App Stuck in Waiting for Review for Over a Week — Multiple Support Requests Unanswered

Hello,

My app Mahjong Pair! - Tile Match (App ID: 6761831655) appears to be stuck in the App Review process, and I would like to check whether there may be an issue with this submission.

The current version was originally planned for release on May 18, 2026. However, today is May 30, 2026, and the app is still in "Waiting for Review."

Current status:

  • Waiting for Review
  • No messages in Resolution Center
  • No requests for additional information

We have also submitted multiple Support inquiries but have not received any response so far.

This version is particularly important to our team, as it is tied to a planned release schedule and user acquisition activities that had already been prepared in advance. Given the unusually long delay, we are unsure whether the submission is proceeding normally or if there may be an issue requiring attention.

If an Apple staff member could help check the status of this submission, it would be greatly appreciated.

Thank you for your time and assistance.

🙏

App Stuck in Waiting for Review for Over a Week — Multiple Support Requests Unanswered
 
 
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