pp update in "Waiting for Review" for 65 days — no response to expedite requests

Our app update for Underground Arena (a padel sports community platform) has been pending review for over (65 days), since the first submission on February 11, 2026. At no point has the submission transitioned to "In Review" or received any feedback.

The previously approved version (v1.1.2) was reviewed and approved within one day. This update includes security improvements, privacy policy alignment, and metadata updates. No changes to monetization or permissions.

We have submitted two expedited review requests and opened support case 102840575585 — none have resulted in movement.

We have a padel tournament on April 22, 2026 that requires the updated app for participant registration. Our Android version is already live on Google Play, and iOS users are currently unable to access the latest features.

Could someone from the review team please confirm whether this submission is in extended review, or advise on any information needed to proceed?

Thank you.

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

pp update in "Waiting for Review" for 65 days — no response to expedite requests
 
 
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