the agreement has been accepted on the Developer website?
Any advice on the next immediate steps I should take while waiting for my support ticket to be processed would be greatly appreciated.
Finally, I got the updated agreement popup—even though I had already accepted it before. Here’s what I did:
Since it seemed like there was a glitch in their system (or maybe the new agreement wasn’t appearing in the Agreements section for some reason), I went to the Agreements section under Business (App Store Connect > Users and Access > Business > Agreements).
Then I applied for “Digital Services Act Compliance,” which hadn’t been completed on my account, hoping this update would trigger the new popup again.
I filled out the information for “Digital Services Act Compliance” and submitted it. After that, I received an email from Apple confirming they had received the trader contact information and would verify it.
This morning, they sent another email saying it was verified—and, as I expected, this triggered the agreement popup again on App Store Connect.
I accepted the agreement from there, and now it’s showing in the Agreements section.
Still, it’s not a straightforward way to get the popup. But if any of you haven’t updated any info with Apple, try doing that—it might trigger the new agreement popup. Or you can arrange a direct call with support if your country’s extension is available in their list.
https://developer.apple.com/contact/topic/SC1101/subtopic/30002/solution/select
Thanks!