Hi everyone,
I’m currently facing an issue in App Store Connect when submitting a build to TestFlight.
When I try to complete the “What to Test” section and submit, I get the following error: “There was an error processing your request. Please try again later.”
Case details:
Case ID: 102871190604
Submitted: April 17, 2026 (GMT+7)
Status: No response after 3–4 days
This issue is blocking me from submitting the build. What I’ve tried:
Retried multiple times
Switched browsers (Chrome, Safari)
Used Incognito mode
Logged out and back in
Simplified the “What to Test” text
Checked build is processed and not expired
I have already contacted Apple Developer Support but
haven’t received any response yet. Questions:
Is this a known App Store Connect issue?
Should I wait for support, or upload a new build?
If any Apple staff could help check this case, I would really appreciate it.
Thank you.