Hello App Review Team,
I am writing to seek clarification regarding repeated review feedback received via App Store Connect (Resolution Center) for my app:
App Name: Animal Sounds & Insects 90+ App ID: 6741077718 Team ID: 24MTF8NJ6Q
Over the past two weeks, this app update has remained in review with multiple rejections referencing similar concerns, despite detailed responses and clarifications already provided in the Resolution Center. Unfortunately, I have not received follow-up responses or specific guidance there, which has prevented me from releasing even a minor update.
To ensure clarity and avoid further delays, I am summarizing the key points below.
Parental Gate (Guideline 1.3 – Kids Category)
The review feedback indicates that the app may include links, commerce, or ad interactions without parental permission.
I would like to clarify that the app implements a mandatory, non-dismissible parental gate, which is required before:
Opening any external links
Engaging in any form of commerce, including in-app purchases
Interacting with any advertisements
This parental gate cannot be bypassed or disabled and is triggered consistently across all applicable user flows. No child user can access links, purchases, or ad interactions without successfully completing the parental gate.
If there is a specific screen, flow, or scenario where this behavior was interpreted differently during review, I would greatly appreciate precise details so I can verify and address it immediately.
Advertising Experience (Guideline 4.0 – Design)
The review also notes that users are required to view advertisements prior to using the app.
I would like to clarify that the app does not require users to view advertisements before accessing its core functionality. Specifically:
There are no forced ads
No launch or entry interstitials
No ads that block or gate access to the app’s main features
Advertising within the app is passive and non-intrusive. This setup has been live for over one year, and no recent changes were introduced that would alter this behavior.
Request for Guidance
I fully respect and support the App Review Guidelines and am committed to complying with them. Given the repeated rejections and lack of actionable feedback so far, I kindly request:
Clear and specific guidance on the exact screen, flow, or behavior being flagged
Confirmation on whether the current parental gate implementation is being detected correctly during review
My goal is to resolve any remaining concerns as quickly and accurately as possible so the review process can move forward.
Thank you very much for your time and support. I appreciate the work of the App Review team and look forward to your guidance.
Kind regards, Jiyan Aslan Developer, Animal Sounds & Insects 90+
