App Store Connect crashes when configuring App Clip default experience (appClipDefaultExperience undefined)

Hi everyone,

I am facing an issue while configuring an App Clip in App Store Connect, and I am unable to proceed due to a UI crash. Issue

When I navigate to the App Clip section under my app version and click on the Subtitle field, the page immediately shows:

“We can't process your request.”

I am unable to enter any metadata for the App Clip experience. Console Error

Previously, I observed the following error in the browser console: TypeError: Cannot read properties of undefined (reading 'appClipDefaultExperience.id')

Same issue here. Attempting to edit any app info field doesn't work - and our existing app clip information has all been wiped.

@sleeper-luke

Thanks for the link to this thread. As previously please file a bug.

Once you open the bug report, please post the FB number here for my reference.

If you have any questions about filing a bug report, take a look at Bug Reporting: How and Why?

Albert Pascual
  Worldwide Developer Relations.

Same exact issue. Cannot submit a new build for review because of this

Yeah same here.

If anyone has a solution one day, we will gladly take it. We cannot submit a new version currently because of this bug

Same issue. We haven’t been able to submit an app update for almost a week. We’ve filed a bug ticket and reached out to support—no response so far.

@mickel Any chance you can provide the FB number to this thread?

Thanks

Albert Pascual
  Worldwide Developer Relations.

I filled a bug ticket too: FB22334662

@azdzadazsqsx Thank you for providing me with the FB, looks like it was filed today. Let's give the team sometime and I can check on the status of the issue.

Albert Pascual
  Worldwide Developer Relations.

Hello! We still cannot upload an update of the AppClip, since the form is KO, when trying to setting the title, the subtitle or the image of the AppClip.

When tapping the button save, it turns red with an exclamation mark.

And when looking at the Inspector, we can see the error Failed to load resource: the server responded with a status of 409 (), on /iris/v1/appClipDefaultExperiences.

We have no news on the bug ticket. Could you please help us?

@azdzadazsqsx Thanks for this, We're unable to share any updates on specific reports on the forums, however I would encourage you to try the new 26.5 beta and let me know if that build fixes your issue.

Let me know!

Albert Pascual
  Worldwide Developer Relations.

App Store Connect crashes when configuring App Clip default experience (appClipDefaultExperience undefined)
 
 
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