Hello Apple App Review Team, and everyone,
I am in a gap. I cant solve it.
2 days ago I received a copyright claim ref# APP264502-A As a 5 years experienced ASO professional, I choose and position keywords based on volume and relevancy. I didnt know that the keywords was copyrighted.
After I received the App Store Notices email, I have took immediate action to prepare a new build to update the app title. I want to remove the copyrighted keyword.
Now, because of this copyright claim, Apple put my account under "Pending Termination" status. Don't get me wrong, I can send the app to the review. But this status is blocking the app from going into App Review.
Submission ID: 49f886fb-7d5e-4493-b7e8-5e5db2ab1e18
This is where I am stuck. The gap. the loop.
I received copyright claim. Okay, of course I will remove your keyword. I need review to change app title. I cant get my app a review.
I have created tickets, I replied all of the emails.
I need help. This situation makes me stress a lot.
I understand that companies or people can get copyrights. I respect that. And I move forward accordingly. I am willing to co-operate.
Help needed. Thank you.
Best regards,