App stuck in “Waiting for Review” while other submissions review normally

I have a submission that has been stuck in “Waiting for Review” significantly longer than expected, while other apps submitted from the same developer account during the same period were reviewed and approved quickly (under 2 days).

Current pending submission App Store Connect ID: 6760300948

  • Waiting for Review - Mar 9, 2026 at 4:50 PM

Related history (previous record for the same app functionality) App Store Connect ID: 6759011698 Status history:

  • Waiting for Review - Feb 11, 2026 at 1:22 AM
  • Developer Rejected - Feb 28, 2026 at 10:18 AM
  • Ready for Review - Feb 28, 2026 at 11:31 AM
  • Waiting for Review - Feb 28, 2026 at 11:31 AM
  • Developer Rejected - Mar 9, 2026 at 3:13 PM

I withdrew that earlier submission out of frustration after attempting to reduce review friction (first by changing metadata/review notes, then by withdrawing it altogether). The current pending submission (ID 6760300948) uses very conservative metadata and includes demo mode to allow straightforward testing.

Can the App Review team check why submission ID 6760300948 is not progressing from “Waiting for Review”, and advise what the problem is or what information is needed to move it forward?

Related similar thread: https://developer.apple.com/forums/thread/782319

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Update: shortly after the App Review team responded here, the app was reviewed and rejected under Guideline 5.2.3.

I have already replied in App Store Connect explaining that the app is only a remote control client for a user-provided server and does not download, store, stream, or play audio/video on the device.

Could App Review please clarify what specific functionality is considered non-compliant under 5.2.3, so I can address the exact concern?

@App Review

Update: I replied to App Review in App Store Connect on April 17 regarding the Guideline 5.2.3 rejection, and I still have not received any response.

I am now submitting an App Review Board appeal. If App Review can re-check the submission and clarify which specific functionality is considered non-compliant, that would be very helpful.

Thank you.

App stuck in “Waiting for Review” while other submissions review normally
 
 
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