App stuck in “In Review” status for over 7 days – normal delay?

Hello everyone,

I wanted to check if anyone else has experienced longer App Review delays recently.

Our recent app submission has been in the “In Review” status for more than 7 days (since Jan 15, 10:44 PM). In our previous submissions, reviews usually started or completed within a few days, so this delay feels unusual.

Current situation:

No messages or rejection notes from Apple

No metadata or compliance issues flagged

Status remains “In Review” without updates

I’d appreciate guidance from the community:

• Is this type of delay normal these days? • Could this indicate a manual or extended review? • At what point should we contact App Review directly? • What is the best way to contact App Store / App Review support regarding a stuck review?

If anyone has faced a similar delay and can share their experience or advice, it would be very helpful.

Thank you in advance for your help.

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

App stuck in “In Review” status for over 7 days – normal delay?
 
 
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