Another Limbo with IAP. I'm genuinely baffled by this.
My app " Tapix - AI Writing Keyboard " was reviewed, approved, and is currently live and downloadable on the App Store. Great except the auto-renewable subscription that I submitted at the same time is STILL sitting in "Waiting for Review."
Let me spell out what this means for real users:
- A user finds my app on the App Store
- They download it
- They open it and hit the subscription screen
- Nothing works. They can't subscribe. The core functionality is locked behind a paywall that Apple hasn't approved yet.
- They think the app is broken
- They leave a 1-star review and delete it.
This is an absolutely terrible first impression and there's nothing I can do about it from my side. Everything is configured correctly metadata, pricing, review screenshots, subscription group, product IDs all of it. The app was approved. The subscription just... wasn't.
How is it possible that Apple approves and distributes an app but leaves the IAP that the app literally depends on in limbo? Shouldn't these be reviewed together? Why would you release an app to users in a state where its core monetization is non-functional?
Every hour this sits in "Waiting for Review" is real damage and a launch that's essentially sabotaged through no fault of my own.
I'm asking for any guidance on how to escalate this. This needs urgent attention.
Thank you.
App Name - Tapix AI Keyboard