Hello,
I'm posting again — and unfortunately, I already know how this thread is going to go.
My app (ID: 6756186616) has now been stuck in "In Review" for 80 days. To save everyone time, here is the reply I expect to receive within a day or two, copy-pasted from the response on my last thread:
"Thank you for your post. We're investigating and The App Review team will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us."
Nothing actually happened after that reply last time. No follow-up in App Store Connect. No further communication. Just silence.
When I escalated to Developer Support (case #20000111565861), I was told explicitly that Developer Support has no way to reach the App Review team and no authority to intervene on submissions stuck in review. So Developer Support points back to App Review, and the standard forum reply points back to "contact us" — which loops back to Developer Support.
This is a closed loop that doesn't actually resolve anything for an independent developer.
Concrete questions:
- Is there any real escalation path that doesn't end in an automated reply?
- Why has a submission been "In Review" for 80 days with zero communication?
- What should a solo developer do when both Developer Support and the forum response are dead ends?
I'm not asking for special treatment. I'm asking for the review to actually move — in either direction. A rejection with feedback would be infinitely more useful than 80 days of silence.
Thank you.