Hi everyone,
I’m facing a frustrating loop trying to access App Store Connect and wanted to see if anyone else has encountered this or found a backend fix.
The Problem:
On Web (Chrome & Safari): When navigating to App Store Connect (specifically the Apps console or Users and Access), the page loads completely blank/white.
On iOS App: Attempting to log into the official App Store Connect app using the exact same Apple ID results in a "Developer Account Required (Error 2002)" message.
What I've already tried:
Clearing browser cache, cookies, and using full Incognito/Private mode.
Disabling all ad-blockers and extensions.
Trying completely different devices (Mac and iPhone).
Since it happens across all devices and browsers for the exact same account, it looks like a provisioning or synchronization bug on Apple's backend.
Has anyone managed to resolve this without waiting weeks for senior engineering support? Any advice would be highly appreciated.