'Certificates, IDs & Profiles' section missing from developer.apple.com

Question

Created 2w

Replies 3

Boosts 0

Participants 2

The entire 'Certificates, IDs & Profiles' section is missing from developer.apple.com portal for one of the accounts I am a developer for. The Team is also missing from the dropdowns in Xcode in Code Signing. The organization account membership is paid through July 2026, and I do not see that the Account Holder needs to sign any agreements. I am a user on other accounts, and none of them have this issue. Does anyone know what's going on?

Answered by DTS Engineer in 871314022

OK, thanks for checking.

Given that, I’m out of ideas, so my advice is that open a support case via Apple > Developer > Contact Us.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Boost

Answer 1

DTS Engineer OP

Apple

1w

Is this an Individual team? Or an Organization team?

The most common cause for problems like this is that the target team is an Individual team. This works for App Store Connect but not for the Apple Developer Program. See the note at the top of the Permissions in App Store Connect section of Developer > Program Roles.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0

Answer 2

erivera80 OP

1w

This is an Organization account. I work at a company that creates apps for multiple merchants, so I am an Admin user on many Organization accounts, but this is the only one I cannot see their ‘Certificates’ section. Their membership is paid and does not renew until July 2026. They’ve accepted all the latest Terms and agreements.

0

Answer 3

DTS Engineer OP

Apple

6d

Recommended

OK, thanks for checking.

Given that, I’m out of ideas, so my advice is that open a support case via Apple > Developer > Contact Us.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0